A huge thank you to Joanne for helping us book our holiday, couldn't be happier with the service. She found us a fantastic deal and took care of all the details, making the whole experience hassle... See more
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See what reviewers are saying
I rang Joanne at Hays Travel about a holiday she was really helpful and found us our holiday which we wanted with better flights and an even better price. I will definitely be ringing her again for an... See more
Seen a holiday advertised on Joanne's page ,gave her a quick call and was booked on within minutes ,totally stress free ,she does absolutely everything ,wouldn't book with anyone else she really is br... See more
Joanne Neill has always been fantastic arranging flights or package holidays, the booking process was quick and very easy. Nothing was too much trouble and she emails reply’s almost at once, Hays Tra... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Joanne Neill, WN5, Wigan, United Kingdom
- 01942 419299
5.0
Excellent
368 reviews
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So helpful in finding the right…excellent service
So helpful in finding the right holidays for the individual /family with the right prices
Nothing is ever to much
January 23, 2026
Reply from Hays Travel - Joanne Neill
Thank you so much for your kind review. I’m so pleased to hear you had a great experience — I really appreciate you sharing it on Trustpilot, and thank you for supporting my small business.” Thanks Jo x
5 stars
5 stars. Very knowledgeable. Found us the perfect once in a lifetime holiday for us and at a great price. highly recommend and would not book with anyone else. Thank you
January 30, 2026
Reply from Hays Travel - Joanne Neill
Thank you so much for your kind review. I’m so pleased to hear you had a great experience — I really appreciate you sharing it on Trustpilot, and thank you for supporting my small business.” Thanks Jo x
Joanne is very easy to deal with and…
Joanne is very easy to deal with and nothing is to much trouble.
Will only book with her in future.
January 27, 2026
Reply from Hays Travel - Joanne Neill
Thank you so much for your kind review. I’m so pleased to hear you had a great experience — I really appreciate you sharing it on Trustpilot, and thank you for supporting my small business.” Thanks Jo x
Jo Neill from the Wigan branch is just…
Jo Neill from the Wigan branch is just great. She has fond us the perfect holidays and deals and we continue to use Jo (Hays) to book our holidays
January 27, 2026
Reply from Hays Travel - Joanne Neill
Thank you so much for your kind review. I’m so pleased to hear you had a great experience — I really appreciate you sharing it on Trustpilot, and thank you for supporting my small business.” Thanks Jo x
Always a pleasure to book with Hays…
Always a pleasure to book with Hays especially when Joanne Neil is our agent .. she always goes above and beyond to get exactly what we are looking for 👍
January 18, 2026
Reply from Hays Travel - Joanne Neill
Thank you so much for your kind review. I’m so pleased to hear you had a great experience — I really appreciate you sharing it on Trustpilot, and thank you for supporting my small business.” Thanks Jo x
Joanne Neil
Joanne always goes above and beyond. Very professional and spends time going through everything she is the best this is my second holiday this year booked with her
January 16, 2026
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Brilliant service
Brilliant service, always use Joanne and wouldn’t use anybody else !
January 16, 2026
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Best service
“I couldn’t be happier with the service I received when booking my holiday. The attention to detail, prompt communication, and personalized recommendations made the entire process seamless and stress-free. Highly recommend their expertise and dedication!”
January 9, 2026
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Joanne is amazing!
Joanne always books my holidays, I wouldnt go anywhere else. She even suggested an option to make the holiday cheaper! Amazing as usual!
December 3, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Really helpful and knowledgeable
Really helpful and knowledgeable. Hassle free and efficient.
Would definitely use again in the future & highly recommend.
November 16, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Fab service
Joanne is great at what she does. I have used her services for several trips now and she is always so prompt, professional and conscientious. Always so friendly too 👏
November 24, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Joanne perfect as ever
Joanne perfect as ever
Great suggestions,smooth booking and we'll advised
November 19, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
10 out of 10 service everytime
10 out of 10 service everytime
Joanne helps everytime with getting me a good deal on our holidays, she's lovely efficient and patience of a saint
Haven't booked with anyone since
Perfect service all round
November 8, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
We are repeat customers of joannes
We are repeat customers of joannes. Never fails to get us a holiday that meets our needs. Thankyou
November 16, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Fantastic service
Joanne took care of everything listened to our requirements, offered advice on her own experience and found the perfect holiday for us.
November 6, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Travel Agent Extraordinaire
Jo always manages to make booking our holidays so trouble and stress-free! We just give her the basic information, ie destination, number of travellers, date etc and she does the rest. She will always try to get us the absolute best deals she can and in a very prompt and timely manner. She makes it appear that we are her only clients which, in turn, makes us feel special and looked after. Have recommended her to several other people who I know have had positive experiences through booking with her.
October 25, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Joanne is just ' simply the best "
Joanne is very professional at her job she makes choosing a holiday a delight . She's very helpful & goes out of her way to find the best deals possible, I wouldn't book my holidays with anyone else
October 23, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
Best possible booking experience
From start to finish booking/customer service brilliant sales rep couldn’t do enough for us.Booking as a big family with separate bookings Joanne went out of her way to accommodate everyone and get the best price nothing was to much trouble I will always use Joanne now if possible and recommend her to everyone
October 21, 2025
Reply from Hays Travel - Joanne Neill
Thank you so much for taking the time to write such a lovely review :-)
Many thanks for booking with myself and Hays Travel.
Please do not hesitate to contact myself should you require any further assistance.
Kind regards,
Joanne Neill
HAYS TRAVEL
07919944928
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