Hays Travel - Kings Lynn Reviews 

429
TrustScore 5 out of 5

4.9

3 Broad Street, The Vancouver Quarter, PE30 1DT King's Lynn, England, GB


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Rated 5 out of 5 stars

Helen was fantastic ! we phoned up as couldn’t get into store but organised our next years Holiday for us with her usual and brilliant efficiency. An absolute credit to your company along with her te... See more

Company replied

Rated 5 out of 5 stars

Helen at the King's Lynn Hays Travel branch was absolutely brilliant and booked us the perfect first cruise to the Norwegian Fjords for me and my family. She took care of everything including sorting... See more

Company replied

Rated 5 out of 5 stars

Your staf at the kings Lynn branch are just excellent they go above and beyond personally I think they the best in kings Lynn.

Company replied

Rated 5 out of 5 stars

Have booked several holidays with Hays Travel in kingslynn they always go above and beyond.This next holiday was. no different Emille who sorted our holiday was very professional and knowledgeable a p... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 3 Broad Street, The Vancouver Quarter, PE30 1DT, King's Lynn, England, United Kingdom

  • 01553887545

4.9

Excellent

TrustScore 5 out of 5

429 reviews

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4.9

All reviews

(429)

120,653 reviews in the last 12 months

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Rated 5 out of 5 stars

Warm friendly experience

The second we walked through the door Tamzin gave us a warm welcome. She booked our cruise for us with expert knowledge and was most helpful and polite. Thank you.

February 8, 2026
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Reply from Hays Travel - Kings Lynn

Thank you so much for your kind review, was a pleasure to book this for you!
Tamzin :)

Rated 5 out of 5 stars

The agents were friendly and very…

The agents were friendly and very helpful
Our booking was dealt with very professionally and everything went smoothly.
We always use Hayes and will continue to

February 7, 2026
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Reply from Hays Travel - Kings Lynn

We are so happy that you have faith in us and will continue to use us to get them holiday dreams secured. Thank you so much for the lovely review :)

Rated 5 out of 5 stars

Best experience ever

Helen was very helpful indeed .
She looked for all the different sites and found the one that was perfect for our needs

February 5, 2026
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Reply from Hays Travel - Kings Lynn

Thank you so much for booking with us! We are all so happy you managed to find the perfect holiday, enjoy :)

Rated 5 out of 5 stars

No appointment necessary

No appointment necessary, seen promptly and dealt with efficiently.

February 4, 2026
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Reply from Hays Travel - Kings Lynn

We are always happy to see you whenever is convenient for you.

Rated 4 out of 5 stars

Staff were attentive

Staff were attentive, patient and helpful. We didn't have a particular destination in mind, which probably made their job harder.

I think the experience could be improved by keeping the monitors angled (when the agent is looking through options) so that the customer can see.

We ended up spending more than we expected (that always happens) and this was further compounded by the fact that we're now also paying for our adult children!

All in all, very happy with the service we received from Hays. Will use again.

February 7, 2026
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Reply from Hays Travel - Kings Lynn

Thank you for booking with us, We appreciate your positive feedback and glad you are pleased with the service you received from us.

With regards to the screens this is something we will bear in mind for the future.

Many Thanks, Zoe ! :)

Rated 5 out of 5 stars

Dan at the Kings Lynn branch was great…

Dan at the Kings Lynn branch was great in helping us find our holiday destination and supporting in the booking process.

I would not hesitate to recommend to friends and colleagues.

February 1, 2026
Unprompted review
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Reply from Hays Travel - Kings Lynn

Many thanks for the great review!

-Dan

Rated 5 out of 5 stars

A very professional company

No requirement to book an appointment, staff welcoming and extremely helpful and the booking of a cruise was straightforward.
This was my first experience of Hays and I was very impressed and would not hesitate to use again or recommend to others.
Helen was our point of contact and she could not have been more helpful.

February 4, 2026
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Reply from Hays Travel - Kings Lynn

Thank you for your kind words, it was a pleasure to be able secure your cruise.
Kind regards
Helen

Rated 5 out of 5 stars

It is very nice to pop in and sort out…

It is very nice to pop in and sort out a holiday with all of the staff in King's Lynn expressly the branch manager Helen who has helped me loads of times

February 3, 2026
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Reply from Hays Travel - Kings Lynn

We are so glad you managed to sort out everything you was wanting :) We hope you enjoy

Rated 5 out of 5 stars

Just what we wanted.

Because the weather has been so miserable, we decided to have a cruise round the Canaries next winter to avoid the blues next year. We called in to Hay’s King’s Lynn where Zoe was very helpful. We didn’t want anything too expensive and Zoe booked us on to a great cruise at a reasonable price, exactly what we wanted and she made the booking process much easier than me trying to book it on line. Thank you Hays and Zoe

January 30, 2026
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Reply from Hays Travel - Kings Lynn

Thank you so much for the kind review! Was a pleasure to book this holiday for you.

Zoe :)

Rated 5 out of 5 stars

Very good

Very good, lady was really good and helpful

January 29, 2026
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Reply from Hays Travel - Kings Lynn

Thank you so much for the lovely review, we appreciate it it so much :)

Rated 5 out of 5 stars

Dan - Thank you …

Dan was very welcoming and took the time to ask us what we were looking for.
He showed us a good range of suitable holidays within our budget. He also spoke to us about travel insurance and airport parking, which was valuable information. He also said that if we had any questions about our holiday that he’d be happy to help. Overall an excellent and friendly service. It took the stress out of trawling through lots of different options.

January 26, 2026
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Reply from Hays Travel - Kings Lynn

Thank you so much for the lovely review! It was Dan's pleasure to get this all booked for you we hope you have a great time :)

Rated 5 out of 5 stars

Very good

Very good, really helpful and looked at everything we needed

January 15, 2026
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Reply from Hays Travel - Kings Lynn

We are so happy you found exactly what you was after with Tamzin. Thank you so much for booking with us :)

Rated 5 out of 5 stars

Friendly helpful staff .

Friendly helpful staff .
We booked exactly what we wanted 👍

January 21, 2026
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Reply from Hays Travel - Kings Lynn

Thank you for using us again! We are so happy you got exactly what you was looking for. We hope you enjoy it :)

Rated 5 out of 5 stars

Nothing was to much

Nothing was to much, Dan went out of his way to find us our next holiday i would recommend Hays Travel.😀😀

January 17, 2026
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Reply from Hays Travel - Kings Lynn

Thanks so much for the lovely review! We are glad your are always happy with your service from Dan and he was glad you have managed to find a perfect holiday to go on :)

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