A huge thank you to Joanne for helping us book our holiday, couldn't be happier with the service. She found us a fantastic deal and took care of all the details, making the whole experience hassle... See more
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See what reviewers are saying
I rang Joanne at Hays Travel about a holiday she was really helpful and found us our holiday which we wanted with better flights and an even better price. I will definitely be ringing her again for an... See more
Seen a holiday advertised on Joanne's page ,gave her a quick call and was booked on within minutes ,totally stress free ,she does absolutely everything ,wouldn't book with anyone else she really is br... See more
Joanne Neill has always been fantastic arranging flights or package holidays, the booking process was quick and very easy. Nothing was too much trouble and she emails reply’s almost at once, Hays Tra... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Joanne Neill, WN5, Wigan, United Kingdom
- 01942 419299
5.0
Excellent
369 reviews
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I couldn't recommend Jo enough 5*
I couldn't recommend Jo enough. She listened to everything I was looking for, definitely found what I was looking for and took away all the stress of booking a holiday. I will 100% be using her again and recommending her to friends and family.
June 2, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Budapest City Break
Another city break booked with the girls. Joanne’s knowledge on many destinations is invaluable
Always really helpful and efficient. Highly recommend 🌟
May 15, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Jo is extremely helpful
Jo is extremely helpful, nothing is too much trouble.
She is definitely a people person.
She always does her best for us
May 15, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Joanne was so helpful finding the best…
Joanne was so helpful finding the best deal great service thank you
May 1, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Excellent Service
Joanne did an amazing job again in helping us find our family holiday. Very knowledgeable and appreciate the replies out of "normal" office hours. Wouldn't use anyone else to book our holidays, highly recommend!
May 1, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Fabulous experience
Fabulous experience, Joanne was really friendly, helpful and knowledgeable.
April 27, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
fantastic customer support
fantastic customer support, really helpful and knowledgeable about the trip. excellent experience
March 29, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Excellent service!!
We booked with joanne 4 nights in Krakow, Joanne got us a great deal and so close to the main square. we had a slight hiccup on the first day Joanne sorted it straight away for us .. looking forward to booking again won’t use anyone else.
Thank you Joanne, excellent service as always ☺️
March 31, 2025
Unprompted review
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Reply from Hays Travel - Joanne Neill
Many thanks for booking with myself and Hays Travel.
I really appreciate you taking the time to leave me a wonderful review.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Jo was very helpful and sorted out…
Jo was very helpful and sorted our holiday out efficiently and we are happy to use Jo again to book another looking forward to it this will be our first cruise hopefully the 1st of many xx
March 19, 2025
Reply from Hays Travel - Joanne Neill
Many thanks for booking with myself and Hays Travel.
I really appreciate you taking the time to leave me a wonderful review.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Perfect
From start to Finish joanne can’t do enough for you she’s such a lovely lady. She explains everything and answers all your questions putting your mind at easez
February 25, 2025
Reply from Hays Travel - Joanne Neill
Many thanks for booking with myself and Hays Travel.
I really appreciate you taking the time to leave me a wonderful review.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Great service from Joanne
Booked another holiday with Joanne she is brilliant, so efficient and nothing is too much trouble
February 27, 2025
Reply from Hays Travel - Joanne Neill
Many thanks for booking with myself and Hays Travel.
I really appreciate you taking the time to leave me a wonderful review.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
10 star review ✨️
I always book through joanne she always gets the best discounts takes all the stress out by printing and posting all your documents
Joanne even emailed the hotel to tell them we was traveling for a special occasion this got us a free upgrade room,decorated room and happy birthday sang with a cake 🎂
If I could give 10 stars I would
Thanks again Joanne
February 6, 2025
Unprompted review
Reply from Hays Travel - Joanne Neill
Aaww Thank you for your lovely review :-) glad you had a fab 40th your cartwheel skills blew me away :-) Thanks JO
Great deal
I was looking for a family hotel in Turkey for July 2025, Joanne found me a really good deal.
February 9, 2025
Reply from Hays Travel - Joanne Neill
Many thanks for booking with myself and Hays Travel.
I really appreciate you taking the time to leave me a wonderful review.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Joanne neil is very helpful we feel that we ar gettin good deals and g good deals.
Joanne neil is very helpful wtine feel we are getti
January 30, 2025
Reply from Hays Travel - Joanne Neill
Many thanks for booking with myself and Hays Travel.
I really appreciate you taking the time to leave me a wonderful review.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Fantastic Service
Fantastic Service, service with a smile and could have not done any more.
You can totally put your trust in Joanne.
February 8, 2025
Reply from Hays Travel - Joanne Neill
Many thanks for booking with myself and Hays Travel.
I really appreciate you taking the time to leave me a wonderful review.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Honeymoon bucket list trip.
Booked our once in a lifetime
Honeymoon with Joanne. Booked lots of times with her she goes above and beyond. With quick replies, attention to detail and met every need including an amazing price !!! Thank you!! We cannot wait x
January 30, 2025
Reply from Hays Travel - Joanne Neill
Many thanks for booking with myself and Hays Travel.
I really appreciate you taking the time to leave me a wonderful review.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Great
Responded straight away to my messege and found a holiday very quickly within my price range
February 3, 2025
Reply from Hays Travel - Joanne Neill
Many thanks for booking with myself and Hays Travel.
I really appreciate you taking the time to leave me a wonderful review.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Reply from Hays Travel - Joanne Neill
Many thanks for booking with myself and Hays Travel.
I really appreciate you taking the time to leave me a wonderful review.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
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