Always great service from Jenny, can’t recommend her enough. We always go through Jenny now for our trips.
Company replied
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Always great service from Jenny, can’t recommend her enough. We always go through Jenny now for our trips.
Company replied
I saw an advert on Facebook for Caribbean cruises. I had already seen what I wanted on the P&O website but decided to contact Hayes to understand if they could 'better' the price and they did. Jenny w... See more
Company replied
Jenny made booking our first cruise easy and stress free. Giving us plenty of options that met our criteria including personal recommendations. Thankyou Jenny for the continuing support and advice ri... See more
Company replied
Fantastic service provided by Jen. Very helpful, knowledgeable and made it extremely easy for me and my family to book our trip to Florida. Would highly recommend using her and will definitely be l... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Personal Travel Consultant Jenny Ritter, BS36, Bristol, United Kingdom
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Just come back from a UK holiday booked with Jenny. We had a great time, all went really smoothly we had a lovely lodge she answered all of our questions and sent the paperwork through very quickly
Will be booking again with Jenny as it was hassel free

Reply from Hays Travel - Jenny Ritter
Jennys attention to detail is amazing. Nothing too much trouble thinks of all the little arrangements that I may have overlooked. For example best flight times and best time of year to travel. Thanks again xx

Reply from Hays Travel - Jenny Ritter
Jenny was amazing thorough and nothing was too much trouble.
I have now booked two holidays with her.
Amazing customer service

Reply from Hays Travel - Jenny Ritter
I saw an advert on Facebook for Caribbean cruises. I had already seen what I wanted on the P&O website but decided to contact Hayes to understand if they could 'better' the price and they did. Jenny went over and beyond to assist and I booked my trip with her. She also said she will send me reminders of things I need to do before sailing e.g. Renew my passport & assist with completing some documents before sailing.

Reply from Hays Travel - Jenny Ritter
Great communication, friendly and really helpful. First time to go through an agent rather than direct and will definitely use Jenny at Hays again.

Reply from Hays Travel - Jenny Ritter
I used a TA as previously we had always just done a straightforward no fly cruise but this time it's a fly cruise so I reached out and honestly, Jenny couldn't have been more helpful. Provided options, clear explanations and made the whole arrangement process smooth and stress free. Thank you Jenny!

Reply from Hays Travel - Jenny Ritter
Jenny has been brilliant! Really understood what we wanted, made some great suggestions, really took the stress away! Thank you so much can’t recommend enough!

Reply from Hays Travel - Jenny Ritter
Excellent customer service. I was given 3 different options after discussing my requirements for a family holiday to Cyprus. Prompt response to any questions and links to see more detailed information. Could not fault Jenny who went over and above to secure the best deal.

Reply from Hays Travel - Jenny Ritter
Jenny was really helpful and very informative. She looked at quite a few hotels that suited our needs and we agreed on one and she got it all booked in very efficiently and will definitely use her again and recommend her to family and friends

Reply from Hays Travel - Jenny Ritter
Jenny was recommended to me and was excellent from my first email to finally booking my holiday. Excellent communication always answered my questions very quickly would have no hesitations booking with Jenny again.

Reply from Hays Travel - Jenny Ritter
Jenny is incredibly knowledgeable, helpful and has been fantastic helping me sort out a cruise which I booked from a deal on her facebook page.
I will definitely recommend Jenny to all my friends and family for any future travel plans safe in the knowledge they are in safe hands with the booking.

Reply from Hays Travel - Jenny Ritter
Jenny made booking our first cruise easy and stress free. Giving us plenty of options that met our criteria including personal recommendations. Thankyou Jenny for the continuing support and advice right up to the day.
Our cruise was absolutely amazing in every way. Will be back in touch to book our next adventure!

Reply from Hays Travel - Jenny Ritter
jenny ritter is an absolute diamond & asset to your company . she continued to look for a perfect holiday untill we found the 1 for us

Reply from Hays Travel - Jenny Ritter
Fantastic service provided by Jen. Very helpful, knowledgeable and made it extremely easy for me and my family to book our trip to Florida.
Would highly recommend using her and will definitely be looking to book further holidays through Jen.
Thank you again for making our dream holiday come true.

Reply from Hays Travel - Jenny Ritter
Jenny it so helpful and a lovely person she does amazing job

Reply from Hays Travel - Jenny Ritter
Jenny has been absolutely brilliant with helping us book our honeymoon! She was very responsive and knowledgeable when it came to queries about packages and what best to go for. She managed to get us a great deal and has put us at ease knowing everything is in hand for our special trip.

Reply from Hays Travel - Jenny Ritter
From the moment I booked which I was hand held through the whole process as have never booked a holiday before, am always going with family it all went smoothly and Jenny was there for any queries I had was a lovely experience and have booked again for next year with Jenny.

Reply from Hays Travel - Jenny Ritter
I have booked a cruise and a city break through Jenny previously and have recently booked another holiday.
Jenny is always really helpful from start to finish of the booking, quick responses and friendly.
I will be booking more and recommending in the future.

Reply from Hays Travel - Jenny Ritter

Reply from Hays Travel - Jenny Ritter
Jenny is very helpful knowledgeable and quick and organised.
A credit to your team.
I would recommend Jenny and Hays to anyone

Reply from Hays Travel - Jenny Ritter
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