No matter who we work with at Hays in Irvine, the experience is always, without fail, easy, pleasant, and productive. Hays helps us with anything we need, including assisted travel and great idea... See more
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See what reviewers are saying
Honestly, I can’t recommend Keira enough! She made booking our holiday so ridiculously easy that I’m now wondering why I ever bothered trying to organise holidays myself 😂 Keira was brillian... See more
Company replied
The team within the store in Irvine very promptly quoted me for the short city break I had asked about and gave me information on the hotel and flight times. We booked within 24 hours. We have now use... See more
Company replied
Lisa, who booked our holiday was very helpful and patient with us, as we didn't have a destination in mind at the time. We eventually decided on half board at the four star Park Plaza hotel in Pula,... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
15 Rivergate, KA12 8EH, Irvine, United Kingdom
- 01294507666
4.9
Excellent
631 reviews
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Reply from Hays Travel - Irvine
Thanks Tom have a great holiday when it comes :)
Fantastic customer service
Fantastic customer service, nothing was too much trouble, everything sorted as required. Great visit to the shop - thank you
December 6, 2025
Reply from Hays Travel - Irvine
Thank you for your kind review, we hope you have a great holiday when it comes :)
Excellent service with Liza
Liza took great care time making sure my requirements were met due to ill health disability issues double checking my needs were 💯 met suitable for me,lovely well mannered professional girl.
November 30, 2025
Reply from Hays Travel - Irvine
Thank you, was lovely to meet you and get you booked up.
Very friendly staff and helpful nothing…
Very friendly staff and helpful nothing too much bother .
November 30, 2025
Reply from Hays Travel - Irvine
Hi Julie, thank you, was a pleasure getting you booked up.
Good customer service very prossional…
Good customer service very prossional and chatty
November 15, 2025
Reply from Hays Travel - Irvine
Thanks Amanda :) I hope you have a great holiday
Fantastic Experience 🤩
Laura was just amazing 🤩 she took over from Lisa who we 1st dealt with who was also amazing 🤩
We got a fantastic deal and our grandchildren will be super excited
BIG reveal at Christmas and we cannot wait 🎅🏻🧑🎄🎅🏻🧑🎄🎄🎄🎄🤶🏻🎅🏻
Thanks so much for also making us feel so welcome 😘 xxxxx
November 16, 2025
Reply from Hays Travel - Irvine
Thank you for your lovely feedback. We hope you all have a fantastic holiday when it comes :) and that the grandchildren have a wonderful surprise at Christmas!!
1st time booking with this travel…
1st time booking with this travel agent. Can honestly say our experience was grt. She took her time we never felt rushed or pressured and Left with a grt holiday. Definitely book with them again.
October 27, 2025
Reply from Hays Travel - Irvine
Thank you so much, was lovely to meet you and get you booked up
The assistant was very helpful in every…
The assistant was very helpful in every way would use again
November 8, 2025
Reply from Hays Travel - Irvine
Thank you very much for your positive feedback. Much appreciated :)
I was treated well
I was treated well, Knowledge very good by the staff and never made me feel anything but welcome and respected.
November 6, 2025
Reply from Hays Travel - Irvine
Thanks again for booking with us James! We appreciate your lovely feedback :)
A great experience
A great experience. Joanne took the time to find us the holiday we wanted at the price we wanted nothing was to much trouble
Highly recommended
Thank you
November 1, 2025
Reply from Hays Travel - Irvine
Thank you for your kind comments
Excellent service from Allison so…
Excellent service from Allison so friendly and helpful made the booking experience so easy
November 1, 2025
Reply from Hays Travel - Irvine
Thank you for your kind comments
Hays Irvine are THE BEST
Hays Irvine are THE BEST. The service is second to none. Staff are fantastic. Love dealing with Joanne.
October 27, 2025
Reply from Hays Travel - Irvine
Thank you for your kind comments
Lisa has been so helpful from the very…
Lisa has been so helpful from the very beginning , putting up with all my plans etc. Hays is truly run by lovely, friendly and very informative people.
October 17, 2025
Reply from Hays Travel - Irvine
Thank you so much Karen! Always a pleasure :)
Reply from Hays Travel - Irvine
Thank you for your kind comments :)
A professional and knowledgable experience
Our enquiry to attempt to plan a complicated trip to Canada incorporating a many faceted journey, was handled very smoothly and professionally by Lisa, whose attention to detail was outstanding, making our wish list happen with consummate ease. Would highly recommend her skills to anyone looking for service excellence, in building a really memorable journey.
October 17, 2025
Reply from Hays Travel - Irvine
Thank you so much for taking the time to write this review :) So excited to hear all about it when you are back!!!
Reply from Hays Travel - Irvine
Thank you for your kind comments.
Great customer service answered any…
Great customer service answered any questions and a good experience
October 13, 2025
Reply from Hays Travel - Irvine
Thank you for your kind comments.
Reply from Hays Travel - Irvine
Thank you for your kind comments
We went to hays travel in irvine…
We went to hays travel in irvine yesterday and was help by Sharon, Sharon made us very welcome and was excellent at helping us with what we asked for on or holiday
October 12, 2025
Reply from Hays Travel - Irvine
Thank you for your kind comments
Travel agent was well informative with…
Travel agent was well informative with first hand experience, helpful finding the exact details I was looking for and provided good assurance.
October 6, 2025
Reply from Hays Travel - Irvine
Thank you for your kind comments.
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