Jan was very friendly and efficient. She did what she said she would in terms of calling back and sending confirmations, all within agreed timescales. Fantastic service!
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We like to book our next cruise while on board to get the benefits attached, like an on-board spending account. Our arrangement is always immediately sent to Jan Gledhill at Hays our local rep who the... See more
Company replied
Jan@hays travel really helped us find a perfect 40th Birthday cruise. Nothing was ever too much to ask, had few queries on location of room and Jan went above and beyond throughout our booking.... See more
Company replied
Jan always goes the extra mile I messaged her just after 6pm to see if a deal she had posted earlier in the day was still available She replied to say she would need to check the following morni... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Jan Gledhill, HX2, Halifax, United Kingdom
- 01422 734056
4.9
Excellent
118 reviews
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Great service by Jan
Great service by Jan
Finding even better deal than seen on Facebook
January 1, 2024
Reply from Hays Travel - Jan Gledhill
Thanks for taking the time to review Kathryn. I always try my best and we did well on this one. Jan x
Fantastic experience to deal with. From first contacting Jan Gledhill…
From first contacting Jan Gledhill right up to booking she was fantastic very active to find us the best deal and holiday to suit our requirements. Jan’s knowledge and advice is second to none, an absolute pleasure to deal with and would definitely recommend to anyone.
December 3, 2023
Reply from Hays Travel - Jan Gledhill
Thanks you so much for your kind review Phil. It was my pleasure to help you and you are going to have an amazing time in New York. Jan
Jan was very helpful with information…
Jan was very helpful with information on the short break prior to my booking. On making the booking she was able to answer more questions and also book airport transfer on my request.
November 14, 2023
Reply from Hays Travel - Jan Gledhill
It was my pleasure to help you plan your trip and I am so pleased you enjoyed it. Jan x
Just perfect
Jan booked exactly what I wanted and gave a competitive price. Already booked again for 2024!
September 28, 2023
Reply from Hays Travel - Jan Gledhill
Ah thanks Sue-Marie, So glad we managed ti get you a great price for next year. Jan x
Very helpful
Jan was really helpful and knowledgeable. She gave us great advice and helped us book the perfect holiday. Thanks Jan
October 21, 2023
Reply from Hays Travel - Jan Gledhill
Always a pleasure Paul. Hope you had a fab time. Jan
Excellent experience booking a cruise
Jan @ Hays is friendly and approachable. She’s knowledgeable and makes the whole process of booking a holiday easy and straight forward.
October 16, 2023
Reply from Hays Travel - Jan Gledhill
Thanks for your lovely feedback Kim. That's exactly what I try to do, take all the hassle away from you so you get to look forward to the good part. Jan x
Our holiday went without a hitch
We saw our holiday in one of Jan’s posts and immediately decided it was the sort of holiday we were looking for at a very reasonable price.
The holiday went without any hitches and Jan added her personal touch by checking us in and making sure we were aware of how the schedule would be.
We had a great holiday in Crete without a single problem!
Thanks to Jan and Hays Travel 😊
October 1, 2023
Reply from Hays Travel - Jan Gledhill
Im so pleased you had a lovely holiday in Crete, thanks for letting me know, Jan
Excellent holidays
Always excellent service, great communication, great holidays always
September 13, 2023
Reply from Hays Travel - Jan Gledhill
Thank you for your kind words. It's always my pleasure to book your holidays. Jan x
Always outstanding service from Jan
Always outstanding service from Jan, booked many holidays with her and will continue to do so whilst we get the service we do. Remember people it’s not all about the price !!
August 6, 2023
Reply from Hays Travel - Jan Gledhill
Thank you for your lovely words Col, It's a pleasure to help you with your holidays. Jan x
Sri Lanka / Dubai trip
Jan was Very helpful, knowledgeable and I felt as ease booking with her.
August 3, 2023
Reply from Hays Travel - Jan Gledhill
Thank you so much Jen, it was a pleasure to help you with this trip. I'm sure you will both have an amazing time. Jan
Jan is really helpful and friendly
Jan is really helpful and friendly. Nothing was too much trouble for her.
July 26, 2023
Reply from Hays Travel - Jan Gledhill
Thank you so much for taking the time to leave a lovely review Kim. I hope you have a great time on your Far East Trip. Jan
Jan always goes the extra mile
Jan always goes the extra mile
I messaged her just after 6pm to see if a deal she had posted earlier in the day was still available
She replied to say she would need to check the following morning because the company offering it closed at 6pm
She messaged me later that evening to say yes it was albeit slightly more expensive
That is customer service at its best 😊
July 13, 2023
Reply from Hays Travel - Jan Gledhill
That's lovely feedback, thank you Amanda, I do try my best and luckily on this occasion I was able to get you the prices quicker than I expected. We eben ended up getting you a better trip than advertised for not much more money so I was thrilled. Jan x
Always Top Quality
No doubt about it Jan @ Halifax Hays is the best.
You get what ask for, predicts the next question and has the answers available. The things you forget Jan remembers.
Such waiting to depart now!
July 14, 2023
Reply from Hays Travel - Jan Gledhill
Thank you so much for your kind words John and trusting me with your fabulous holiday plans. I hope you have an amazing time.
Excellent Service
What can I say about Jan at Hays Travel - From the initial call to enquire about a holiday you always get a professional and friendly service. Jan goes out of her way to get you the best price, I wouldn’t use anyone else.
July 5, 2023
Reply from Hays Travel - Jan Gledhill
Thank you so much for our kind words Julie. I really appreciate your support. Jan x
Jan helped me choose the most beautiful…
Jan helped me choose the most beautiful hotel and was very helpful and nothing was to much trouble. I will using her service again.
June 27, 2023
Reply from Hays Travel - Jan Gledhill
It was my pleasure Julia and you are going to have a fabulous time in Dubai celebrating your birthdays.
Reply from Hays Travel - Jan Gledhill
Thank you for your kind words. Always happy to help.
Jan is always so helpful and efficient
Jan is always so helpful and efficient, wouldn’t book with anyone else
May 11, 2023
Reply from Hays Travel - Jan Gledhill
Thank you so much for your kind review Sam, It's always a pleasure to book your holidays.
Jan takes time to explore the available…
Jan takes time to explore the available options for me, giving me confidence to book my holidays through her. She has some great offers on her Facebook page.
She's thorough, friendly, and accommodating. There is also a genuine excitement there when booking and talking about my holiday. Jan clearly loves her job and is very good at it.
I would have no hesitation recommending booking through Jan.
May 6, 2023
Reply from Hays Travel - Jan Gledhill
Thank you so much for your kind words Rachel. I absolutely love helping you with your holiday plans, I want to go on most of them myself lol.
customer service
great service as always from Jan, very attentive & wil always go above & beyond
May 5, 2023
Reply from Hays Travel - Jan Gledhill
Thank you for your lovely review Lindsay. It was my pleasure. You will have an amazing time on your Cruise and Stay in the Caribbean.
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