Always friendly staff who give advice and suggestions about the trip from the whole team. My booking taken efficiently and any questions answered. A bonus being a local office.
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See what reviewers are saying
First time visit to hays travel, greeted with smile explained what I wanted and Kate sorted everything out for me.Kate was very helpful, explained everything, very polite I felt very happy I will be d... See more
Company replied
Absolutely fantastic service! Really knowledgeable and helpful booking my first ever cruise - knowledge re the ship was exceptional and felt completely confident in my choice. Thank you . Wouldn’t tru... See more
Company replied
Absolutely 1st class service from Claire over the phone & emails, matched our search on Jet2s app & so easy to book over the phone with just a few details to secure the live deal then went to Kirkham... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4 Poulton Street, PR4 2AB, Kirkham, United Kingdom
- 01772970494
4.9
Excellent
323 reviews
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Fantastic service found us a lovely…
Fantastic service found us a lovely holiday due to go 3rd thankyou to mollie u was fab
May 19, 2026
Reply from Hays Travel - Kirkham
Thanks for your review, hope you have a lovely time and thanks again for booking!
Mollie was fantastic
Mollie was fantastic, nothing was too much trouble, she explained everything we asked, took time to get us the best price and booked the holiday for us, this was the first time I’ve not booked a holiday myself but we would definitely go back to mollie again ( hope I’ve spelt her name right) big thanks to her and Kate for sorting out currency , see you soon to pay the balance, regards gay & John Beattie
May 16, 2026
Reply from Hays Travel - Kirkham
Gay and John, We are so pleased to hear that our team provided such excellent service and made your booking experience stress-free. It's wonderful to know that you felt well taken care of. We look forward to assisting you again soon! :)
Very knowledgeable and friendly staff
Very knowledgeable and friendly staff.
Will definitely be back to book more
May 10, 2026
Reply from Hays Travel - Kirkham
We appreciate your kind words! We are so happy to hear you found our team helpful and friendly. We look forward to assisting you again!
Reply from Hays Travel - Kirkham
Thank so much for your lovely review, It was a pleasure to get everything sorted for you!
Always friendly staff who give advice…
Always friendly staff who give advice and suggestions about the trip from the whole team.
My booking taken efficiently and any questions answered.
A bonus being a local office.
May 7, 2026
Reply from Hays Travel - Kirkham
We appreciate you taking the time to leave us such a wonderful review! We're so glad Mia could provide helpful advice and efficient booking services!
First time visit to hays travel
First time visit to hays travel, greeted with smile explained what I wanted and Kate sorted everything out for me.Kate was very helpful, explained everything, very polite I felt very happy I will be definitely be back to Hays Travel a big thank you
May 7, 2026
Reply from Hays Travel - Kirkham
Hi Julie, We appreciate you visiting us for the first time! We're happy to hear that you were greeted with a smile and that we were able to help you. We look forward to seeing you again! :)
Reply from Hays Travel - Kirkham
We're happy to hear that our service met your needs, and we appreciate you taking the time to leave us this positive feedback.
Kind Regards
Hays Travel Kirkham
Hays at Kirkham
Claire is pleasant and efficient and very knowledgeable about our destination (Salou).
She is a credit to you. Nothing was too much trouble
April 14, 2026
Reply from Hays Travel - Kirkham
Thank you for your kind words and lovely review.
We will pass this on to Claire for you
Hays Travel Kirkham
Great friendly staff thank you Lilly…
Great friendly staff thank you Lilly for your patience and kindness finding us a lovely holiday.
April 11, 2026
Reply from Hays Travel - Kirkham
We are so happy to hear that our team was patient and kind while finding you a lovely holiday. Thank you for your wonderful feedback!
Mia was welcoming
Mia was welcoming, friendly, confident and knowledgeable. We knew we wanted to go to Portugal but Mia helped us locate the perfect hotel that covered all our requirements. Thank you Mia.
April 11, 2026
Reply from Hays Travel - Kirkham
We appreciate your kind words.
We're happy to hear that Mia helped you locate the perfect hotel in Portugal, covering all your requirements.
Thank you!
Kind regards
Mia, Hays Travel.
Excellent service
April 8, 2026
Reply from Hays Travel - Kirkham
So happy we could provide excellent service to you. We look forward to welcoming you back soon!
Thank you.
Hays Travel, Kirkham
Reply from Hays Travel - Kirkham
Peter,
We appreciate you sharing your experience with us; we are so glad that you found our service professional, quick, and easy.
Kind regards
Claire
We went in with a list of what we…
We went in with a list of what we wanted and what we didn't want..Katie was amazing
March 29, 2026
Reply from Hays Travel - Kirkham
We're glad you had such a positive experience and that our team met your needs so well. Thank you for your wonderful feedback!
Reply from Hays Travel - Kirkham
We appreciate your kind words and we are so happy to hear that you were pleased with the service provided by our helpful staff.
Many thanks
Mia
Hays Travel Kirkham
Thanks to Hays Kirkham staff
It is always a pleasure to book holidays with Hays Kirkham. The staff are friendly and knowledgeable and Kate was especially helpful in dealing with our bookings on Saturday. We always recommend Hays Kirkham to any of our neighbours who are thinking of booking independently.
March 21, 2026
Reply from Hays Travel - Kirkham
We appreciate your kind words regarding our team's service. We're happy to hear that your experience at our branch was so positive, and that our team was so helpful. Thank you for recommending us and thank you for coming back to us to book your holidays! :)
Very helpful and plenty of knowledge
Very helpful and plenty of knowledge, very pleased with the help
March 13, 2026
Reply from Hays Travel - Kirkham
Hi Leon
We appreciate your positive feedback and we're so happy to hear that our assistance was helpful and informative for you!
Kind regards
Claire
Kate Very knowledgeable and the whole…
Kate Very knowledgeable and the whole booking experience was first class
March 20, 2026
Reply from Hays Travel - Kirkham
We appreciate you booking with us and are so glad the booking experience was first class.
Reply from Hays Travel - Kirkham
We're glad she was helpful! Thank you for letting us know about your positive experience.
Thanks Claire.
All the staff I have spoken to have been lovely but Claire has been amazing. I had made a booking error that could easily have resulted in a cancelled trip but she cheerfully stepped in and sorted it out. Top girl! Thankyou so much.
March 12, 2026
Unprompted review
Reply from Hays Travel - Kirkham
Thank you for your kind words Wendy,
I'm so pleased I got everything sorted and you can now look forward to your holiday
Looking forward to helping you with your next escape or query
Claire
Excellent service
February 18, 2026
Reply from Hays Travel - Kirkham
Thank you for your review, we're really pleased you found our service to be excellent
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