Jo is amazing having booked several holidays with her. She’s attentive throughout the booking, checking in etc and even after your holiday. I come back to her every year and will continue to do so. Hi... See more
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Joanne is absolutely fantastic, she always breaks everything down for you so it’s easy to make a decision. She’s also great at giving recommendations of places she’s previously travelled too, which is... See more
Jo is absolutely brilliant she will help you all the way till you go on holiday. Nothing is too much trouble, I would never book an holiday with anyone else.
Jo, where do I start??? So professional, friendly and knowledgable, nothing was too much for her, felt so comfortable with booking my 1st mini cruise… Jo explained the whole process to me and even li... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Jo Gillespe, ML3, Hamilton, United Kingdom
- 1698616052
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Book all my holidays with Jo
Book all my holidays with Jo, wouldn’t book anywhere else. Attention to detail is second to none, can’t wait to go on our holiday

Reply from Hays Travel - Joanne Gillespie
Excellent service
Jo really listened to what we wanted from our holiday and she found 8 last minute options at a much cheaper price than we'd seen. She was really helpful with my questions.

Reply from Hays Travel - Joanne Gillespie
First class customer service from Jo…
First class customer service from Jo once again. Holiday was booked with one hour of initial message which was sent late at night! I didn’t expect a reply until the morning. This is our 3rd holiday we have booked with Jo. Always efficient and very helpful. Wouldn’t go anywhere else now. Highly recommend.

Reply from Hays Travel - Joanne Gillespie

Reply from Hays Travel - Joanne Gillespie
Excellent customer care!
Jo has been fabulous in responding to all our questions and queries throughout the booking process.
We have been thrilled with her above and beyond customer service! Can’t wait for our holiday!

Reply from Hays Travel - Joanne Gillespie
Jo is amazing!!
As always Jo found me the best deal for our family holiday. This is the 5th time I've booked with Jo, from the 1st time we booked I knew I wouldn't book through anyone else. She is always on hand with any queries and nothing is ever too much trouble!

Reply from Hays Travel - Joanne Gillespie
Jo is fab, efficient and friendly
Jo is fab, very efficient and friendly. Goes the extra mile to help with the whole process.

Reply from Hays Travel - Joanne Gillespie

Reply from Hays Travel - Joanne Gillespie
Fabulous experience with booking our…
Fabulous experience with booking our trip to New York all done comfort of our own home. Fabulous patience while we had a change in numbers to finally getting booked. Now excited to make memories with family 😍

Reply from Hays Travel - Joanne Gillespie
Very easy to book our holiday and…
Very easy to book our holiday and Joanne was very helpful

Reply from Hays Travel - Joanne Gillespie
Would book again
We have booked twice now through Joanne and found that she was quick to respond. We were happy with the deals and would definitely book through her again.

Reply from Hays Travel - Joanne Gillespie
We got J Gillespie and wow
We got J Gillespie and wow, I cannot commend her attitude, willingness to help find the best holiday for us, patience (which she needed with us) and straight up communication. We were well informed even of charges that might apply and she really has a lot of knowledge so that you are not left short handed. I feel like a celebrity due to care that was taken from start to finish and now look forward to the holiday that has been booked, really made us feel just as excited to book as going. 100% recommend to anyone looking for the perfect holiday.

Reply from Hays Travel - Joanne Gillespie
Booked online with jo quick and easy…
Booked online with jo quick and easy process.. jo extremely helpful

Reply from Hays Travel - Joanne Gillespie
Jo was AMAZING
Jo was AMAZING, so glad I booked with her, she was informative and extremely helpful, did not feel rushed whilst booking, which I have felt previously with another hays travel staff member! Jo made me feel like I was the only person she was talking to that day!
5 stars!

Reply from Hays Travel - Joanne Gillespie
Jo has been absolutely fantastic in…
Jo has been absolutely fantastic in searching and finding the right holiday destination for my birthday. I’ve been a little picky back and forth with wanting to know the inns and outs of every destination. But nothing was asking for to much. Always there to answer my questions and calls too. Definitely use jo again when booking our next holiday . Thank you for your patience.

Reply from Hays Travel - Joanne Gillespie
So easy with Jo
So easy with Jo. Gave her the basics of what we wanted, she came back with the best option and after just a short consideration we booked!!

Reply from Hays Travel - Joanne Gillespie
Couldn’t fault the service
Couldn’t fault the service, quickest and easiest service! Jo was fantastic x

Reply from Hays Travel - Joanne Gillespie
Fantastic customer service
From the minute I contacted Jo Gillespie with my request, i was kept notified of the deals to suit my requirements, and when I selected the deal I required, everything was done and sorted with ease, and in super quick time. Delighted with the customer service, and prompt responses.

Reply from Hays Travel - Joanne Gillespie
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