Joanne is absolutely fantastic, she always breaks everything down for you so it’s easy to make a decision. She’s also great at giving recommendations of places she’s previously travelled too, which is... See more
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Jo, where do I start??? So professional, friendly and knowledgable, nothing was too much for her, felt so comfortable with booking my 1st mini cruise… Jo explained the whole process to me and even li... See more
Jo has been our go to Agent for about 18 months, since a friend recommend her. Jo has booked 4 holidays in that time, family and couples holidays. Her recommendations and prices are great,... See more
Company replied
Jo is amazing, helped us through the whole booking process which was smooth sailing. As our booking was large, for a Orlando florida holiday as a family group of 12. Jo was exceptional and we will be... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Jo Gillespe, ML3, Hamilton, United Kingdom
- 1698616052
4.9
Excellent
164 reviews
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Absoultly exxellent service
July 20, 2026
Great service from Joanne to process booking. We have already been sent paperwork we require.
Great service from Joanne to get us booked. Already been sent xxx
July 6, 2026
Fab 😀
My experience was via messages, all I needed to do was provide a few details and Jo did the rest. Very easy would definitely recommend.
June 28, 2026
Jo is the best!!
Jo always books are holidays, always goes out of her way to find us the best deal & holiday, nothing is ever to much for her will not book with anyone else :)
June 26, 2026
We have been booking with Jo for a few…
We have been booking with Jo for a few years now and she has never let us down, she's very knowledgeable and goes that extra mile for her customers. Keep up the good work Jo
June 16, 2026
Joanne is absolutely fantastic
Joanne is absolutely fantastic, she always breaks everything down for you so it’s easy to make a decision. She’s also great at giving recommendations of places she’s previously travelled too, which is really helpful. We booked both our mini moon & honeymoon with her. As well as a few holidays last year. Always fantastic service from beginning to end. Thanks again!
June 23, 2026
Holiday Guru
The person I speak to and arrange hoildays . Is my favorite holiday guru. she makes everything so easy. and explains all parts of the hoilday I wish to book. which is so helpful as I am visually impaired.and cannot book anything online
June 3, 2026
5 stars ⭐
This is the second holiday I have booked with Joanne and both times the whole experience has been so quick, easy and stress free! Highly recommend. Thank you Joanne!
June 2, 2026
Joanne was very helpful and helped me…
Joanne was very helpful and helped me booked our holiday, thank you again
May 28, 2026
Joanne just makes it all so easy
Joanne just makes it all so easy, takes the grief away from us
May 16, 2026
Jo is amazing
Jo is amazing, helped us through the whole booking process which was smooth sailing. As our booking was large, for a Orlando florida holiday as a family group of 12. Jo was exceptional and we will be booking with Jo in the future. Thankyou so much Jo. 100% recommend
May 20, 2026
Jo fantastic service
Jo, where do I start??? So professional, friendly and knowledgable, nothing was too much for her, felt so comfortable with booking my 1st mini cruise… Jo explained the whole process to me and even linked the whole party (3 separate bookings ) together all on the same deck defo will be booking more holidays with Jo.. Thank you so much Jo.
May 10, 2026
Great guidance and support for the…
Great guidance and support for the right outcome for our group holiday. Another successful holiday booked. Thank you.
May 13, 2026
Our lovely travel agent Joanne Gillespie
This is second holiday Joanne Gillespie has booked for me, and I must say since it’s the first holidays I have booked, I have messaged hundreds of times and Jo has responded every time to help and assure me. She seems to never take a day off lol and she replies any day or time. Can’t thank her enough and will be continuing to contact Jo every time we book a holiday. Thanks again! X
May 5, 2026
Really easy and straight forward to…
Really easy and straight forward to book. Jo was lovely and answered all of my many questions. I would definitely recommend.
May 8, 2026
Have booked with Joanne for years now…
Have booked with Joanne for years now and she goes above and beyond. First class service
April 29, 2026
Jo made our experience great
Jo made our experience great, she asked what I wanted, the dates, who’s going etc
Within an hour she gave me a choice of holidays to book from that suited my criteria and hey we booked
April 17, 2026
Cracking service as always from Jo
Cracking service as always from Jo. She always goes above and beyond what she needs to. I always book my holidays with her and recommend her to my friends. Jo is so fantastic.
April 15, 2026
May use AI-assist with repliesRead more
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Jo made our decision to go to Thailand…
Jo made our decision to go to Thailand very smooth,Jo asked myself and my 2 boys aged 19 and 17 what we wanted out of our trip and she delivered,thank so much for your time Jo for finding us our holiday that meets our requirements 🙏
February 27, 2026
Reply from Hays Travel - Joanne Gillespie
Thankyou for taking time out to write a review, I'm sure you and your sons will have an amazing time
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