Amazing experience in hays travel Kirkby Wasn’t sure what hotel to book the knowledge from Sam helped me so much booking my holiday helped me loads x
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I was extremely happy with Charlotte at the kirkby shop. She was extremely helpful & professional. She spent time & patience getting me the right holiday .I would highly recommend her & this shop to... See more
Company replied
Lucy was lovely, very friendly, informative and knowledgeable about our request. Lucy was great, she explained things in depth, and was more than helpful. Her colleague, was also advisable and infor... See more
Company replied
The young woman who helped me with my booking was very friendly and helpful (can’t recall it now). She helped me look at some different options and answered all my questions. She was very excited when... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
19 St. Chad's Parade, L32 8RD, Kirkby, United Kingdom
- 01514386596
4.9
Excellent
954 reviews
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Sorted quick and easy
March 18, 2026
Reply from Hays Travel - Kirkby
Thanks so much for your feedback :)
Very good the 2 ladies in the Kirkby…
Very good the 2 ladies in the Kirkby branch were excellent
March 2, 2026
Reply from Hays Travel - Kirkby
Hi kevin , It was Great speaking with you earlier & am so glad you were very happy with the service in store we look forward to seeing you in store soon to book your next trips See you soon Francine
Adelaide holiday disrupted by war
My mum was holidaying in Adelaide when the trouble broke out in Iran, unable to get any response from Emirates.
Lucy from Hays travel sorted a return flight within 30 minutes of me calling amidst all the chaos going on it was a fantastic effort. Thank you Lucy & Hays travel
March 11, 2026
Unprompted review
Reply from Hays Travel - Kirkby
Good Afternoon, Thank you so much for your feedback and I am so glad your mum is all sorted :) - Lucy xx
Exceptional service
As normal exceptional service again. Tend to always book with Hays Travel. Explain what I want & the staff sort it without any fuss. Thank you Hays Travel 👏👏
March 2, 2026
Reply from Hays Travel - Kirkby
Thank you so much for your feedback & Thanks for always picking Hays Travel :) xx
We dealt with Samantha from the Kirkby…
We dealt with Samantha from the Kirkby branch at the aintree cruise show and booked a cruise on the apex with the celebrity X Samantha got us a fantastic deal she went above and beyond for what we wanted and the price we wanted to pay
March 9, 2026
Reply from Hays Travel - Kirkby
Thankyou Elaine for your lovely review, I am glad we got you the cruise you was looking for, thanks again for booking with Hays Travel Kirkby
Nikki is so helpful
Nikki is so helpful, organised our cruise, got the accessible cabin that I needed, would highly recommend, go above and beyond to make sure it’s the holiday destination you want, thank you.
March 8, 2026
Reply from Hays Travel - Kirkby
Thank you so much for your feedback, We will share this with Nikki :) Thanks for booking with us xx
Great customer service
March 7, 2026
Reply from Hays Travel - Kirkby
Thanks so much look forward to seeing you again in store thanks fro booking - Francine
Excellent staff very helpful alway…
Excellent staff very helpful alway greet you with a big smile 😀 xx
March 2, 2026
Reply from Hays Travel - Kirkby
Thanks so much Maureen we are so glad we could help you -francine Hays Travel Kirkby
Brilliant.
Every time we visit, every member of staff has been extremely helpful and their advice useful. Thank you all. Truly will not go elsewhere.
March 6, 2026
Reply from Hays Travel - Kirkby
We appreciate you taking the time to leave us such a kind review! We're so happy to hear that our staff has been helpful and their advice useful.
Thanks
Hays Travel Kirkby
Brilliant staff
Very experienced staff with everything going on at the minute helped us out finding an alternative holiday sam was brilliant and got us a great deal can't wait to go
March 4, 2026
Reply from Hays Travel - Kirkby
We appreciate you taking the time to leave your kind feedback. We're so happy to hear that our team was able to find you a great alternative holiday.
Thanks
Hays Travel Kirkby
Reply from Hays Travel - Kirkby
Thank you for your lovely review Lorraine, glad we got you what you wanted and thanks again for booking with hays travel kirkby
Reply from Hays Travel - Kirkby
Thanks so much John we always aim to give the best service thanks Hays Travel Kirkby
Always book with Hayes
Always book with Hayes, Francine is amazing. All the girls ready to help.
March 1, 2026
Reply from Hays Travel - Kirkby
Thanks so much Jean we love booking your holidays & cannot wait to book your next Trip See you soon Francine
Charlott was very good,very helpfull.
February 28, 2026
Reply from Hays Travel - Kirkby
Thank You for your lovely review, I hope you have a lovely holiday! - Charlotte
My go to Travel Agent .
My go to Travel Agent .
I had saw a holiday in Turkey with Tui for October, i called in to check availability, spoke with Francine, who even managed to get a better price for me, all booked with a low deposit and direct debit.
Very easy, no fuss, peace of mind
February 23, 2026
Reply from Hays Travel - Kirkby
So glad to hear that you booked your holiday to Turkey was stress-free and simple with us. We are grateful that you shared your satisfying experience and that you continue to rely on our services.
Thanks
Hays Travel Kirkby
Reply from Hays Travel - Kirkby
Thanks so much for your lovely words we are very Grateful for your booking Hays Travel Kirkby
Reply from Hays Travel - Kirkby
We appreciate your fantastic feedback! We are so glad we could address all your questions effectively.
Thanks
Hays Travel Kirkby
the staff are fantastic
February 21, 2026
Reply from Hays Travel - Kirkby
We appreciate you taking the time to share your positive experience with our staff; thank you so much.
Hays Travel Kirkby
Amazing summer holiday deal
Booked my summer holiday again this year with Hays, Charlotte was amazing as were the other girls yesterday helping me to decide where to go. She went through a multitude of destinations to get me the right holiday for me and my husband, she had so much patience and was only too happy to spend the time with me. Thanks Charlotte and team
February 20, 2026
Reply from Hays Travel - Kirkby
Max Fitz,
We're so happy to hear that you had such a positive experience booking your holiday with us again this year. It's wonderful that our team could help you find the perfect destination. Thank you for your kind words!
kirkby, Hays Travel
The lady who booked our holiday was…
The lady who booked our holiday was very patient and looked around for the best deals for us.
February 20, 2026
Reply from Hays Travel - Kirkby
Barbara Stewart,
We appreciate you sharing your experience. We are so glad we could find the best holiday deals while being patient with your booking!
kirkby, Hays Travel
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