Joanne Neill has always been fantastic arranging flights or package holidays, the booking process was quick and very easy. Nothing was too much trouble and she emails reply’s almost at once, Hays Tra... See more
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Joanne Neill is The Main reason for booking with Hayes Travel She always goes Above & Beyond Super efficient Honest advise Prompt replies to any messages (Even late evening having p... See more
Contacted Jo Neill @ Hayes Travel as I have done for previous holidays. Jo arranged an amazing multi trip to Thailand for us back in April 26 which turned out to be the best holiday I have ever been... See more
Jo is a fantastic travel consultant. Always happy to help and we have booked many holidays with her. Lynsey stepped in for this booking as Jo was away and she was just as fabulous! Thankyou for all yo... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Joanne Neill, WN5, Wigan, United Kingdom
- 01942 419299
5.0
Excellent
356 reviews
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Joanne Neill fantastic very efficient service…
Joanne Neill has always been fantastic arranging flights or package holidays, the booking process was quick and very easy. Nothing was too much trouble and she emails reply’s almost at once, Hays Travel are very lucky to have her .
Thank you for booking our holiday Jo.
July 27, 2026
Fantastic
Joanne Neill is ALWAYS utterly professional and helpful beyond any expectations....... absolutely wouldn't use anybody else
August 2, 2026
Joanne was very helpful did everything…
Joanne was very helpful did everything for us took the strain of us looking for a holiday
July 29, 2026
Quick response to enquiries
Quick response to enquiries. Always able to contact if need to.
July 31, 2026
Advice everything explained always on…
Advice everything explained always on the phone to help you
July 29, 2026
Jo was really helpfull with finding us…
Jo was really helpfull with finding us a holiday good communication & quick response.
July 31, 2026
Jo is a fantastic travel consultant
Jo is a fantastic travel consultant. Always happy to help and we have booked many holidays with her. Lynsey stepped in for this booking as Jo was away and she was just as fabulous! Thankyou for all your help.
July 25, 2026
The personal touch with Joanne was…
The personal touch with Joanne was really great. She listened to what we wanted and came up with a holiday that crossed every box. Absolutely brilliant Joanne. Thank you so much. X
July 17, 2026
Yet another good bargain holiday from…
Yet another good bargain holiday from Hays Travel..booked with joanne Neill.
She always goes that extra mile to get you the best deal..I wouldn't book with anyone else.
June 23, 2026
As always helpful nothing to much…
As always helpful nothing to much brilliant 🤩 thanks Joanna
June 29, 2026
Best holidays, amazing prices!
Contacted Jo Neill @ Hayes Travel as I have done for previous holidays. Jo arranged an amazing multi trip to Thailand for us back in April 26 which turned out to be the best holiday I have ever been on, so good, we are booking again for next year!
Just booked a trip to Turkey for 1st August, 7 nights and got a brilliant price for 5 people, 3 apartments. Highly recommend Jo to arrange your holiday packages, nothing is to much trouble for Jo, she delivers the best deals everytime!
June 26, 2026
Joanne Neill is The Main reason for…
Joanne Neill is The Main reason for booking with Hayes Travel
She always goes Above & Beyond
Super efficient
Honest advise
Prompt replies to any messages
(Even late evening having played netball )
Ensuring we have The Best Holiday Experience
We have been booking through Joanne for many years , never been disappointed
The after care she shown my daughter & family after having missed their flights by 2days was exceptional, find them another holiday
Officially The Best in my eyes
June 13, 2026
Will always go to Joanne first
Will always go to Joanne first as she will always try her very best to ensure you get whatever you want from your holiday. Thanks again
June 16, 2026
Joanne neil is fantastic would not use…
Joanne neil is fantastic would not use anyone else
June 9, 2026
Excellent service Joanne makes booking…
Excellent service Joanne makes booking holidays very easy first class service
June 11, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very helpful and quick response would…
Very helpful and quick response would not go to anyone else to book a holida
June 7, 2026
Reply from Hays Travel - Joanne Neill
Thank you so much for your kind review. I’m so pleased to hear you had a great experience — I really appreciate you sharing it on Trustpilot, and thank you for supporting my small business.” Thanks Jo x
Joanne is amazing at doing her job
Joanne is amazing at doing her job. Gets the perfect holiday and books them with a direct debit. It's just perfect for me
May 20, 2026
Reply from Hays Travel - Joanne Neill
Thank you so much for your kind review. I’m so pleased to hear you had a great experience — I really appreciate you sharing it on Trustpilot, and thank you for supporting my small business.” Thanks Jo x
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