I won’t go anywhere else to book a holiday. The team are so welcoming and friendly. They sorted everything out for me when I booked my next holiday and talked me through everything. When I needed spec... See more
Company replied
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I entered the Keynsham Branch and was meant by a sea of friendly faces. Jessie was careful to listen to the requirements and went through several options and discussed the destinations, backed up... See more
Company replied
Brilliant as always. Jessie booked our holiday for us and was very friendly and professional. All our details were still in the system which made things easier. We love Hays in Keynsham.
Company replied
Elle was very helpful and polite while booking our holiday. Explained everything we needed to know in every detail making us feel very relaxed and respected. Nothing was to much trouble. Will definite... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
52 High Street, BS31 1DX, Keynsham, United Kingdom
- 01174055609
4.9
Excellent
1K reviews
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Very helpful staff with experience and…
Very helpful staff with experience and Helen and other colleagues went to a lot of trouble to get an extra discount!
February 15, 2026
Reply from Hays Travel - Keynsham
Thank you for your lovely review. Regards, Helen
Very helpful pleasant staff going the extra mile
Very helpful pleasant staff. Matching holiday booking for two parties booked at different times lot of work well done
February 8, 2026
Reply from Hays Travel - Keynsham
Glad we were able to get you booked to travel with your daughter and son in law. Thanks Jayne
Reply from Hays Travel - Keynsham
Thank you for your 5* review. Hope you have a lovely holiday Regards Helen
Reply from Hays Travel - Keynsham
Thank you for your 5* review. I hope you have a great holiday to Isle of Man Regards Helen
The reason we like to go to Hayes
At Hayes we always find all the people there very welcoming. Thanks to Rachael for being friendly and very efficient and made booking our holiday very enjoyable.
February 10, 2026
Reply from Hays Travel - Keynsham
Thank you for your very kind review. It was a pleasure to book your holiday. Best Wishes Rachael.
Regular customers
Regular customers, always treated with respect and care.Excellent customer care, ensuring we have all information we require.
January 27, 2026
Reply from Hays Travel - Keynsham
Thank you for your lovely review. Glad we got you booked! Regards, Jayne
Reply from Hays Travel - Keynsham
Thank you for coming back to me to book your next cruise, Jayne
Excellent service
Excellent service. I can recommend their professional and helpful experience.
February 7, 2026
Reply from Hays Travel - Keynsham
Lovely booking another holiday for you, Thank you for your lovely comment Jayne
Reply from Hays Travel - Keynsham
Thank you for your lovely review. I am sure you will have a lovely time on your holiday! Best Wishes Jessie
Well pleased
I was made to feel wellcomed. I was immediately dealt with in a totally professional manner. I cannot express enough how helpful Jane, and the other Staff are. Thank you for your kindness.
January 31, 2026
Reply from Hays Travel - Keynsham
So glad we got you booked on another tour, you will love China. Many Thanks Jayne
Excellent service
Jayne was brilliant, she took her time finding us exactly what we wanted. We went in with ideas and jayne helped us with some extra choices. Highly recommend this store.
February 7, 2026
Reply from Hays Travel - Keynsham
Ahhh thank you so much for your lovely review, Jayne
Excellent service as always I give the…
Excellent service as always I give the lady who served us whose name is Jane? The score of 10/10 because everything was perfect in our search and booking for our holiday next year
February 6, 2026
Reply from Hays Travel - Keynsham
Thank you so much for booking your next cruise with me, it was a pleasure. Jayne
Helen the sales lady was absolutely…
Helen the sales lady was absolutely brilliant.
She answered all our queries with patience and understanding and went above and beyond to ensure we were getting the correct insurance for our holiday.
February 6, 2026
Reply from Hays Travel - Keynsham
Thank you for your 5* review. I hope you enjoy your break to St Ives Regards Helen
Great service
Great service. Nothing was too much trouble.Our travel advisor was training, she was very good and got us the best deal.
The Hays travel, keynsham is very good, all the advisors are good and very friendly.
January 28, 2026
Reply from Hays Travel - Keynsham
Ms Loughlin,
We appreciate you taking the time to share your experience. We're so glad to hear that Elle provided great service and found you the best deal to New York.
Hays Travel
Reply from Hays Travel - Keynsham
Thank you for your lovely review, it was a pleasure to book your trip. Thanks Jess.
Once again excellent service . . .
Jessie booked both our flights and travel insurance. She was friendly, efficient and professional in her dealing with us. Once again excellent service and would not hesitate to use this independent company again and would certainly recommend to others.
January 23, 2026
Reply from Hays Travel - Keynsham
Thank you for your 5 star review. I am so glad you were happy with the service provided. I am sure you will have a lovely time away! Best Wishes Jessie
thought Ellie was very polite and…
We thought Ellie was very polite and knowledgeable nice lady
January 31, 2026
Reply from Hays Travel - Keynsham
Thank you for your kind review. It was a pleasure to book your trip! Hope to see you again soon. Thank you Ellie.
Reply from Hays Travel - Keynsham
Thank you for your review. We are always happy to help. Thanks Rachael.
Very helpful good guidance knowledge of…
Very helpful good guidance knowledge of what we were looking for . Thanks Helen and staff
January 31, 2026
Reply from Hays Travel - Keynsham
It was a pleasure to book your holiday to Croatia, many Thanks Helen
Reply from Hays Travel - Keynsham
Thank you for your lovely review. Always pleasure to book your holidays. Best Wishes Jayne
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