A huge thank you to Joanne for helping us book our holiday, couldn't be happier with the service. She found us a fantastic deal and took care of all the details, making the whole experience hassle... See more
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See what reviewers are saying
I rang Joanne at Hays Travel about a holiday she was really helpful and found us our holiday which we wanted with better flights and an even better price. I will definitely be ringing her again for an... See more
Seen a holiday advertised on Joanne's page ,gave her a quick call and was booked on within minutes ,totally stress free ,she does absolutely everything ,wouldn't book with anyone else she really is br... See more
Joanne Neill has always been fantastic arranging flights or package holidays, the booking process was quick and very easy. Nothing was too much trouble and she emails reply’s almost at once, Hays Tra... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Joanne Neill, WN5, Wigan, United Kingdom
- 01942 419299
5.0
Excellent
369 reviews
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Joanne I'd always amazing
Joanne I'd always amazing. The communication and her knowledge is second to none. She does go above and beyond to find the best holiday for our family.
October 17, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Joanne is always on hand and responds…
Joanne is always on hand and responds right away. Holiday was booked and tickets on the way within an hour! Would highly recommend!
October 14, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Lynsey was very friendly and helpful
October 12, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Joanne booked our holiday
Joanne booked our holiday, great holiday and Resort, brilliant communication throughout the booking and holiday
October 2, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Great service and price
Great service and price. Service with a smile always happy to help.
October 1, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Joanne is brilliant
Joanne is brilliant. So helpful with planning, finding and suggesting locations for weekends away or fun packed family holidays.
Really makes sorting our holidays so much easier
September 21, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Wouldn't go anywhere else
Wouldn't go anywhere else. Joanne is always very helpful and gets the best deals.
September 21, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Easy Peasy
From contacting Jo with what we had in mind to being sent various packages was so quick, she was fab in responding to my messages, after we decided which package to book it was so easy, Jo then came back and informed us that work was going on next to the hotel, we decided to opt for one of her other recommendations, no problem all sorted. Thank you Jo with your help and support.
September 17, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Joanne did everything which made it so…
Joanne did everything which made it so easy. Very friendly, very understanding Found us the perfect holiday which everyone of us loved especially my children amazing hotel great staff. Just booked our next holiday through her again found us another perfect one can't wait to go.
September 8, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Heys are the best
I always book with joanne she goes out of her way to help she is very friendly and always very pleasant. Would not book with anyone else. I have recommend her to a lot of people.
September 8, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Fabulous service
Excellent advice / service given . Most efficient and professional. Catered for all requirements.
Wouldn’t hesitate to book again feel at ease with advice given .
September 8, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Jo got back to me really quickly
Jo got back to me really quickly, was really helpful and had our holiday booked in no time. Jo was really helpful with recommendations as always, 5* service
Thankyou for all your help x
September 3, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Excellent
Jo has booked us our last 3 holidays and has made everything so easy. She does our online check-in and makes sure we have everything we need
September 2, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Joanne got the best holiday for our…
Joanne got the best holiday for our needs and budget nothing was too much trouble
July 20, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Joanne found us best deal with our…
Joanne found us best deal with our preferences she always sends us multiple holidays which are in our price range and area we fancy, wouldnt book with anyone else
August 16, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Joanne sent us quite a fewhappy customer different…
Joanne sent us quite a few different hotels and prices for the resort we requested , we chose one to suit and she booked everything , making sure we all had different payment methods as thrre is a family travelling together , she will be sending all passes etc as the holiday gets nearer.....took all the stress away.
August 16, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Amazing as always!!
August 13, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Amazing, friendly, simple and easy booking experience
Joanne was fabulous from start to finish helping me book out summer holiday for 2026. I would highly recommended going to her if you are thinking of getting away.
August 20, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Joanne listened to where and when I…
Joanne listened to where and when I wanted to travel and came up with the hotel, flight and luggage at a price which was perfect for me .this was all done within an hour and booked . Also she posted out ticket information the following day . Absolutely brilliant.
August 5, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
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