As usual Kim was excellent this must be our 4th holiday booked via Kim saves not only money but all the leg work highly recommend
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I cannot recommend Kim enough! Absolutely amazing customer service, answered all of my questions and ensured I got the best deal & package possible. Beat other travel agents prices (including love hol... See more
Company replied
Contacted Kim through fb, holiday was booked and paid for within the hour after months of searching for a holiday that wasn't going to break the bank!! Got such an amazing deal - miles below going dir... See more
Company replied
Absolutely fantastic service from Kim. This is the second time we have booked through Kim and once again it was simple and quick service. Good to have the peace of mind when booking, Know... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Kim Swales, LS19, Leeds, United Kingdom
- 01138275741
4.8
Excellent
66 reviews
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Kim is amazing
Kim is amazing. Very prompt and we had our holiday booked with all of our preferences within half an hour. Great discount and terms for paying, all documentation sent immediately through. Would highly recommend and use again, many thanks Kim :-)
March 27, 2024
Unprompted review
Reply from Hays Travel - Kim Swales
Thank you for the lovely review and booking with myself have a lovely holiday :-)
I cannot recommend Kim enough
I cannot recommend Kim enough! Absolutely amazing customer service, answered all of my questions and ensured I got the best deal & package possible. Beat other travel agents prices (including love holidays) and saved me a lot of money, especially as I am travelling solo. Super friendly lady, responds to messages quickly and the booking process is so stress free! I would give more stars if I could, thank you so much Kim! :) x
March 26, 2024
Unprompted review
Reply from Hays Travel - Kim Swales
Thank you for the lovely review and for booking with myself 5 days instead of 4 and less than others :-)
Very knowledgeable about destination
Very knowledgeable about destination. Answered all my questions .Polite and professional !
Would highly recommend and certainly book with again.
March 17, 2024
Reply from Hays Travel - Kim Swales
Thank you for your booking and review enjoy your holiday kim
Excellent service
Was made to fell nothing was too much trouble.Made it easy to book & Kim is excellent in her job role
March 12, 2024
Reply from Hays Travel - Kim Swales
Thank you for the review im glad that i ws able to make things easy for you kind regards kim
Goes above and beyond
Kim is amazing at finding great deals and saving you extra money. She helps advice and is always around for extra advice. She booked my special assistance this was a massive relief for myself. She has great knowledge of Turkey and other locations. She even helped me find my perfect cruise and a trip to Iceland/ New York for next year. I also like that I can pay monthly for my holidays. I know for sure kim will be around all the time she definitely goes above and beyond for her customers thank you Kim for an amazing service once again.
March 12, 2024
Unprompted review
Reply from Hays Travel - Kim Swales
Thank you for the lovely review i can't wait to see your pictures from iceland and new york kind regards kim
Kim was wonderfully helpful really…
Kim was wonderfully helpful really happy with her service so far
February 28, 2024
Reply from Hays Travel - Kim Swales
Thank you for booking with myself enjoy your holiday :-)
Proactive and sources the best deal
Proactive and sources the best deal, issues caused by the end provider were quickly and effortlessly resolved.
Already booked our next vacation with Kim, and would throughly recommend her
February 22, 2024
Reply from Hays Travel - Kim Swales
Thank you for booing with myself i really appreciate this,im so glad we managed to sort your voyage :-)
Fantastic experience
Fantastic experience, booking was made so easy with Kim who listened to everything we wanted out of our holiday and tailored it perfectly, would definitely use this service on all future bookings
February 14, 2024
Reply from Hays Travel - Kim Swales
Thank you for the lovely review enjoy your amazing holiday kim
Better price than going direct
Better price than going direct. Kim the consultant found exactly the holiday I wanted and all booked quicker than I could have done alone.
February 7, 2024
Reply from Hays Travel - Kim Swales
Thank you for trusting me and letting me book for you. Enjoy your amazing holiday Kim.
Disneyland
Kim was very helpful and got a quote over to me very quickly. The process was brilliant
February 5, 2024
Reply from Hays Travel - Kim Swales
Thank you for the feedback enjoy your holiday.
Book with Kim, she is fab and so friendly
Kim has been great. She worked really hard finding the holiday I wanted. She replied really quick to my many questions. We were sorted and booked in no time! Would definitely recommend.
January 18, 2024
Reply from Hays Travel - Kim Swales
Thank you for booking with myself, I hope you have a lovely time away.
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