Jo is amazing having booked several holidays with her. She’s attentive throughout the booking, checking in etc and even after your holiday. I come back to her every year and will continue to do so. Hi... See more
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Joanne is absolutely fantastic, she always breaks everything down for you so it’s easy to make a decision. She’s also great at giving recommendations of places she’s previously travelled too, which is... See more
Jo is absolutely brilliant she will help you all the way till you go on holiday. Nothing is too much trouble, I would never book an holiday with anyone else.
Jo, where do I start??? So professional, friendly and knowledgable, nothing was too much for her, felt so comfortable with booking my 1st mini cruise… Jo explained the whole process to me and even li... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Jo Gillespe, ML3, Hamilton, United Kingdom
- 1698616052
4.9
Excellent
167 reviews
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Told Joanne what kind of holiday we…
Told Joanne what kind of holiday we wanted and that's exactly what we got .
March 21, 2024
Reply from Hays Travel - Joanne Gillespie
Thankyou so much Linda for the lovely feedback, I know you and Graham will have an amazing holiday
Jo is an asset to Hays Travel
Jo is an asset to Hays Travel. She takes time to get to know her customers and as a result she successfully tailored the holiday specifically to our family needs. Excellent work!
March 13, 2024
Reply from Hays Travel - Joanne Gillespie
Awww thankyou so much Sharyn, you will all have an amazing time :)
Reply from Hays Travel - Joanne Gillespie
Hi Julia, thankyou for your postive feedback, have a lovely time when you go :)
Reliable service
I’ve booked with Jo many times. Always been quick and efficient, getting me the best deal possible.
March 2, 2024
Reply from Hays Travel - Joanne Gillespie
Thankyou so much Paula as always foy your positive feedback, im sure you will have an amazing time when you go :)
Reply from Hays Travel - Joanne Gillespie
Thankyou Marie for your lovely feedback, Im so jealous of this holiday, cant wait to hear all about it on your return, hope you all have an amazing time and make lots of memories
Reply from Hays Travel - Joanne Gillespie
Thankyou so much Christine for taking time out to leave a review, have an amazing time which I know you both will
Joanne has booked our last 2 new years…
Joanne has booked our last 2 new years holidays nothing is too much trouble for her she always gets us the best deal possible would highly recommend using her
February 22, 2024
Reply from Hays Travel - Joanne Gillespie
Thankyou so much Craig for your lovely review, hope you all have an amzing time :)
We book all of our holidays with Jo
We book all of our holidays with Jo. She is fab and wouldn’t go anywhere else.
We always recommend her to friends and family xx
February 2, 2024
Reply from Hays Travel - Joanne Gillespie
Thankyou so much Laura for your feedback, I do appreciate every booking that you do through myself, hope you enjoy all of your forthcoming ones :)
Joanne was extremely helpful and…
Joanne was extremely helpful and provided a fantastic service. She answered all my questions quickly and professionally. She couldn’t have been more helpful helping through the process of booking my holiday. A 5 star service and will highly recommend to friends and family who want to book a holiday in the future.
February 4, 2024
Reply from Hays Travel - Joanne Gillespie
Thankyou Ayshea for your amazing feedback and for choosing myself to book your family holiday, hope you all have an amazing time
Reply from Hays Travel - Joanne Gillespie
You will both have an amazing 1st time cruise, cant wait to hear all about it on your return :)
Jo was brilliant from start to finish…
Jo was brilliant from start to finish with my booking.
Kept me updated on what she was doing.
Nice polite and very easy to book with.
It took a lot of the hassle away from me which I appreciated so much
I would and will book through Jo again
November 29, 2023
Reply from Hays Travel - Joanne Gillespie
Thankyou so much for the lovely comments, looking forward to hearing all about your holiday :)
Jo was spot on with everything that was…
Jo was spot on with everything that was asked of her and very helpful.
November 7, 2023
Reply from Hays Travel - Joanne Gillespie
Thankyou for the lovely comment Joe, the boys will love the darts
Jo made my first time booking a holiday…
Jo made my first time booking a holiday a very easy and enjoyable experience. I would definitely book again.
October 22, 2023
Reply from Hays Travel - Joanne Gillespie
Thankyou so much for the lovely feedback, I know your going to enjoy your first cruise
Amazing at her job
Jo is the only person we deal with now for our holidays. Jo explains everything and makes the booking process easy and with no stress. Jo helps answering any questions we have and informs us of excursions etc.
October 11, 2023
Reply from Hays Travel - Joanne Gillespie
Such a lovely feedback Lisa, thankyou so much :) Cant wait to hear all about your first experience on a cruise
Joanne help me with the recent cruise…
Joanne help me with the recent cruise booking,accommodating, informative, she makes it easy for me to booked our first cruise
October 12, 2023
Reply from Hays Travel - Joanne Gillespie
Thanks for the lovely feedback, I know you will have an amazing first cruise of many!
My second holiday booked with Jo and…
My second holiday booked with Jo and both times she’s been incredibly helpful and friendly.
October 7, 2023
Reply from Hays Travel - Joanne Gillespie
Thankyou so much Ria for the lovely feedback, you will all have a lovely time away, cant wait to hear all about it
Another holiday booked by Joanne
Another holiday booked by Joanne.
Excellent fast service.
October 5, 2023
Reply from Hays Travel - Joanne Gillespie
Thankyou Pamela, hope you all have a lovely New Years Eve
Just worked as you'd hope it might!
Jo was knowledgeable, helpful and efficient. Managed to book exactly the holiday I wanted at a reduced price. Very happy, thank you!
October 2, 2023
Reply from Hays Travel - Joanne Gillespie
Hi Ruth, thankyou so much for the lovely feedback, have a lovely holiday
Excellent knowledge of the trip we…
Excellent knowledge of the trip we booked and very helpful advice
September 30, 2023
Reply from Hays Travel - Joanne Gillespie
Thankyou so James for taking time out to write a review, you will all have an amazing time onboard MSC Virtuosa :)
Fantastic as always
Always use Jo great customer service and fantastic prices. We never use anyone else and have recommended to all our friends
September 21, 2023
Reply from Hays Travel - Joanne Gillespie
Aww thankyou so much to the both of you :)
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