Hays Travel - Irvine Reviews 

631
TrustScore 5 out of 5

4.9

15 Rivergate, KA12 8EH Irvine, GB


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Rated 5 out of 5 stars

No matter who we work with at Hays in Irvine, the experience is always, without fail, easy, pleasant, and productive. Hays helps us with anything we need, including assisted travel and great idea... See more

Company replied

Rated 5 out of 5 stars

Honestly, I can’t recommend Keira enough! She made booking our holiday so ridiculously easy that I’m now wondering why I ever bothered trying to organise holidays myself 😂 Keira was brillian... See more

Company replied

Rated 5 out of 5 stars

The team within the store in Irvine very promptly quoted me for the short city break I had asked about and gave me information on the hotel and flight times. We booked within 24 hours. We have now use... See more

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Rated 5 out of 5 stars

Lisa, who booked our holiday was very helpful and patient with us, as we didn't have a destination in mind at the time. We eventually decided on half board at the four star Park Plaza hotel in Pula,... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 15 Rivergate, KA12 8EH, Irvine, United Kingdom

  • 01294507666

4.9

Excellent

TrustScore 5 out of 5

631 reviews

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4.9

All reviews

(631)

125,952 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful, thank you.

Lisa helped me to choose a resort and hotel tailored to my wishes and needs. She emailed the hotel directly to ensure dietary needs could be catered for which was a big help. Decision made on hotel, Laura completed the booking which was straight forward and she also alerted me around the possibility that my husbands passport may need renewed.

January 30, 2026
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Reply from Hays Travel - Irvine

Thank you so much for taking the time to leave this review :) We hope you have an amazing time when it comes!

Rated 5 out of 5 stars

Barcelona with Laura at Hays Travel Irvine …

I booked a Friday to Monday city break to Barcelona for my.sons 13th birthday and I dealt with Laura from Hays Travel Irvine from the minute I started talking to Laura she was extremely helpful, polite and couldn't do enough for me I was back and forth with her about flights, hotels and transfers and nothing was too much trouble, she booked me a lovely hotel and everything was great well apart from the weather but that something you can't control, would definitely recommend Laura and Hays Travels and would definitely use again, Thank you Laura for all your help.

January 13, 2026
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Reply from Hays Travel - Irvine

Hi Gillian,

Thank you, it was lovely working with you on this holiday and glad despite the weather you all had a great time.

Kind Regards
Laura

Rated 5 out of 5 stars

Brilliant experience

The travel agent that helped us book our holiday was great, made the process easy as we were a large booking and also helped us with the extra add ons also without any issues

January 13, 2026
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Reply from Hays Travel - Irvine

Hi Shaungh,

Thank you and it was lovely meeting you cant wait to hear all about the holiday when you are back :)

Kind Regards
Laura

Rated 5 out of 5 stars

Great Service

Very helpful in booking our honeymoon, also gave us ideas that we hadnt considered and we went with it. Great prices and included everything we asked for.

January 17, 2026
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Reply from Hays Travel - Irvine

Thank you for your kind comments

Rated 5 out of 5 stars

Brilliant service

Brilliant service! As always! Wouldn’t trust my holidays to anyone else. Sharon Cowan is first class. So knowledgeable and helpful. Can’t thank her enough!

January 16, 2026
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Reply from Hays Travel - Irvine

Thank you for your kind comments :)

Rated 5 out of 5 stars

What a great experience

What a great experience! I was unsure of where I wanted to go but the girl helping me Olivia, went above and beyond to get me the best deal with the limited dates I had and also covered the request I did have!

Could not fault her work or service, well mannered and very professional.

Cant wait to book my next adventure

January 12, 2026
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Reply from Hays Travel - Irvine

Thank you for such a kind review! I’m delighted I could help. I look forward to helping you plan your next trip😊 Olivia

Rated 5 out of 5 stars

New York

A friendly face as we entered the the shop. A very knowledgeable agent who listened to our enquiry and gave us good advice.

January 10, 2026
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Reply from Hays Travel - Irvine

Thanks for your kind review. Enjoy your holiday when it comes :)

Rated 5 out of 5 stars

Happy holidays

Joanne took time to listen to what and where we wanted for our holiday. Friendly helpful service and we came away happy with our Hays travel holiday

December 31, 2025
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Reply from Hays Travel - Irvine

Thank you for your kind comments.

Rated 5 out of 5 stars

Great agent…

Your agent Allison brilliant explaining out the holiday, the only way she could have done better was saying you could have had the holiday free .

January 6, 2026
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Reply from Hays Travel - Irvine

Thank you for your kind comments.

Rated 5 out of 5 stars

Just booked another cruise with Joanne

Just booked another cruise with Joanne, very helpful and knowledgeable, all staff friendly.

January 6, 2026
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Reply from Hays Travel - Irvine

Hope you have a great cruise when it comes. Thank you for taking the time to do the review :)

Rated 5 out of 5 stars

Sharon knows us and gives us the…

Sharon knows us and gives us the service we require. She allows us the time and gives us the details to let us make our own decision.

January 3, 2026
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Reply from Hays Travel - Irvine

Thank you for your kind comments, its always lovely to see you both. Thank you for your continued support.

Rated 5 out of 5 stars

Very pleasant and good advice

Thanks very much for looking after me and helping me choose a getaway in the new year for a Christmas gift. Very pleasant and informative. Very grateful to Stacey in Irvine.

December 24, 2025
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Reply from Hays Travel - Irvine

Thanks for your kind review, I hope you both have a lovely time when it comes :)

Rated 5 out of 5 stars

Great Travel Agent

Easy to book. Advice given by Laura who was so chatty, efficient re process. The booking price was amazing and she got us the best deal she could. We booked with her on the spot.

December 20, 2025
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Reply from Hays Travel - Irvine

Thank You Kevin, I had a great time working with you both. I can't wait to hear how you get on :)

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