Hays Travel - Kirkham Reviews 

336
TrustScore 5 out of 5

4.9

4 Poulton Street, PR4 2AB Kirkham, GB


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Rated 5 out of 5 stars

I live in Lytham st Anne’s but I travel to Kirkam I seem to get that little bit extra the staff are amazing and very helpful nothing is any trouble to them will always go to hays in kirkam.... See more

Company replied

Rated 5 out of 5 stars

The entire experience was made enjoyable, easy and exciting and it was all because of Kate (Store Manager). Kate is exceptional! Incredibly friendly, offers brilliant advice and makes sens... See more

Company replied

Rated 5 out of 5 stars

Absolutely 1st class service from Claire over the phone & emails, matched our search on Jet2s app & so easy to book over the phone with just a few details to secure the live deal then went to Kirkham... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service! Really knowledgeable and helpful booking my first ever cruise - knowledge re the ship was exceptional and felt completely confident in my choice. Thank you . Wouldn’t tru... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 4 Poulton Street, PR4 2AB, Kirkham, United Kingdom

  • 01772970494

4.9

Excellent

TrustScore 5 out of 5

336 reviews

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4.9

All reviews

(336)

121,704 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful

Helpful, friendly, efficient and prepared to listen.

July 12, 2026
Hays Travel - Kirkham logo

Reply from Hays Travel - Kirkham

Hi Helen, Thank you so much for your wonderful review! We are so pleased to hear that you found our team to be helpful, friendly, and efficient. We truly appreciate your kind words.

Rated 5 out of 5 stars

I live in Lytham st Anne’s but I travel…

I live in Lytham st Anne’s but I travel to Kirkam I seem to get that little bit extra the staff are amazing and very helpful nothing is any trouble to them will always go to hays in kirkam. Kind regards s Williams

July 5, 2026
Hays Travel - Kirkham logo

Reply from Hays Travel - Kirkham

Hi Ste, We are so pleased to hear you have such a positive experience with our team and thank you for your loyal custom! You always make our day in branch :) P.S thanks for the gift :)

Rated 5 out of 5 stars

Sunshine here we come

Very good service from start to finish staff very helpful and knowledgeable we booked a brilliant holiday

May 7, 2026
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Reply from Hays Travel - Kirkham

Hi Bernie, Thank you for your wonderful feedback! We are so pleased to hear that our team was helpful and knowledgeable in booking your brilliant holiday. We hope you have an amazing trip!

Rated 4 out of 5 stars

Very helpful

Very helpful

June 26, 2026
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Reply from Hays Travel - Kirkham

Thank you for your kind review! We're so pleased you found our team helpful.

We really appreciate your feedback and look forward to helping you with your next holiday.

Thanks,
Hays Travel team.

Rated 5 out of 5 stars

Kate is exceptional!

The entire experience was made enjoyable, easy and exciting and it was all because of Kate (Store Manager).

Kate is exceptional! Incredibly friendly, offers brilliant advice and makes sensible and thoughtful suggestions. She clearly knows her stuff too and is well travelled.

The level of detail and information that she provides in my opinion is above and beyond. So much so that we left feeling like there wasn’t a single question that we could think of that we’d potentially missed.

If you’re looking for a seamless, bespoke and personalised holiday booking, with the excitement of booking then you need to go and see Kate. We certainly will not book anywhere else or want to deal with anyone else. Kate will be getting all of our future business.

She is an absolute asset and credit to your company and one to be looked after!

Thanks again Kate. Mike and Emma.

June 24, 2026
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Reply from Hays Travel - Kirkham

Hi Mike and Emma, thank you for your kind words! It was a pleasure to book your holiday again and I am looking forward to welcoming you both into branch in the near future :) Kate

Rated 5 out of 5 stars

Excellent

Josh is a credit to Hays Travel, he took the time to search lots of places for us. He is knowledgable and well traveled himself which helped us choose our destination.
Thank you

June 21, 2026
Hays Travel - Kirkham logo

Reply from Hays Travel - Kirkham

Hi Kirsty, we are so pleased to hear about your positive experience with Josh. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Fabulous customer service and great deal!

I saw a holiday online and went to Hays in Kirkham who not only booked it for me but got a better deal!
I have booked through Hays in Kirkham previously and their excellent customer service guaranteed my return.

