We were unsure what we were actually looking for. Rowan listened patiently and helped us find our ideal break. Talked us through everything and made sure we were happy at every step. Definitely be bac... See more
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From the initial welcome from the agent, Janice, until I hugged her in thanks at the door, she made a (somewhat) disjointed holiday seamless. Janice showed immense patience with the Tour Operator bec... See more
Company replied
We went into hayes travel Johnstone to book a specific cruise , and Rowan the travel advisor was really helpful with our enquiry, she went above and beyond to ensure we got everything we wanted. I... See more
Company replied
As usual Hazel was very helpful and got us exactly what we were looking for and even found a discounted deal. All the girls are very helpful at the Johnstone branch
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
52 High Street, PA5 8SG, Johnstone, United Kingdom
- 01505887326
4.9
Excellent
788 reviews
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Went out there way to help with city…
Went out there way to help with city break and assistance.x
September 23, 2025
Reply from Hays Travel - Johnstone
Thank you for your lovely comments. I will pass them onto Hazel. Thanks Jillian
desk reception to elderly customers…
desk reception to elderly customers axcellent and booking help first class
September 16, 2025
Reply from Hays Travel - Johnstone
Thank you for your lovely feedback. I will pass this on to Hazel - Rowan
Reply from Hays Travel - Johnstone
Thank you for your feedback, we really appreciate it. I will pass this on to Janice - Abbie
Reply from Hays Travel - Johnstone
Thanks so much for this lovely feedback. I will pass this on to Abbie. Yvonne
Amazing service as always
Amazing service as always from all the staff at Hays Travel Johnstone.
September 4, 2025
Reply from Hays Travel - Johnstone
Thank you for your lovely feedback, i will pass this on to the girls - Rowan
Very good service from Hazel as usual
September 4, 2025
Reply from Hays Travel - Johnstone
Thank you for your lovely feedback, i will pass this on to Hazel - Abbie
Reply from Hays Travel - Johnstone
Thanks for this feedback. I will pass this on to the team. Yvonne
They always make a big effort
They always make a big effort , and cover all aspects of an enquiry.
September 10, 2025
Reply from Hays Travel - Johnstone
Thank you for your feedback, i will pass this on to Hazel and the girls - Abbie
Reply from Hays Travel - Johnstone
Thank you for your lovely feedback, i will pass this on to the girls - Abbie
Great customer service
Hays took all the stress out of our booking, the staff were super helpful and gave us all the options and information that we needed. Can’t wait for the holiday now.
September 7, 2025
Reply from Hays Travel - Johnstone
Thank you so much for your lovely feedback, i will pass this on to Jillian and the girls - Abbie
Holiday booking a pleasure at haysA really good experience efficient…
A really good experience efficient service and very satisfying outcome for me.holiday I wanted.done and dusted
September 6, 2025
Reply from Hays Travel - Johnstone
Thank you for your lovely feedback, I will pass it on to Janice. Thanks Jillian
The staff are knowledgeable and know…
The staff are knowledgeable and know there products
September 5, 2025
Reply from Hays Travel - Johnstone
Thank you for the feedback , I will pass it on to Janice
Yvonne always makes sure we have…
Yvonne always makes sure we have everything we need for our holiday and I can’t praise her high enough. Thank you, again.
August 21, 2025
Reply from Hays Travel - Johnstone
Thank you for your lovely feedback, I will pass this on to Yvonne - Abbie
Ladies are always very helpful always…
Ladies are always very helpful always got a smile looks for the best deals been using johnstone hays travel for years a wouldnt go anywhere else
August 23, 2025
Reply from Hays Travel - Johnstone
Thank you for your lovely feedback. I will pass it on to Abbie. Thanks Jillian
Abbie dealt with our enquiry with no…
Abbie dealt with our enquiry with no issues. Helped me immensely, very professional
August 23, 2025
Reply from Hays Travel - Johnstone
Thank you for your lovely comments, I will pass them on to Abbie. Thanks Jillian
The staff are always friendly and…
The staff are always friendly and helpful in hays travel shop in Johnstone . They will research and ensure that they are helping you find the ideal holiday . I recently had problems with my travel card money and they gave me step to step guidelines and support .
August 15, 2025
Reply from Hays Travel - Johnstone
Thank you for the lovely feedback . Its greatly appreciated I will pass it on to the girls - Hazel
Staff are excellent can't do enough for…
Staff are excellent can't do enough for you..friendly staff always smiling happy to help.
August 22, 2025
Reply from Hays Travel - Johnstone
Thank you for the lovely feedback its greatly appreciated - Hazel
Excellent experience
Yvonne was brilliant and managed to make a booking for exactly what I was looking for!
August 20, 2025
Reply from Hays Travel - Johnstone
Thank you for your lovely feedback, i will pass this on to Yvonne - Abbie
Very helpful and knowledgeable staff.
Very helpful and knowledgeable staff, was very easy booking a weeks holiday.
August 19, 2025
Reply from Hays Travel - Johnstone
Thank you for your feedback. I will pass it on to Yvonne. - Hazel
Excellent branch
The staff in branch are so friendly. I have found them to be very helpful and always go that "extra mile". Can't fault their customer service.
August 12, 2025
Reply from Hays Travel - Johnstone
Thanks for this lovely feedback. I will pass this on to the team. Yvonne
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