Hays Travel - Johnstone Reviews 720

TrustScore 5 out of 5

4.9

52 High Street, PA5 8SG Johnstone, GB


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Rated 5 out of 5 stars

We use this branch of Hays Travel regularly & have always found the staff to helpful, professional & courteous. Always take time to ensure they provide the correct information the customers needs are... See more

Company replied

Rated 5 out of 5 stars

Staff were very helpful and we managed to book a holiday. first time using Hays in Johnstone and will definitely be using again

Rated 5 out of 5 stars

Jillian was very helpful and friendly, she sorted out our booking, and suggested ideas. We were very impressed by her. I have dealt with Hay's before, and always found them professional and friendly.

Company replied

Rated 5 out of 5 stars

Visited Hays travel in Johnstone Renfrewshire on 14th of April 2026 to book a Xmas holiday, As always the staff,particularly Janice worked very hard to provide me with the most suitable holiday based... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 52 High Street, PA5 8SG, Johnstone, United Kingdom

  • 01505887326

4.9

Excellent

TrustScore 5 out of 5

720 reviews

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Rated 5 out of 5 stars

Satisfied Customer

We use this branch of Hays Travel regularly & have always found the staff to helpful, professional & courteous. Always take time to ensure they provide the correct information the customers needs are fully met.

May 9, 2026
Hays Travel - Johnstone logo

Reply from Hays Travel - Johnstone

Thank you for the lovely feedback. Its very much appreciated - Hazel

Rated 5 out of 5 stars

Staff knowledge

Staff knowledge, friendly service and honesty.

May 7, 2026
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Reply from Hays Travel - Johnstone

Thank you for your lovely feedback. I will pass this on to the girls - Abbie

Rated 5 out of 5 stars

Very fast and efficient staff

Very fast and efficient staff, told them what I was looking for and came up with holidays for me to look at, once I’d decided what I was booking it was all booked in under 15mins, would recommend and I would use them again

May 3, 2026
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Reply from Hays Travel - Johnstone

Thank you for the lovely feedback. I will pass it on to Jillian - Hazel

Rated 5 out of 5 stars

the johnstone shop is great to visit

the johnstone shop is great to visit. the staff are very welcoming and go out of the way to be helpful.

May 5, 2026
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Reply from Hays Travel - Johnstone

Thank you for the lovely feedback. I will pass it on to Jillian and the girls - Hazel

Rated 4 out of 5 stars

Girls are very welcoming and…

Girls are very welcoming and professional. Made me feel at ease that is why I always book with them

April 29, 2026
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Reply from Hays Travel - Johnstone

Thanks so much for this lovely feedback. I will pass this on to the team. Yvonne

Rated 5 out of 5 stars

Jillian was very helpful and friendly

Jillian was very helpful and friendly, she sorted out our booking, and suggested ideas. We were very impressed by her. I have dealt with Hay's before, and always found them professional and friendly.

May 5, 2026
Hays Travel - Johnstone logo

Reply from Hays Travel - Johnstone

Thanks so much for this lovely feedback. I will pass this on to Jillian. Yvonne

Rated 5 out of 5 stars

The staff at Hays travel Johnstone go…

The staff at Hays travel Johnstone go above and beyond to help choose the holiday that suits best, they're always helpfull and willing to go the extra mile.

April 26, 2026
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Reply from Hays Travel - Johnstone

Thank you for your lovely feedback, I will it on to Hazel. Thanks Jillian

Rated 5 out of 5 stars

Amazing service

Amazing service, always book in Hays Travel Johnstone. All the girls are great.

May 1, 2026
Hays Travel - Johnstone logo

Reply from Hays Travel - Johnstone

Thank you for the lovely feedback. I will pass it on to Jillian and the girls - Hazel

Rated 5 out of 5 stars

Great staff

Great staff, clear advice, no hard sell.
A great company to deal with

April 22, 2026
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Reply from Hays Travel - Johnstone

Thank you for your lovely comments, we really appreciate them. Thanks Jillian

Rated 5 out of 5 stars

Jillian from Johnstone was very helpful…

Jillian from Johnstone was very helpful and informative.She went through all the different options,there wasn’t any rush and nothing was too much bother.She was a credit to the company.

April 18, 2026
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Reply from Hays Travel - Johnstone

Thank you so much for this lovely feedback. I will pass this on to Jillian. She certainly is a credit to our team. Yvonne

Rated 5 out of 5 stars

I have used Yvonne at hays for years…

I have used Yvonne at hays for years now and would never book anywhere else. She always finds us great holidays and deals and always happy to help. Looking forward to my next holiday 😊

April 9, 2026
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Reply from Hays Travel - Johnstone

Thank you for your lovely comments, I will pass them on to Yvonne :) Thanks Jillian

Rated 5 out of 5 stars

Hays Travel Johnstone -Exceptional service…

Visited Hays travel in Johnstone Renfrewshire on 14th of April 2026 to book a Xmas holiday, As always the staff,particularly Janice worked very hard to provide me with the most suitable holiday based on value for money and best options for cruise ports,flights and dates. The staff always provide a courteous and professional service which I have no hesitation in recommending. Well done 5 stars.

April 14, 2026
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Reply from Hays Travel - Johnstone

Thank you so much for the lovely feedback - it really is appreciated. I will pass this on to Janice - Yvonne

Rated 5 out of 5 stars

As always Janice is very helpful and…

As always Janice is very helpful and knows what we like.We booked another holiday earlier this year with Gillian and she was also very helpful.I have been going to hays since you took over since it was Thomas cook and I was going to Thomas cook got the last twenty years as the girls know what they are talking about

April 4, 2026
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Reply from Hays Travel - Johnstone

Thank you for the lovely feedback! I will pass this on to Janice - Rowan

Rated 5 out of 5 stars

Fantastic as always

Fantastic as always. We set Yvonne a task of booking us a Canadian adventure and she didn't disappoint. Thank you Yvonne for putting up with us changing our mind a few times and very professionally Yvonne rose to the challenge.

April 8, 2026
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Reply from Hays Travel - Johnstone

Thank you for your lovely feedback. I will pass this on to Yvonne - Abbie

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