Jo is just fantastic , lots of knowledge about all destinations , always on hand to help with any questions. A plus is I can book holidays outside of normal working hours which I love! That’s two ho... See more
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Jo has been absolutely fantastic at securing us the best price available on our family cruise. She has made everything so simple & got us exactly what we asked for. If you want a genuine reliable serv... See more
Fantastic Service from Jo Nelson of Hays Travels for the second time. Nothing is too much trouble for Jo and questions / requests are answered Almost immediately !! I would highly recommend Jo .
Jo is simply fantastic She blends efficiency and attentiveness -whilst never being pushy or impatient. I’ve just booked a surprise trip for my husband and she’s been supportive, helpful and disc... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Jo Nelson, PR8, Southport, United Kingdom
- 07970889532
5.0
Excellent
358 reviews
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From the enquiry to booking was very…
From the enquiry to booking was very good and quick.
January 19, 2026
Excellent communication- even late into…
Excellent communication- even late into the night to secure a fantastic itinerary
January 12, 2026
Jo has booked holidays for me…
Jo has booked holidays for me previously - really good service - very prompt and cannot do enough for you - 5 stars !! X
January 5, 2026
Booking made simple!!
Booking with Jo is so easy!! Jo is super friendly & efficient - its why we come back year after year.
January 10, 2026
Jo is quick to respond to questions and…
Jo is quick to respond to questions and makes booking a holiday very simple.
January 12, 2026
Jo was amazing and so helpful answering…
Jo was amazing and so helpful answering all my questions swiftly, from enquiry to booking. Wish i had found her sooner!
January 12, 2026
Jo is great
Jo is great, after notification of flights being put back by several hours to Iceland, Jo suggested postponing the holiday, which we did. We are now going elsewhere, at a great price. We still have Iceland to look forward to in 2027. Have booked another holiday with Jo.
January 3, 2026
Jo was very responsive
Jo was very responsive, and great to deal with throughout the booking
December 28, 2025
Jo was very friendly and helpful knew…
Jo was very friendly and helpful knew all about Rome and the hotel will book again with her many thanks
December 30, 2025
So easy to book through Jo and very…
So easy to book through Jo and very informative. Would 100% recommend.
December 27, 2025
Jo Nelson - Hays Travel
Jo was extremely helpful and made it very easy to book our dream holiday! Very responsive and on hand to answer any questions! Would highly recommend
December 22, 2025
Spot on.
Spot on.
Friendly and helpful without being pushy.
Good prices with flexible payment options.
December 9, 2025
Fab service from Jo
Booked through Jo twice now. Fab service. Puts up with all my dumb questions. Quick response to all communications. Got me a great deal on my next holiday. Would recommend Jo 100%
November 28, 2025
Once again a 5 star service off Jo
Once again a 5 star service off Jo, always my go to for all my travel needs.
November 23, 2025
Jo was extremely helpful and the…
Jo was extremely helpful and the booking was so quick
November 23, 2025
Super travel consultant - A*
Jo is excellent always so helpful I have now used Jo several times for holidays with her being so efficient, easy to reach if you need any questions answering she will always get in touch. I wouldn’t use anyone else it is peace of mind knowing everything is in place.
November 24, 2025
Great communication
Great communication. Happy to answer questions and look into various options.
November 14, 2025
A week away in Cyprus
We booked a week away in Cyprus with Jo, the whole process was really easy, quick and simple. She got the exact holiday we wanted and it was cheaper than any of the online alternatives. The payment system was really easy to use and all our paperwork was emailed through quickly. The flights, transfers and hotel bookings all worked perfectly, i really cannot find any faults with anything!! It made for a really relaxing experience which is just what we needed.
You can tell Jo is very good at what she does, and trust her to deliver a great holiday experience for you.
October 13, 2025
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