The consultant, Kelly Lill from Hays Travel, was knowledgeable, courteous and patient. She responded to my questions promptly and clearly and made the booking process very straightforward. Having done... See more
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See what reviewers are saying
Really great service from Kelly, we had a lot of criteria we needed to meet to be able to take our daughters on their first plane holiday. She's managed to find us something which will suit our 10 ye... See more
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Kelly was fabulous right from the beginning searching to fit our exact criteria for our bird watching/sightseeing holiday to the Algarve. Nothing was too much trouble for her and she informed us of ev... See more
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Kelly is brilliant This is my 3rd time I have used her. I sent her message with my budget few places I'd like to go she has always been quick to respond sending me quotes hotels to look at never f... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Kelly Lill, LN2, Lincoln, United Kingdom
- 1522710883
4.7
Excellent
62 reviews
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Kelly made the booking experience very…
Kelly made the booking experience very easy and stress free
June 14, 2024
Reply from Hays Travel - Kelly Lill
Thanks Liz, glad to have booked your cruise!
Reply from Hays Travel - Kelly Lill
Thanks :)
Quick and responsive
Kelly was quick to respond and book the last room available on the special deal. I’ve used her plenty of times for quotes over the years.
April 2, 2024
Reply from Hays Travel - Kelly Lill
Thanks Stella, so pleased to have got you booked for next October :)
Super travel agent
Kelly listened to exactly what requirements I had for a holiday and provided several, affordable options. Communication was super and payment easy.
January 8, 2024
Reply from Hays Travel - Kelly Lill
Thank you Nina, I hope you have a fab trip to Italy!
Brilliant
Very attentive, and met the criteria perfectly. Also went out the way to respond very quickly.
January 7, 2024
Reply from Hays Travel - Kelly Lill
Thanks Nina, I bet you can't wait to get to Turkey!
Kelly was great at providing me with…
Kelly was great at providing me with all the information I needed when choosing my holiday and very prompt with the change requests with regards to making my up coming trip work well for us. Providing suggests along the way
September 26, 2023
Reply from Hays Travel - Kelly Lill
Thanks Vicky. I'm sure you'll both have an amazing time! :)
Kelly was great and went above and…
Kelly was great and went above and beyond to find us our holiday.
July 24, 2023
Reply from Hays Travel - Kelly Lill
Thanks, it was a pleasure to help :)
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