Kathryn Benson is amazing!! Very very fast response and the whole process from the first question to completing the booking was efficient and professional!! Nothing was too much bother, and even after... See more
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Kathryn is so friendly and helpful! We have booked two holidays with her now and I wouldn’t hesitate to use her again. We had quite specific requirements for our first abroad holiday with two youn... See more
We’ve used many different travel agents and online travel services before and they all seem to be head baffling. This is the first time we’ve used Kathryn and honestly was so simple and easy to use an... See more
Kathryn was brilliant, she was so quick getting back to us, even on a Sunday! We had lots of special requirements which meant she had to go the extra mile to ensure those needs were met, but for Kathr... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Kathryn Benson, LS11, Leeds, United Kingdom
- 1138275565
4.8
Excellent
166 reviews
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She was friendly and sorted me out with…
She was friendly and sorted me out with in an hour so was very quick
September 17, 2023
Reply from Hays Travel - Kathryn Benson
It was my pleasure to get your trip booked. Thank you for your review!
Fantastic holiday booking experience
Fantastic holiday booking experience, thank you for making the booking process so easy , even when we changed our holiday plans Kathryn was very helpful and found out all the information we needed .
100% recommended we will be using Kathryn again for our future holidays .
August 14, 2023
Unprompted review
Reply from Hays Travel - Kathryn Benson
Thankyou for such a lovely review. It was my pleasure to have been able to find you your holiday. I hope you had a wonderful time!
We are just returned from an amazing…
We are just returned from an amazing holiday and I can’t thank Kathryn enough for making it so easy. It was great having Kathryn at the end of the phone to chat it all through. I felt nervous booking after 3yrs of U.K. breaks, but so glad we went. We had the best time in Crete.
August 7, 2023
Unprompted review
Reply from Hays Travel - Kathryn Benson
Thank you very much. I am so happy you had a wonderful time in Crete. It was my pleasure to have found you a holiday that you and your family loved.
Kathryn was so helpful and played a…
Kathryn was so helpful and played a massive part in our amazing family holiday.
I would recommend her to anyone and will most definitely be using her again.
July 31, 2023
Unprompted review
Reply from Hays Travel - Kathryn Benson
Thank you so much for leaving me such a lovely review. It was my pleasure to assist you in finding your holiday. I look forward to helping you again in the future. Thank you x
Very helpful finding us the right…
Very helpful finding us the right holiday to suit our family and budget
July 21, 2023
Reply from Hays Travel - Kathryn Benson
Thank you for kind words. I really enjoyed finding you the perfect deal for you and your family!
Quick to respond to my phone call
Quick to respond to my phone call, informative and helpful. Thank you
July 2, 2023
Reply from Hays Travel - Kathryn Benson
Thank you so much for taking the time to leave me a review and thanks for the kind words. You know where I am if you need anything. Kathryn
Reply from Hays Travel - Kathryn Benson
Thank you very much for eaving a 5 star review, I really appreciate your kind words
Reply from Hays Travel - Kathryn Benson
Thank you very much, it was a pleasure to arrange your holiday
Kathryn was very helpful
Kathryn was very helpful. She made the process so simple and easy for me. E paling all my options to make sure all was perfect for us before we booked. Great comms and timely responses. Thank you so much!
June 19, 2023
Reply from Hays Travel - Kathryn Benson
Thank you very much for leaving me a lovely review. I really appreciate your kind words.
Kathryn was very patient with my…
Kathryn was very patient with my queries and was very thorough in checking out all the best options for us and considerate of our needs as my mam is 80. Very polite and friendly and knowledgeable about the destination we were looking a to go to.
June 8, 2023
Reply from Hays Travel - Kathryn Benson
Thank you very much for your kind words, it was my pleasure. I hope you both have a fabulous holiday ☺️
Alwafrys on hand and found what we were…
Always on hand and found what we were looking for with our budget
June 5, 2023
Reply from Hays Travel - Kathryn Benson
Thank you so much for your kind words, always a pleasure
Reply from Hays Travel - Kathryn Benson
Thank you very much. It was my pleasure to get your holiday booked
Kathryn was brilliant
Kathryn was brilliant, quickly answered any questions and went through the booking in detail.
May 24, 2023
Reply from Hays Travel - Kathryn Benson
Thank you very much for your kind words, it is very much appreciated. Hope you have a fabulous holiday.
Really helpful and friendly
Really helpful and friendly, personal advice and experience given. Very knowledgeable and a great price, couldn’t have asked for anymore.
May 17, 2023
Reply from Hays Travel - Kathryn Benson
You're very welcome. Thank you very much for leaving me a lovely review!
Reply from Hays Travel - Kathryn Benson
Thank you so much for your kind words. Much appreciated.
Best travel company and staff
Kathryn is amazing at Hays Travel, she has went above and beyond to help us book our perfect family holidays. Recommended to my friends and family too. I will definitely be booking all my holidays through the company for my future bookings.
May 11, 2023
Reply from Hays Travel - Kathryn Benson
What a lovely review, thank you so very much. It is always my pleasure. I look forward to booking your future holidays xx
The quickness at explaining it so…
The quickness at explaining it so clearly and how fast it was booked
May 3, 2023
Reply from Hays Travel - Kathryn Benson
Thank you so much
Great deal and answered messages really…
Great deal and answered messages really promptly. Couldn’t do enough to find me the best deal.
May 3, 2023
Reply from Hays Travel - Kathryn Benson
You are very welcome. Thank you for leaving me a lovely review. I hope you had a fabulous holiday
Kathryn booked me a family holiday…
Kathryn booked me a family holiday without any fuss or stress I didn't even know where we wanted to go so she searched different holidays in different places and sent them over for me to look at
May 5, 2023
Reply from Hays Travel - Kathryn Benson
Always a pleasure. Thank you for your kind words, it is appreciated
Reply from Hays Travel - Kathryn Benson
Thank you so much, it was my pleasure
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