A huge thank you to Joanne for helping us book our holiday, couldn't be happier with the service. She found us a fantastic deal and took care of all the details, making the whole experience hassle... See more
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I rang Joanne at Hays Travel about a holiday she was really helpful and found us our holiday which we wanted with better flights and an even better price. I will definitely be ringing her again for an... See more
Seen a holiday advertised on Joanne's page ,gave her a quick call and was booked on within minutes ,totally stress free ,she does absolutely everything ,wouldn't book with anyone else she really is br... See more
Joanne Neill has always been fantastic arranging flights or package holidays, the booking process was quick and very easy. Nothing was too much trouble and she emails reply’s almost at once, Hays Tra... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Joanne Neill, WN5, Wigan, United Kingdom
- 01942 419299
5.0
Excellent
368 reviews
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Jo is a fantastic travel consultant
Jo is a fantastic travel consultant. Always happy to help and we have booked many holidays with her. Lynsey stepped in for this booking as Jo was away and she was just as fabulous! Thankyou for all your help.
July 25, 2026
The personal touch with Joanne was…
The personal touch with Joanne was really great. She listened to what we wanted and came up with a holiday that crossed every box. Absolutely brilliant Joanne. Thank you so much. X
July 17, 2026
Yet another good bargain holiday from…
Yet another good bargain holiday from Hays Travel..booked with joanne Neill.
She always goes that extra mile to get you the best deal..I wouldn't book with anyone else.
June 23, 2026
As always helpful nothing to much…
As always helpful nothing to much brilliant 🤩 thanks Joanna
June 29, 2026
Best holidays, amazing prices!
Contacted Jo Neill @ Hayes Travel as I have done for previous holidays. Jo arranged an amazing multi trip to Thailand for us back in April 26 which turned out to be the best holiday I have ever been on, so good, we are booking again for next year!
Just booked a trip to Turkey for 1st August, 7 nights and got a brilliant price for 5 people, 3 apartments. Highly recommend Jo to arrange your holiday packages, nothing is to much trouble for Jo, she delivers the best deals everytime!
June 26, 2026
Joanne Neill is The Main reason for…
Joanne Neill is The Main reason for booking with Hayes Travel
She always goes Above & Beyond
Super efficient
Honest advise
Prompt replies to any messages
(Even late evening having played netball )
Ensuring we have The Best Holiday Experience
We have been booking through Joanne for many years , never been disappointed
The after care she shown my daughter & family after having missed their flights by 2days was exceptional, find them another holiday
Officially The Best in my eyes
June 13, 2026
Will always go to Joanne first
Will always go to Joanne first as she will always try her very best to ensure you get whatever you want from your holiday. Thanks again
June 16, 2026
Joanne neil is fantastic would not use…
Joanne neil is fantastic would not use anyone else
June 9, 2026
Excellent service Joanne makes booking…
Excellent service Joanne makes booking holidays very easy first class service
June 11, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very helpful and quick response would…
Very helpful and quick response would not go to anyone else to book a holida
June 7, 2026
Reply from Hays Travel - Joanne Neill
Thank you so much for your kind review. I’m so pleased to hear you had a great experience — I really appreciate you sharing it on Trustpilot, and thank you for supporting my small business.” Thanks Jo x
Joanne is amazing at doing her job
Joanne is amazing at doing her job. Gets the perfect holiday and books them with a direct debit. It's just perfect for me
May 20, 2026
Reply from Hays Travel - Joanne Neill
Thank you so much for your kind review. I’m so pleased to hear you had a great experience — I really appreciate you sharing it on Trustpilot, and thank you for supporting my small business.” Thanks Jo x
Jo was so helpful and knowledgeable
Jo was so helpful and knowledgeable. She made the booking process so easy. This isn't the first time we have booked with Jo and will be returning customers. Highly recommended! Thanks Jo!
May 13, 2026
Reply from Hays Travel - Joanne Neill
Thank you so much for your kind review. I’m so pleased to hear you had a great experience — I really appreciate you sharing it on Trustpilot, and thank you for supporting my small business.” Thanks Jo x
Helpful and professional
Response to email enquiry was within minutes . Really efficient, listened to my requests. My contact is Joanne Neill and she’s been very professional and remarkably knowledgeable in helping with my booking
April 28, 2026
Reply from Hays Travel - Joanne Neill
Thank you so much for your kind review. I’m so pleased to hear you had a great experience — I really appreciate you sharing it on Trustpilot, and thank you for supporting my small business.” Thanks Jo x
Joanne is amazing
Joanne is amazing, we have booked with her for a number of years now and we have never been disappointed.
April 21, 2026
Reply from Hays Travel - Joanne Neill
Thank you so much for your kind review. I’m so pleased to hear you had a great experience — I really appreciate you sharing it on Trustpilot, and thank you for supporting my small business.” Thanks Jo x
Joanne made it so easy from start to…
Joanne made it so easy from start to finish and also got us an amazing deal for our holiday. Amazing customer service, so polite and attentive. I will 100% be using Joanne to book our next holiday
April 30, 2026
Reply from Hays Travel - Joanne Neill
Thank you so much for your kind review. I’m so pleased to hear you had a great experience — I really appreciate you sharing it on Trustpilot, and thank you for supporting my small business.” Thanks Jo x
Reply from Hays Travel - Joanne Neill
Thank you so much for your kind review. I’m so pleased to hear you had a great experience — I really appreciate you sharing it on Trustpilot, and thank you for supporting my small business.” Thanks Jo x
Joanne was brilliant as always
April 26, 2026
Reply from Hays Travel - Joanne Neill
Thank you so much for your kind review. I’m so pleased to hear you had a great experience — I really appreciate you sharing it on Trustpilot, and thank you for supporting my small business.” Thanks Jo x
The best
Jo goes above and beyond to ensure she meets any requirements, she is a gem and we know we are in safe hands should any problems crop up whilst away day or night she's always on hand , she's the best.
April 21, 2026
Reply from Hays Travel - Joanne Neill
Thank you so much for your kind review. I’m so pleased to hear you had a great experience — I really appreciate you sharing it on Trustpilot, and thank you for supporting my small business.” Thanks Jo x
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