We haven't been abroad for a number of years and were a little apprehensive of where to go. Jillian was a great help. She was very knowledgeable and showed us a few opinions. She didn't push us to ma... See more
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Yvonne was absolutely fabulous in searching for the right holiday. She spent a great deal of time with us. Very patient, knowledgeable and courteous. Eventually got holiday booked and everything ex... See more
Company replied
The staff are amazing booked me my chosen holiday and arranged assistance through airport for my husband sorted my insurance all I need is some spending money and we are good to go. Thank you
Company replied
I was very impressed with the service and knowledge of Janice McCallum at High Street Johnstone Branch. Her knowledge of the different cruise lines and ports of call was exceptional to allow me to boo... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
52 High Street, PA5 8SG, Johnstone, United Kingdom
- 01505887326
4.9
Excellent
755 reviews
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Reply from Hays Travel - Johnstone
Thanks so much for this lovely feedback. Yvonne
Yvonne extremely helpful.
July 1, 2026
Reply from Hays Travel - Johnstone
Thank you for your lovely feedback, I will pass it onto Yvonne. Thanks Jillian
Janice found all our needs for holiday
June 23, 2026
Reply from Hays Travel - Johnstone
Hiya,
Thank you so much for your wonderful feedback! We are so pleased we were able to find the perfect holiday for you.
Kind Regards
Jillian - Hays Travel
The staff are first class
The staff are first class, patient took time with us and explained everything, could not fault them.
June 24, 2026
Reply from Hays Travel - Johnstone
Thanks so much for these lovely comments. I will pass this on to the team. Yvonne
Reply from Hays Travel - Johnstone
We appreciate your kind words. We are glad our team provided excellent service.
Reply from Hays Travel - Johnstone
Hi Kathleen, Thank you so much for the lovely feed back, I will pass this on to Hazel.
Excellent service
As always a very pleasant experience with knowledgeable stall and happy customers.
June 16, 2026
Reply from Hays Travel - Johnstone
Thank you for the lovely feedback - it really is appreciated. I will pass this onto Yvonne - Janice
Special Birthday Holiday
We haven't been abroad for a number of years and were a little apprehensive of where to go.
Jillian was a great help. She was very knowledgeable and showed us a few opinions. She didn't push us to make a decision and went into great detail about the resort and and the apartments. We have our own space and can easily walk to the main resort safely. I know its a year away but I'm so looking forward. She also gave us a few flight time opinions so that we could travel at a time that suited us. I wouldn't hesitate to use the Johnstone shop again. Thank you Jillian.
June 16, 2026
Reply from Hays Travel - Johnstone
Hiya,
We are so pleased to hear we could help you feel confident and excited about your upcoming holiday. It's wonderful that we could provide detailed information and options to suit your needs. We look forward to assisting you again! I look forward to hearing all about your holiday :)
Kind Regards
Jillian - Hays Travel
Reply from Hays Travel - Johnstone
Hiya,
We are so pleased to hear you had a positive experience with us. Thank you for your kind words.
Kind Regards
Jillian - Hays Travel
Fantastic service as always
Fantastic service as always .
Expert advice received which ended up with us changing original location to far better location due
June 21, 2026
Reply from Hays Travel - Johnstone
Hiya,
We are so pleased you received expert advice and found a better location! Thank you for your wonderful feedback.
Kind Regards
Jillian - Hays Travel
The staff are amazing booked me my…
The staff are amazing booked me my chosen holiday and arranged assistance through airport for my husband sorted my insurance all I need is some spending money and we are good to go. Thank you
June 21, 2026
Reply from Hays Travel - Johnstone
Hiya,
We are so pleased we could assist with your holiday plans and ensure everything is sorted for you. Thank you for your kind words!
Kind Regards
Jillian - Hays Travel
Always use Hays travel Johnstone the…
Always use Hays travel Johnstone the girls are so helpful and knowledgeable.
Special thanks to Janice who sorted me out with a holiday yesterday ⭐️
June 19, 2026
Reply from Hays Travel - Johnstone
We are so pleased to hear about your excellent experience with our team. Thank you for your kind words and continued loyalty.
Reply from Hays Travel - Johnstone
John,
We are so pleased you found us helpful and friendly. Thank you for your kind words.
Kind Regards
Rowan
Exceptional service and knowledge of Cruises
I was very impressed with the service and knowledge of Janice McCallum at High Street Johnstone Branch. Her knowledge of the different cruise lines and ports of call was exceptional to allow me to book the cruise which suited me best. In addition her knowledge of the ship and guidance for boarding, disembarking and onboard aspects were invaluable.
June 14, 2026
Reply from Hays Travel - Johnstone
Richard Simpson,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague's expertise helped you find the perfect cruise. We hope you have a fantastic trip! - Jillian
Kind Regards
Hays Travel
The staff were very helpful and made…
The staff were very helpful and made everything easy to understand and answered all questions with lots of information.
June 14, 2026
Reply from Hays Travel - Johnstone
We're so glad our team provided helpful information and made everything easy to understand for you. Thank you for your kind words! - Hazel
Kind Regards
Hays Travel
Sorrento 26 hays travel
Janice made it so easy to book out holiday, helped us pick the right hotel in Sorrento, can’t give enough thanks , great service.👏🏻
June 14, 2026
Reply from Hays Travel - Johnstone
We are so happy we could make booking your holiday easy and help you find the perfect hotel. Thank you for your kind words! I will pass them on to Janice
As always the team in Hays Johnstone…
As always the team in Hays Johnstone are friendly, helpful & knowledgeable. Hazel sorted our holiday this time & she was great to deal with.
June 13, 2026
Reply from Hays Travel - Johnstone
Thank you for your wonderful feedback, I will pass it on to Hazel. Thanks Jillian
Janice is so very knowledgeable and…
Janice is so very knowledgeable and makes sure you get the right trip booked
June 11, 2026
Reply from Hays Travel - Johnstone
lesley D,
Thank you for your wonderful 5-star review! We are so pleased to hear this and I will let Janice know - Hazel
Advisor was very helpful and quick at…
Advisor was very helpful and quick at dealing with my query. Haven't used Hays before, but after this I will definitely book with them again
June 10, 2026
Reply from Hays Travel - Johnstone
Thanks so much for this lovely feedback. Yvonne
Girls in the johnstone branch always…
Girls in the johnstone branch always deal with bookings very professional and are always courteous and helpful
June 2, 2026
Reply from Hays Travel - Johnstone
Thanks so much for this feedback. I will pass this on to the team. Yvonne
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