June 12, 2026
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Reply from Hays Travel - Kirkham

Hi Helen, Thank you for your wonderful review! We are so pleased we could find you a better deal and that our excellent service guaranteed your return. We look forward to welcoming you back into branch soon :)

Rated 5 out of 5 stars

Mollie was very helpful

Mollie was very helpful, enthusiastic & had a very pleasant manner.
Everything went smoothly & one cruise fully paid up & another reserved.

May 31, 2026
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Reply from Hays Travel - Kirkham

Thank you so much for your lovely review. It was a pleasure assisting you with your cruise bookings. I hope you have an amazing time on both cruises!

Rated 5 out of 5 stars

General enquiry turned into firm booking

We went to enquire about late holiday deals and, with Joshua's patience, listening, knowledge and assistance, we booked one we would not have thought about. We look forward to it.

May 28, 2026
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Reply from Hays Travel - Kirkham

We are so pleased to hear Josh provided excellent assistance. We will pass on your thanks, hope you have a wonderful holiday!

Rated 5 out of 5 stars

Very efficiently done

Very efficiently done. Tickets, passes, insurance, airport transfer all sorted in 45 minutes.

May 17, 2026
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Reply from Hays Travel - Kirkham

We're happy to hear we sorted everything so efficiently for you. Thank you for your kind words!

Rated 5 out of 5 stars

We always use Hays travel and have used…

We always use Hays travel and have used Kirkham to book quite a few holidays
Mia helped us book this time and she was very good and very pleasant and courteous
Thank you Mia

May 21, 2026
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Reply from Hays Travel - Kirkham

Maria, Thank you for your wonderful review! We are so pleased to hear about your positive experience with us. We appreciate your continued loyalty.

Rated 5 out of 5 stars

Mollie was fantastic

Mollie was fantastic, nothing was too much trouble, she explained everything we asked, took time to get us the best price and booked the holiday for us, this was the first time I’ve not booked a holiday myself but we would definitely go back to mollie again ( hope I’ve spelt her name right) big thanks to her and Kate for sorting out currency , see you soon to pay the balance, regards gay & John Beattie

May 16, 2026
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Reply from Hays Travel - Kirkham

Gay and John, We are so pleased to hear that our team provided such excellent service and made your booking experience stress-free. It's wonderful to know that you felt well taken care of. We look forward to assisting you again soon! :)

Rated 5 out of 5 stars

Very knowledgeable and friendly staff

Very knowledgeable and friendly staff.
Will definitely be back to book more

May 10, 2026
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Reply from Hays Travel - Kirkham

We appreciate your kind words! We are so happy to hear you found our team helpful and friendly. We look forward to assisting you again!

Rated 5 out of 5 stars

Great staff

Great staff, always helpful and all the staff are very friendly.

May 9, 2026
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Reply from Hays Travel - Kirkham

Thank so much for your lovely review, It was a pleasure to get everything sorted for you!

Rated 5 out of 5 stars

Always friendly staff who give advice…

Always friendly staff who give advice and suggestions about the trip from the whole team.
My booking taken efficiently and any questions answered.
A bonus being a local office.

May 7, 2026
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Reply from Hays Travel - Kirkham

We appreciate you taking the time to leave us such a wonderful review! We're so glad Mia could provide helpful advice and efficient booking services!

Rated 5 out of 5 stars

First time visit to hays travel

First time visit to hays travel, greeted with smile explained what I wanted and Kate sorted everything out for me.Kate was very helpful, explained everything, very polite I felt very happy I will be definitely be back to Hays Travel a big thank you

May 7, 2026
Hays Travel - Kirkham logo

Reply from Hays Travel - Kirkham

Hi Julie, We appreciate you visiting us for the first time! We're happy to hear that you were greeted with a smile and that we were able to help you. We look forward to seeing you again! :)

Rated 5 out of 5 stars

Great service off Kate

Great service off Kate. Clarified some questions we had.

April 18, 2026
Hays Travel - Kirkham logo

Reply from Hays Travel - Kirkham

We're happy to hear that our service met your needs, and we appreciate you taking the time to leave us this positive feedback.

Kind Regards
Hays Travel Kirkham

Rated 5 out of 5 stars

Hays at Kirkham

Claire is pleasant and efficient and very knowledgeable about our destination (Salou).
She is a credit to you. Nothing was too much trouble

April 14, 2026
Hays Travel - Kirkham logo

Reply from Hays Travel - Kirkham

Thank you for your kind words and lovely review.
We will pass this on to Claire for you
Hays Travel Kirkham

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