Reece was so helpful in putting together a package holiday for us that included multiple cities and hotels. He has made everything coordinate perfectly, happily arranging adaptations where needed. I... See more
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Ellie at Hays Travel was very helpfull Ellie had time to explain every things so well Hays Travel staff were very accommodating
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What made the entire experience so special and memorable was the attention to detail that Hays travel Ipswich had done for us . Given the the nature of circumstances that had changed the whole way of... See more
Company replied
Absolutely brilliant, relaxed and very informed service. We got more than we had planned because of the agents knowledge and contacts . Great advice given by Tiffany and fab payment options. We are... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
36 Tavern Street, IP1 3AP, Ipswich, United Kingdom
- 01473852670
4.9
Excellent
569 reviews
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Ellie at Hays Travel was very helpfull
Ellie at Hays Travel was very helpfull
Ellie had time to explain every things so well
Hays Travel staff were very accommodating
July 1, 2026
Reply from Hays Travel - Ipswich
I'm so glad we could get your holiday booked for you and that I was able to answer any questions you had.
Ellie Renee
Apprentice Travel Consultant
The lady was very helpful and very…
The lady was very helpful and very kind. Took the details needed and got it done. Would recommend
June 30, 2026
Reece in hays travel was patient and…
Reece in hays travel was patient and very very helpful , he was brilliant .
June 25, 2026
Reply from Hays Travel - Ipswich
Thank you so much for your kind review, it was great meeting you both. Please come back anytime! - Reece, Travel Consultant :)
Excellent service!
Reece was so helpful in putting together a package holiday for us that included multiple cities and hotels. He has made everything coordinate perfectly, happily arranging adaptations where needed. I was impressed with how Reece checked in with every step of the process, and how quickly our itinerary was compiled at a price we were happy with.
June 19, 2026
Reply from Hays Travel - Ipswich
I am so pleased to hear how happy you were with Reece's service and how he managed to find the perfect itinerary for you. Thank you for leaving a review, I will pass on your comments. Thanks, Sophie - Branch Manager
Reply from Hays Travel - Ipswich
Thank you for your lovely review, it was my pleasure to help. Thanks, Sophie - Branch Manager
I found the young lady that helped us…
I found the young lady that helped us very helpful and pleasant, she tried her best to get us the best deal she could find. Thank you, sorry can't remember her Name.
June 24, 2026
Reply from Hays Travel - Ipswich
Thank you for your lovely review, it was my pleasure to help book your holiday for you. Thanks, Sophie - Branch Manager
First Class Service
Great service from Tiffany. She will always go the extra mile to help us.
June 14, 2026
Reply from Hays Travel - Ipswich
Mark,
We're so glad our team provided such excellent service. Thank you for your kind words!
Kind Regards
Hays Travel
Reply from Hays Travel - Ipswich
Thank you for the review, it was my pleasure to help. Thanks, Ele - Travel Consultant
as always
as always , its the staff that make it a great experience. friendly, helpful and knowledgeable .
June 7, 2026
Reply from Hays Travel - Ipswich
Thank you for taking the time to leave a review, it was my pleasure to assist with booking your holiday. Thank you, Sophie - Branch Manager
The girls in the office work together…
The girls in the office work together as a very good team. They found me an excellent hotel that has excellent facilities.
June 7, 2026
Reply from Hays Travel - Ipswich
Thank you for the kind review it was a pleasure booking this holiday for you- Ellie Apprentice
The lady who delt with us was so…
The lady who delt with us was so helpful she had a wealth of knowledge which made it very easy for us.
June 14, 2026
Reply from Hays Travel - Ipswich
Aw thank you both for the kind review it was a pleasure booking your cruise for you both- it will come around soon enough- Tiffany Assistant Manager
Tiffany was very friendly and went out…
Tiffany was very friendly and went out of her way to get us the holiday i had enquired about. Nothing was too much trouble she kept me informed with all she was doing. A bug thank you, i will definently book with Hays again
June 7, 2026
Reply from Hays Travel - Ipswich
Aw thank you for the kind review it was my absolute pleasure booking this for you and getting a price that you would like- Tiffany Assistant Manager
Hays Travel Ipswich
As always, we went in to see Tiffany to book a summer holiday. We always find her very helpful and friendly and she can usually find what we are looking for.
June 7, 2026
Reply from Hays Travel - Ipswich
Thank you for the kind review-Always happy to help you both very much deserved :) Tiffany Assistant Manager
I have booked a few holidays with you…
I have booked a few holidays with you over the years and you have been very helpful
May 30, 2026
Reply from Hays Travel - Ipswich
Barry,
We are so pleased to hear this! Thank you for your continued loyalty and kind words.
Kind Regards
Hays Travel
Reply from Hays Travel - Ipswich
Thank you for taking the time to leave a review. I'm so glad we could help get your holiday booked.
Ellie R
Apprentice Travel Consultant
Ellis was extremely helpful and very…
Ellis was extremely helpful and very friendly, a pleasure to do business with her.
June 3, 2026
Reply from Hays Travel - Ipswich
Thank you for taking the time to leave a review, it was a pleasure being able to book your holiday.
Ellie R
Apprentice Travel Consultant
ELE WAS VERY HELPFUL
ELE WAS VERY HELPFUL. She ubderstood my needs and even managed to access the discount!
June 2, 2026
Reply from Hays Travel - Ipswich
Thank you for taking time to leave me a review it was such a pleasure booking your trip for
Ele S - Travel Consultant
Holiday sorted very quickly and…
Holiday sorted very quickly and efficiently, very friendly staff
June 2, 2026
Reply from Hays Travel - Ipswich
Thank you for taking time to leave us a review it was a pleasure as always booking your holiday for you - Ele S, Travel Consultant
Sophie was brilliant with me throughout…
Sophie was brilliant with me throughout the booking process especially with the number of times I changed my mind haha. She really helped get the best deal for me and my family
May 31, 2026
Reply from Hays Travel - Ipswich
It was absolutely no trouble at all my pleasure to help get this sorted for you and your family and I hope you have an amazing time. Thanks, Sophie - Branch Manager
Reply from Hays Travel - Ipswich
Thank you taking the time to leave a review it was my pleasure to book your Cruise for you and I hope you have an amazing time - Thanks, Sophie - Branch Manager
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