A huge thank you to Joanne for helping us book our holiday, couldn't be happier with the service. She found us a fantastic deal and took care of all the details, making the whole experience hassle... See more
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See what reviewers are saying
I rang Joanne at Hays Travel about a holiday she was really helpful and found us our holiday which we wanted with better flights and an even better price. I will definitely be ringing her again for an... See more
Seen a holiday advertised on Joanne's page ,gave her a quick call and was booked on within minutes ,totally stress free ,she does absolutely everything ,wouldn't book with anyone else she really is br... See more
Joanne Neill has always been fantastic arranging flights or package holidays, the booking process was quick and very easy. Nothing was too much trouble and she emails reply’s almost at once, Hays Tra... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Joanne Neill, WN5, Wigan, United Kingdom
- 01942 419299
5.0
Excellent
369 reviews
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We always book with Joanne
We always book with Joanne, always super helpful, responsive and finds the best deals. Wouldn’t book with anyone else
August 12, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Excellent sevice
Excellent service Joanne was very helpful and sorted our holiday in no time at all. I would highly recommend this company and the service Joanne gave us was superb .
August 11, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
I always use Joanne from Hays Travel
Joanne is my go to person when booking a holiday. She always makes sure I get the best deal and nothing is too much trouble. She responds really quicky too. Highly recommend
August 10, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Joanne Neill is brilliant nothing is…
Joanne Neill is brilliant nothing is too much trouble for her. I wouldn’t use anyone else to book my holidays with.
August 8, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Joanne always listens to what we want…
Joanne always listens to what we want and comes up with the perfect holiday
July 24, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Really pleased with the whole…
Really pleased with the whole experience second time using this service well done joanne
July 22, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Joanne was very helpful and made sure…
Joanne was very helpful and made sure all our needs were covered. Quick responses. Highly recommend
July 22, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Friendly and Helpful
Friendly , knowledgeable , helpful and very efficient agent, who has booked many holidays for us and other family members. Always tries to get us the best possible deal.Joanne always checks us in and delivers the tickets promptly,sometimes delivering in person.
July 3, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Our go to Agent
We have booked several holidays via Joanne at Hayes Travel because she is so helpful, professional and gives you honest feedback regarding hotels and destinations.
I have recommended Joanne to family and friends.
July 5, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Joanne is the everything and so much more
We have been booking with Joanne for years and she is always incredibly honest and helpful.
Today Joanne stepped up majorly!
15 hours before we thought we was due to fly
We realised we was actually supposed to of flown Saturday the 28th 🫣😵💫🤯4 days ago!
I’ve had an awful lot going on and majorly messed up!
I went into full blown meltdown and panic
Joanne was incredible and tried to help in every way possible!
She really is a real life holiday God fairy angel 🤩🤩🤩🤩
Joanne got us all the information and unfortunately we was too late to do anything for our holiday!
But Joanne quickly stepped up and found us a really good deal on a holiday to go on Friday 🤩🤩🤩
Why get stressed trying to book your own holiday when Joanne can do the hard work and obviously 🆘 when disaster erupts like today
We had the the incredible Joanne on hold to help us so much xx
Can’t tell you how much she helped svd the day xxx
🥳🤩🤩🤩🤩
June 29, 2025
Unprompted review
Reply from Hays Travel - Joanne Neill
Thank you for your lovely review Jayne really appreciate it xx
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Joanne is friendly
Joanne is friendly, warm, patient, efficient and professional.
This is our third time booking with her. I would highly recommend.
June 24, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Excellent Customer Service
Joanne listened to what I wanted for our family holiday and found one ticking all the boxes, great flights and a nice hotel within our budget. Friendly and fabulous service.
Really happy with our booked holiday and can’t wait to go.
Thank you ☺️
June 22, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Great service
Great service, came back with lots of options , booked paid for and all info done within an hour . Fantastic service
June 21, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
We booked for a friend's wedding next…
We booked for a friend's wedding next year, I've never used a travel agency before and found joanne very friendly and helpful and would definitely consider using them again for another trip if I wanted a package holiday.
June 20, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Joanne has been available by telephone…
Joanne has been available by telephone and email to answer all our queries for booking our 2026 wedding. Providing quick responses and clear answers.
Joanne has also been promptly available for dealing with our wedding guests, who have also booked with Joanne.
Joanne clearly knows her stuff and has been consistently polite and extremely helpful throughout the process. Could not thank her enough. X
June 6, 2025
Reply from Hays Travel - Joanne Neill
Thank you for leaving me such a lovely review :-)
Congratulations on booking your up and coming wedding with me
Thanks Jo x
Joanne was fantastic replied quickly
Joanne was fantastic replied quickly, offered options and the booking process was seamless.
June 6, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Joanne at Hays
Joanne is exceptional,no matter what is asked she goes above and beyond, time of day always at hand. Fantastic service, not sure how she can get any better
June 2, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
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