As always, the service was excellent, got exactly what we wanted at a great price and so much easier and quicker than doing it ourselves. Michaela was brilliant, advisors like her are the reason we AL... See more
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We visited the shop in Keighley , WestYorkshire. With an idea of the holiday we had thought of . Michaela was on hand and discussed the possibilities of what we wanted. She really knew her stuff and w... See more
Company replied
We were served by a very experienced member of staff. She was most helpful, friendly and knowledgeable. It was a challenge to get a relatively late booking which incorporated our preferences. We will... See more
Company replied
Elaine was so welcoming , friendly and helpful, ensuring that we could book the holiday we wanted. Hays looked after the booking process, a first rate service! We'll be back.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Airedale Shopping Centre, opposite Argos, BD21 3PF, Keighley, United Kingdom
- 01535 358504
4.9
Excellent
676 reviews
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Reply from Hays Travel - Keighley
Thank you for your review
The staff at Keighley were very…
The staff at Keighley were very friendly and helpful. They explained everything and helped to choose the right holiday for us. They even told us about the best places to eat and drink once we get on the holiday.
Defiantly recommend and use again.
May 28, 2026
Reply from Hays Travel - Keighley
Thank you for your lovely review Louise! :)
Michaela she's absolutely brilliant at…
Michaela she's absolutely brilliant at what she does and very professional always go to hays
May 21, 2026
Reply from Hays Travel - Keighley
Thank you for your lovely review im sure you will have a brilliant holiday Michaela
Reply from Hays Travel - Keighley
Thank you for you lovely review we hope you have a fantastic holiday
We have used hays travel for the last…
We have used hays travel for the last 5years and always been happy with the service.not always getting the price we hoped but always come away satisfied. Thank you
May 17, 2026
Reply from Hays Travel - Keighley
Thank you very much for your review :)
It was a pleasure to deal with hays…
It was a pleasure to deal with hays again wonderful helpful staff as always
May 16, 2026
Reply from Hays Travel - Keighley
Thankyou for your lovely review we hope you have a fantastic holiday
Brilliant staff always find the right…
Brilliant staff always find the right holiday for my family
June 20, 2025
Reply from Hays Travel - Keighley
Thanks a lot for your review Nikie we hope you have a fantastic time :)
We hav booked quite few hols and been…
We hav booked quite few hols and been very happy with the service very helpful
May 9, 2026
Reply from Hays Travel - Keighley
Thank you for your lovely review we hope you have a fantastic holiday
Very friendly and helpful staff team…
Very friendly and helpful staff team took time to find what we wanted had a lot of knowledge of different places.
May 7, 2026
Reply from Hays Travel - Keighley
Thank you for your lovely review we hope you have a fantastic holiday
Call in to book a cruise
Called in to book a cruise, Elaine went above and beyond to ensure I got the cabin I wanted and a good deal, she even went in in her day off to ensure she was there went the booking went live, then telephoned me to let me know .
May 1, 2026
Reply from Hays Travel - Keighley
Thank you for you lovely review , It was my pleasure to book this amazing cruise for you , one to do on my wish list . thank you Elaine :-)
It was a great experience from start to…
It was a great experience from start to finish the agent was friendly and very helpful snd sorted a great deal for us, I can highly recommend
April 29, 2026
Reply from Hays Travel - Keighley
Thank you for your lovely review, we will pass on your kind words to Elaine :D
Very informal helpful and willing to…
Very informal helpful and willing to make sure needs met
February 15, 2026
Reply from Hays Travel - Keighley
Thanks very much for your review :)
Excellent service from Michaela
Excellent service from Michaela. Our holiday involved a change shortly after booking. The amendment was carried out quickly and efficiently which we really appreciated.
April 16, 2026
Reply from Hays Travel - Keighley
Thank you for your review!
Really helpful friendly lady helped me…
Really helpful friendly lady helped me and my daughter to book our first family holiday abroad and we're really happy with the service definitely recommend, answered all of my questions and gave us lots of useful information and tips for travelling too
April 22, 2026
Reply from Hays Travel - Keighley
Thank you very much for your lovely review :)
Hays took the stress off me when booking instore
I was greeted by Chantelle one of Hays Travel advisors as soon as I walked through the shop door. I went in with the knowledge of what I wanted (I'd been looking at many different options online). Chantelle made easy work of the booking process, something that stresses me out... definitely worth going instore for!
April 18, 2026
Reply from Hays Travel - Keighley
Thank you for your lovely review Jane, we hope you have a fantastic time! :D
Reply from Hays Travel - Keighley
Thank you for your review :)
Michaela certainly went the extra mile…
Michaela certainly went the extra mile to make sure we got extra legroom seats for our Costa Rica adventure. Top class service !
April 9, 2026
Reply from Hays Travel - Keighley
Thank you Tom for your lovely review! :)
The staff were so friendly and helpful
April 2, 2026
Reply from Hays Travel - Keighley
Thanks for your review :)
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