Fast,efficient and very knowledgeable,made the booking of my trip very easy and stress free,wouldn’t hesitate to book again in the future
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See what reviewers are saying
We had to sadly change our holiday as it was not as sold to us originally. After speaking with numerous advisors for weeks on end and going round in circles. I spoke with Hayley who was very sy... See more
Kath was amazing! Incredibly helpful with her knowledge of best weather for time of year, to hotels that would suit the needs of my family, theres a 8 year gap between my children. So finding somethi... See more
Kath was so helpful in arranging a multi stop holiday to Thailand, she took on board all our needs and wishes and I think she’s come up with something really special tailored to us. It must have taken... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Kath Mcdonald, SR7, Seaham, United Kingdom
- 0191 5436501
4.9
Excellent
306 reviews
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My bookingholiday was straight forward all…
My booking was straight forward all details sent straight away very helpful
June 12, 2026
Kath was super helpful and patient to…
Kath was super helpful and patient to help us find exactly what we wanted within our budget
June 3, 2026
Kath is a lovely woman and was very…
Kath is a lovely woman and was very helpful with booking our holiday and had lots of patience with me cos we kept changing dates and other people kept dropping out so had to change everything. So thank you kath 5 stars from me.
May 21, 2026
Kath was so helpful in arranging a…
Kath was so helpful in arranging a multi stop holiday to Thailand, she took on board all our needs and wishes and I think she’s come up with something really special tailored to us. It must have taken some working out with multi destinations, flights, hotels and transfers. The knowledge that Kath has with her experience is worth a phone call to her, she isn’t pushy and she will tweak it, always happy to answer questions you may have. I can’t wait for our dream holiday.
May 20, 2026
Great service from Kath
Kath was so friendly and very helpful! Made my cruise booking so easy and simple 😊
May 11, 2026
Kath was excellent when booking my…
Kath was excellent when booking my hotel. She explained everything very clearly regarding my options so I could choose the best place for me
April 3, 2026
Great servie despite the trounles in…
Great servie despite the trounles in Far East Guide very thorough. My only criticism would be that it was too busy , no time to relax or buy souvenires. Comfort breaks were too hectic to even get a coffee. Sites were good Drivers and guides excellent. But would hesitae to go with Titan again just because of the rushed atmosphere. Door to door pickup was the key for me as I hat airports. But other excursions have been more relaxed. This was definately a tour not a holiday 9 out of 10 from me.
Kath McDonald from Hays 11 out of 10
March 27, 2026
Another great experience with Kath she…
Another great experience with Kath she never fails to meet my very specific requirements
March 27, 2026
We had a fantastic experience booking…
We had a fantastic experience booking our holiday. Communication was excellent throughout, with quick responses and helpful updates. She found us a great deal and made the whole process smooth and stress-free. I would definitely recommend her and will be using her again in the future.
March 14, 2026
Kath made the process quick and easy
Kath made the process quick and easy. She communicated immediately and listened to exactly what I wanted and completed everything in a timely manner
March 17, 2026
So easy thanks again to Kath for…
So easy thanks again to Kath for everything she’s amazing
March 11, 2026
Kath was helpful finding us a good deal.
March 4, 2026
Very helpful lovely lady who helped me…
Very helpful lovely lady who helped me a lot
Thank you Kath
February 20, 2026
Wouldn’t go anywhere else then with…
Wouldn’t go anywhere else then with Kath 5* from start to finish on every holiday we’ve booked with her .
February 14, 2026
Amazing service from Kath as always
Amazing service from Kath as always, wouldn’t go anywhere else!
She understands my needs then smashes it out of the park with holiday suggestions I hadn’t even thought of!
February 7, 2026
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