Kathryn Benson is amazing!! Very very fast response and the whole process from the first question to completing the booking was efficient and professional!! Nothing was too much bother, and even after... See more
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Kathryn is so friendly and helpful! We have booked two holidays with her now and I wouldn’t hesitate to use her again. We had quite specific requirements for our first abroad holiday with two youn... See more
We’ve used many different travel agents and online travel services before and they all seem to be head baffling. This is the first time we’ve used Kathryn and honestly was so simple and easy to use an... See more
Kathryn was brilliant, she was so quick getting back to us, even on a Sunday! We had lots of special requirements which meant she had to go the extra mile to ensure those needs were met, but for Kathr... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Kathryn Benson, LS11, Leeds, United Kingdom
- 1138275565
4.8
Excellent
166 reviews
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Excellent service!
Kathryn was really helpful and patient helping us book our holiday with friends to Rhodes. I will definitely use her again to book future trips!
February 3, 2024
Reply from Hays Travel - Kathryn Benson
You are very welcome, thank you for your review. It is very much appreciated
Great communication with Katherine…
Great communication with Katherine would highly recommend x
February 2, 2024
Reply from Hays Travel - Kathryn Benson
Thank you for your review and your recommendation, it's very much appreciated
Kathryn helped us find our family holiday
Kathryn was quick with responses and detailed with anything i asked regarding any additional costs ect. I explained what i wanted and Kathryn was prompt to give updates on price ect.
January 25, 2024
Reply from Hays Travel - Kathryn Benson
Many thanks for leaving me a review, it was a pleasure to have helped you find a great holiday!
Definitely recommend to everyone
I'm so thankfull for booking our holiday with kathryn. She found perfect place for us and also great price! Will definitely booking again👌
November 12, 2023
Reply from Hays Travel - Kathryn Benson
It was my pleasure to find you your perfect holiday. Thanks very much for taking the time to leave me a lovely review
Great customer service 2nd time I e…
Great customer service 2nd time I e booked with kathryn for a cruise. Would definitely use again. Great communication sorts any issues out ASAP.
January 13, 2024
Reply from Hays Travel - Kathryn Benson
You're welcome, thank you for leaving me a review - it is very much appreciated. Thanks also for coming back to me for cruise number 2!
Fast,efficient service.
January 11, 2024
Reply from Hays Travel - Kathryn Benson
Thank you so much, happy holidays!
Brilliant customer service
So helpful in finding us the best holiday for the best price we could afford. Great customer service
Nothing was too much trouble, and Kathryn worked late to help finish our booking
January 11, 2024
Reply from Hays Travel - Kathryn Benson
Thank you so much for leaving me a review, it was my pleasure to get your holiday sorted
Reply from Hays Travel - Kathryn Benson
Thank you for leaving me a review, it is very much appreciated
Straight forward & easy to book
Straight forward & easy to book, very helpful & quick response to questions plus good price & deal for the trip
January 9, 2024
Reply from Hays Travel - Kathryn Benson
You're welcome, thank you for the review!
Kathryn was super helpful and really…
Kathryn was super helpful and really quick to respond, highly recommended
January 8, 2024
Reply from Hays Travel - Kathryn Benson
It was my pleasure, thank you for leaving me a lovely review
Kathryn Benson is the woman to speak to!
Kathryn was so helpful when booking our trip. She knew what she was talking about and put my mind at ease with everything I asked her even before booking! Even said she will talk me through booking transfers (not included) when I’m ready to book those. Can’t wait to take our kids to Disney for Christmas!! 🎅🏻🥰
December 30, 2023
Reply from Hays Travel - Kathryn Benson
It was my pleasure to be able to get your holiday arranged for you, you will have an amazing time !!
Kathryn was very helpful
Kathryn was very helpful, she asked about what holiday we’d like and looked at options with us. We selected a destination she has been too and highly recommended so hopefully it will be fantastic!! Kathryn took time to look at different room options and different durations so we could decide which suited us. She wasn’t pushy and booking was very straightforward, we received the booking reference quickly and have found Kathryn to be very responsive. This will be the second holiday we have booked through Kathryn
December 29, 2023
Friendly and knowledgeable advisor
Friendly and knowledgeable advisor. She was patient, and didn't mind repeating things when I asked the same question multiple times. She offered me different options but didn't pressure me into making any hasty decisions. I am very happy with the service I received.
December 5, 2023
Reply from Hays Travel - Kathryn Benson
Thank you very much for leaving me such a lovely review. It was my absolute pleasure in finding the best holiday for you. You will have the very best time!! Thanks again
Absolute brilliant help and sorted with…
Absolute brilliant help and sorted with payments set up straight away no hassle thankyou Kathryn
December 9, 2023
Reply from Hays Travel - Kathryn Benson
You are very welcome, thank you!
Lady was very patient, calm and good at her job
She went out of her way 2 get the right holiday 4 us . Infact were thinking of booking another holiday with her ,,she gave very good advice which was clear and understanding, we have not been away 4 very long time so needed that bit of help ... lovely girl ..
December 6, 2023
Reply from Hays Travel - Kathryn Benson
Thank you so very much for your kind words, I am here when you are ready to book the next one!
Kathryn gave me a great experience
Kathryn gave me a great experience, she was quick in response to questions. The information was great, all documents arrived to my inbox as promised. This lady works late, which made my experience better as I did this one evening after work.
November 3, 2023
Reply from Hays Travel - Kathryn Benson
Thank you so much for your kind words, I really appreciate it. You know where I am if you need any further help.
Kathryn was great when booking was so…
Kathryn was great when booking was so straight forward no hassle will definitely be booking for future holidays with her
October 28, 2023
Reply from Hays Travel - Kathryn Benson
Thank you for leaving me a lovely review, it was my pleasure to get your holiday confirmed for you. Feel free to contact me again when you're ready to book your next one!
Kathryn was very easy to communicate…
Kathryn was very easy to communicate with and responded very quickly as the price was changing very quickly online.
Everything was booked and
documents sent over within half an hour, such an easy and efficient way to book. Would definitely book again this way.
October 23, 2023
Reply from Hays Travel - Kathryn Benson
Thank you so much for leaving me a review, it is very much appreciated. I hope you all have a wonderful holiday!
Such an easy straightforward booking…
Such an easy straightforward booking with Kathryn! Takes all the stress out of booking holidays. Very happy 😊
October 13, 2023
Reply from Hays Travel - Kathryn Benson
You are very welcome! Thank you so much for leaving me a 5 star review, it is very much appreciated.
Kathryn was so helpful!
Kathryn was helpful and responsive from start to finish. Very quick! She found us a great deal for a trip we'd been thinking about for a while!
September 18, 2023
Reply from Hays Travel - Kathryn Benson
Thank you so much for leaving me a 5 star review, it is very much appreciated. It was my pleasure to get your holiday booked and confirmed for you.
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