As usual Kim was excellent this must be our 4th holiday booked via Kim saves not only money but all the leg work highly recommend
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I cannot recommend Kim enough! Absolutely amazing customer service, answered all of my questions and ensured I got the best deal & package possible. Beat other travel agents prices (including love hol... See more
Company replied
Contacted Kim through fb, holiday was booked and paid for within the hour after months of searching for a holiday that wasn't going to break the bank!! Got such an amazing deal - miles below going dir... See more
Company replied
Absolutely fantastic service from Kim. This is the second time we have booked through Kim and once again it was simple and quick service. Good to have the peace of mind when booking, Know... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Kim Swales, LS19, Leeds, United Kingdom
- 01138275741
4.8
Excellent
66 reviews
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Kim was easy to talk to and polite and…
Kim was easy to talk to and polite and helpful with booking my holiday.
October 1, 2024
Reply from Hays Travel - Kim Swales
Thank you for booking with myself have a lovely holiday kim
The easiest holiday booking I have ever made
Kim made the whole process really easy especially when we wanted assistance at the airport and private taxi to the hotel. Kim was always available and answered all our queries quickly. Can highly recommend her.
August 22, 2024
Reply from Hays Travel - Kim Swales
Thank you so much for booking with myself have a amazing holiday kim
Excellent Rep
Hassle free excellent service just told Kim Swales what I was looking for & within 10 minutes she got back to me with better price & booking with her was so easy & fast plus she got me better price then Jet2. Highly recommend Hays Travel & Kim Swales.
September 26, 2024
Reply from Hays Travel - Kim Swales
Thank you for booking with myself have a amzing time kim
Great service again
September 19, 2024
Reply from Hays Travel - Kim Swales
Thank you for booking with myself have a lovely time away kim
Kim the amazing 🤩
Kim was amazing at helping me and so quick to respond and help answer all my questions . Stomach to book and set up etc . With emails and direct debit arrangements . I’ll defo be using Kim every time for our holiday plans .
September 17, 2024
Kim was a fantastic representative very…
Kim was a fantastic representative very knowledgeable
August 22, 2024
Reply from Hays Travel - Kim Swales
Thank you for booking with myself have a amazing time away
2nd time ive booked with kim now and…
2nd time ive booked with kim now and been faultless both times she couldn't do enough for me took away my stress
July 25, 2024
Reply from Hays Travel - Kim Swales
Thank you for booking with myself have a amazing time away
Personalised approach
We already had identified where we wanted to go. Kim was able to run with this and find us a really good deal. Kim kept in touch at every stage to ensure it was what we wanted/needed. Would highly recommend Kim.
July 22, 2024
Reply from Hays Travel - Kim Swales
Thank you for booking with myself im excited to hear all about your holiday kim
Reply from Hays Travel - Kim Swales
Thank you for booking with myself again have a amazing homiday
Reply from Hays Travel - Kim Swales
Thank you for booking your first holiday with me have a amazing time kind regards Kim
Absolutely fantastic!
Absolutely fantastic service from Kim.
This is the second time we have booked through Kim and once again it was simple and quick service.
Good to have the peace of mind when booking, Knowing that your holiday is protected.
Our first holiday was cancelled last year due to the airport being closed Kim done everything possible to get us another holiday booked for the next day.
5 star service. ⭐️
June 24, 2024
Reply from Hays Travel - Kim Swales
Thank you for re booking with myself,it was my pleasure in helping you last year kind regards kim
Kim was so helpful booking my holiday &…
Kim was so helpful booking my holiday & it was all stress free.i’d 100% book with Kim again for my next holiday,
June 14, 2024
Reply from Hays Travel - Kim Swales
Thank you for booking with myself i really appreciate your booking i look forward to helping you again kind regards kim
Contacted and booked within the hour!
Contacted Kim through fb, holiday was booked and paid for within the hour after months of searching for a holiday that wasn't going to break the bank!! Got such an amazing deal - miles below going direct to tour operators. First time using a travel agent and won't be using anyone else!! Thank you!!!!
June 2, 2024
Unprompted review
Reply from Hays Travel - Kim Swales
Thank you for booking with myself im glad i could help save you xtra money kind regards kim
Super service
Great service from Kim, she took the time to find me the right holiday which was not easy. Very knowledgeable too.
February 22, 2024
Kim is absolutely amazing she’s always…
Kim is absolutely amazing she’s always extremely helpful and gets u what you want highly recommend.
May 14, 2024
Kim was excellent done everything for…
Kim was excellent done everything for us , no stress or hassle , she was absolutely brilliant
April 25, 2024
Kim always finds us a great deal
Kim always finds us a great deal. She's quick and efficient and answers all questions right away. Will continue to book with her in the future
April 21, 2024
Independent travel agent
Very friendly but professional, got me the exact deal that I wanted
April 23, 2024
Had a very good experience booking …
Had a very easy and straightforward experience of booking our holiday. Kim was so helpful and sorted the dates & flight times we preferred with ease and helped us with hotel recommendations .
Overall it was a very good experience
April 21, 2024
Kim has been amazing with this booking…
Kim has been amazing with this booking so lovely and helpful cant thank her enough
March 25, 2024
Reply from Hays Travel - Kim Swales
Thank you for booking with myself have a lovely holiday kim
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