Jan was very friendly and efficient. She did what she said she would in terms of calling back and sending confirmations, all within agreed timescales. Fantastic service!
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We like to book our next cruise while on board to get the benefits attached, like an on-board spending account. Our arrangement is always immediately sent to Jan Gledhill at Hays our local rep who the... See more
Company replied
Jan@hays travel really helped us find a perfect 40th Birthday cruise. Nothing was ever too much to ask, had few queries on location of room and Jan went above and beyond throughout our booking.... See more
Company replied
Jan always goes the extra mile I messaged her just after 6pm to see if a deal she had posted earlier in the day was still available She replied to say she would need to check the following morni... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Jan Gledhill, HX2, Halifax, United Kingdom
- 01422 734056
4.9
Excellent
118 reviews
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Travel advisor was very helpful…
Jan the travel advisor was very helpful and patient whilst I was trying to choose which cabin would be the best for us and pointed out that I would need an accessible cabin if I decided to take a mobility scooter or wheelchair nearer the time as wouldn't be allowed on board otherwise with one.
She made the booking procedure "painfree" would definetely recommend Jan Gledhill
August 31, 2024
Reply from Hays Travel - Jan Gledhill
It was my pleasure to help you and make sure you have everything you need for your cruise. Thank you for your kind words. Jan 😊
Reply from Hays Travel - Jan Gledhill
Thanks for your feedback Keely. Its always a pleasure to book your holidays :-)
Jan Gledhill
Jan Gledhill
Very helpful and knowledeable about holidays and help us find our holiday and priced match the inter net. We will certainley contact her in the future
August 23, 2024
Reply from Hays Travel - Jan Gledhill
Thank you for your kind words Andrew. It was my pleasure to help you with your holiday plans 😊
Jan is just brilliant in sorting…
Jan is just brilliant in sorting holidays for you, it's always a pleasure when speaking with her on the telephone. She diarises when you need to check in and messages/calls you, she basically takes all the stress out of booking and so friendly with it too. Thanks again Jan.x
July 30, 2024
Reply from Hays Travel - Jan Gledhill
Aw thanks Sally, Its always a pleasure to book your holidays. Thanks for your kind words. Jan x
Got a good deal on an all inclusive…
Got a good deal on an all inclusive holiday the later when I got home found an even cheaper deal by moving a few days thank you.
July 23, 2024
Reply from Hays Travel - Jan Gledhill
You are very welcome. I was super happy to have found you a better price too when we thought we had lost one.
Reply from Hays Travel - Jan Gledhill
It was my pleasure to help you with your Wimbledon trip. I'm sure you will have a fabulous time. Jan
Good advice and plenty of information…
Good advice and plenty of information for booking something I have no idea about.
June 16, 2024
Reply from Hays Travel - Jan Gledhill
Thank you for your kind words Peter. Im sure you will have a fabulous time on your cruise. Jan
I saw a holiday for Lake Coma…
I saw a holiday for Lake Coma advertised last year for 2024 but I wanted to go in 2025, I contacted Jan & she said it was not available yet but would contact me when it is.
Jan sent me a message to say it’s now on sale for 2025. Now booked for July 2025.
June 4, 2024
Reply from Hays Travel - Jan Gledhill
Im so pleased I managed to get you booked. What a lovely trip to look forwards to. Jan x
Always excellent service
Book all my holiday with Jan Gledhill at Hays - can always rely on her for a great experience and advice.
April 28, 2024
Reply from Hays Travel - Jan Gledhill
Thank you so much for our kind words Julie, Its always a pleasure to book your holidays for you. Jan x
Jan is great to deal with
Jan is great to deal with, got the deal I wanted and had no hesitation to book with her. That's holiday number 3 to look forward to, Direct Debit Option is great for me too!! Thank you Jan and Hays Travel ❤️
April 3, 2024
Reply from Hays Travel - Jan Gledhill
Thank you so much for your kind words Lorraine, It's my pleasure to help you with your holiday plans. You certianly have some exciting trips coming up. Jan x
Jan was lovely and made me feel at…
Jan was lovely and made me feel at ease.its the first time going single parent solo and on a cruise but with Jan's help, I'm confident we will have a great time.she answered all of my questions and is always on the endow the phone if I need any more help.
February 25, 2024
Reply from Hays Travel - Jan Gledhill
Thank you for your kind words Alison. It was a pleasure to help you with your booking. I’m sure you will both have a great time. Jan x
Fantastic friendly service
The service and easy of booking was excellent. Took the pressure from us in knowing everything was booked
February 17, 2024
Reply from Hays Travel - Jan Gledhill
It was my pleasure Tracy. Hope you both have a great time. Jan x
Jan was very helpful in booking my…
Jan was very helpful in booking my holiday. I would definitely recommend her when booking your holiday.
February 18, 2024
Reply from Hays Travel - Jan Gledhill
Thank you for your kind words Amy. Hope you have a great time in Turkey. Jan x
I have booked with Jan a few times now…
I have booked with Jan a few times now and always had fabulous holidays. Nothing is too much trouble for her. If I find holidays with other agents always ask Jan if she can book it as we totally trust her as she's friendly professional and strives to get you the best offer always
February 7, 2024
Reply from Hays Travel - Jan Gledhill
Thank you so much for your lovely words Chris. I always try my best. Jan x
Fantastic as always
Fantastic as always, we try and use Jan for all our holidays. Great customer service all the time
February 2, 2024
Reply from Hays Travel - Jan Gledhill
Thanks Ryan, Your kind words are appreciated and it's always a pleasure to book your holidays. Jan
Jan at Hays travel was amazing
Jan was amazing , her customer service is fantastic, she is friendly and knows her stuff.
Myself and my family have used Hays travel through Jan for a number of years now and have never been disappointed.
January 25, 2024
Reply from Hays Travel - Jan Gledhill
Thank you so much for your lovely words Karen. It always a pleasure to book your holidays. Im sure you will all have a fab time. Jan x
Jan was so accommodating of all our…
Jan was so accommodating of all our needs and went above and beyond to help us. Thank you xx
January 16, 2024
Reply from Hays Travel - Jan Gledhill
Thank you for your kind words. It was my pleasure and I hope you all have a fab time. Jan x
Great friendly and efficient service
January 23, 2024
Reply from Hays Travel - Jan Gledhill
Thank you Debbie fr your kind words. I hope you both have a great holiday. Jan
Jan was amazing price matching a deal I…
Jan was amazing price matching a deal I had found on line with another company
Jan spent time getting us better flights
Amazing service
January 19, 2024
Reply from Hays Travel - Jan Gledhill
Thank you so much for your kind words Yvonne. It was my pleasure to get you the best deal for your fantastic trip. Jan x
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