Helen was fantastic ! we phoned up as couldn’t get into store but organised our next years Holiday for us with her usual and brilliant efficiency. An absolute credit to your company along with her te... See more
Company replied
Location
Switch location3 Broad Street, The Vancouver Quarter, PE30 1DT King's Lynn, England, GB
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Helen at the King's Lynn Hays Travel branch was absolutely brilliant and booked us the perfect first cruise to the Norwegian Fjords for me and my family. She took care of everything including sorting... See more
Company replied
Have booked several holidays with Hays Travel in kingslynn they always go above and beyond.This next holiday was. no different Emille who sorted our holiday was very professional and knowledgeable a p... See more
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Friendly welcome, from start to finish a very happy experience. Professional with humour. Will certainly be back to book all of our future vacations with Hays. Thank you to Helen for managing to find... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 Broad Street, The Vancouver Quarter, PE30 1DT, King's Lynn, England, United Kingdom
- 01553887545
4.9
Excellent
426 reviews
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Absolutely fantastic customer service
Absolutely fantastic customer service, Dan has been a total professional throughout the whole
Booking procedure
May 17, 2026
Reply from Hays Travel - Kings Lynn
Thank you for your kind words! We are so happy Dan get your whole booking sorted and found everything you was after :)
So grateful to Emilia at Hayes Kings…
This is from Christine Paul’s wife
So grateful to Emilia at Hayes Kings Lynn She is an asset to the Company. So polite, cheerful and very helpful She went out of her way to find a holiday for us. Everyone I spoke to were very helpful Definitely recommend booking through Hayes
May 23, 2026
Reply from Hays Travel - Kings Lynn
Thank you so much Christine, We are so happy we managed to find exactly what you wanted and we hope you and Paul have a lovely time and we can't wait to hear all about it when you get back :)
All the staff are excellent
All the staff are excellent, they go above and beyond, I thank them all so much x
May 21, 2026
Reply from Hays Travel - Kings Lynn
Thank you so much, it is always a pleasure, we look forward to hearing all about your latest trip :)
Reply from Hays Travel - Kings Lynn
Thank you for the kind review, always happy to help.
Tamzin :)
Emilia was extremely helpful
Emilia was extremely helpful, polite and professional. We were given the opportunity to discuss our thoughts and requirements.
Additional helpful information given from the young woman who deals with currency. Contented customers, thank you.
May 13, 2026
Reply from Hays Travel - Kings Lynn
Thank you so much for your lovely review. We are so happy you got everything you was after and found all the information provided very helpful. We hope you have a wonderful time :)
Our tour advisor Dan was very…
Our tour advisor Dan was very informative & attentive to our city break needs. He went over and above to accommodate our hotel, flights and excursion bookings past closing time even though it was a Sunday.
May 10, 2026
Reply from Hays Travel - Kings Lynn
Many thanks for the kind review!
-Dan
A million thank-you's
What can I say other than a huge Thankyou to Helen Cooper! Simply the best service and attention in what would have been a long confusing process if left to my own devices! Helen made the whole process exciting and removed all the stress! Oz here we come :-)
April 17, 2026
Reply from Hays Travel - Kings Lynn
Thank you so much for the lovely review, we are so happy that your booking process was stress free just how we like it for our customers. Hope you have a fantastic time over there! We are all so jealous :)
Just a brilliant travel consultant.
April 22, 2026
Reply from Hays Travel - Kings Lynn
Thank you for your lovely review!
-Dan
Reply from Hays Travel - Kings Lynn
Thank you for your kind review, i am glad we could help!
-Zoe
The wonderful help given to us by the…
The wonderful help given to us by the two people in your shop emilia and the assist manager Dan?
April 13, 2026
Reply from Hays Travel - Kings Lynn
Many thanks for your review, it was a pleasure to be able to book your holiday.
- Dan&Emilia
Canada holiday
Helen was professional and friendly. We have not used a travel agent for many years but this experience was stress free and very easy. This is a holiday of a life time and we wanted everything to be perfect. So far so good
April 18, 2026
Reply from Hays Travel - Kings Lynn
Thank you for your kind words, I am glad we was able to help with your booking.
- Zoe
Waited about 10 mins to be seen
Waited about 10 mins to be seen , then Dan our travel agent very helpful and answered all our questions
April 18, 2026
Reply from Hays Travel - Kings Lynn
Thank you for your lovely review.
- Dan
Very easy process
Very easy process, felt reassured that Dan (kings Lynn) totally understood our requirements. Very polite young man!
April 13, 2026
Reply from Hays Travel - Kings Lynn
Many thanks for your fantastic review!
-Dan
Very helpful with booking are holiday…
Very helpful with booking are holiday very good customer service and gave us best advice
April 12, 2026
Reply from Hays Travel - Kings Lynn
Hi Nathan
Many thanks for your review, it was a pleasure to be able to book your holiday.
Kind regards
Helen
Helpful and friendly staff
We booked a holiday with Helen from hays travel kings Lynn. She was very helpful and answered all of our questions and queries regarding the country and holiday. She gave us great advice on our hotel of choice which put us at ease and also helped book our parking and hotel next to the airport the night before. She was very friendly and made the process smooth.
April 5, 2026
Reply from Hays Travel - Kings Lynn
Hi Katie
Thank you for your kind words, I am glad I was able to help with your booking.
Kind regards
Helen
I was kept informed of progress
I was kept informed of progress. I also requested a particular room I had stayed in before in a hotel. The Rep has endeavoured to secure this. Very friendly and approachable.
April 11, 2026
Reply from Hays Travel - Kings Lynn
Hi Karen, Thank you so much for the lovely review and we are so happy we managed to get everything sorted for you, in the end. We hope you have a fabulous time and we hope to see you again in the future :)
Very helpful & customer friendly
April 10, 2026
Reply from Hays Travel - Kings Lynn
Thank you so much for your kind words :)
An extremely helpful young lady found…
An extremely helpful young lady found us just the right holiday at a good price.Having previously used Hayes travel,this came as no surprise,and is what I described as old school customer service.Thankyou again.
April 10, 2026
Reply from Hays Travel - Kings Lynn
Hi Graham, Thank you for leaving Emilia such an amazing review! We are so happy she provided such a great service and got your exactly what you was looking for. Hope you have a great time and we look forward to seeing you in the future :)
2tels
Very helpful and patient in finding us a holiday. The staff were brilliant, Helen in particular. We would certainly recommend and use Hays Travel again.
April 10, 2026
Reply from Hays Travel - Kings Lynn
Hi Terry, Thank you so much for the lovely review for Helen! She was so happy she got you a great holiday secured, we hope you have a wonderful time and see you again in the future :)
Extremely friendly and helpful.
Extremely friendly and helpful.
Appeared to take an interest and made the experience feel personal.
I would definitely use them again.
April 10, 2026
Reply from Hays Travel - Kings Lynn
Hi Mikaela, we are so happy you got the holiday you was wanting it sounds amazing! We can't wait to see you again for those future bookings :)
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