The Store manageress Katie is so knowledgeable about her job. We have booked many a holiday with her & it's always been a first class service, I wouldn't book anywhere else. Yours sincerely Mr Paul... See more
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Joshua was so knowledgeable from start to finish. We definitely didn’t make things easy for him with all of our requests, but he took the time to understand exactly what we were looking for and fo... See more
Company replied
Hays at Kirkham in Lancashire are always super-helpful and you always feel that you are getting a great deal from them. Very friendly too!
Company replied
Absolutely 1st class service from Claire over the phone & emails, matched our search on Jet2s app & so easy to book over the phone with just a few details to secure the live deal then went to Kirkham... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4 Poulton Street, PR4 2AB, Kirkham, United Kingdom
- 01772970494
4.9
Excellent
346 reviews
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Claire was Nice and friendly with a…
Claire was Nice and friendly with a professional Attitude. great to deal with
January 6, 2026
Reply from Hays Travel - Kirkham
We appreciate you taking the time to share your positive experience. We are so glad that you found our team member nice, friendly, and professional.
Hays Travel
I thought my experience at Hays Travel…
I thought my experience at Hays Travel was really great,Molie who looked after me was really great, always go to Hays Travel every year to book my holiday
December 31, 2025
Reply from Hays Travel - Kirkham
Thank you so much for your kind words! It was an absolute pleasure looking after you and helping with your holiday plans. I really appreciate your continued support and loyalty to Hays Travel, and I look forward to helping you book your next holiday again very soon!
Claire in the kirkham branch was an…
Claire in the kirkham branch was an absolute pleasure to deal with. Nothing was too much trouble and she went the extra mile for us . Looking forward to the amazing holiday she put together for my wife and me
January 6, 2026
Reply from Hays Travel - Kirkham
Thank you for your kind words Mick, I really enjoyed putting together the holiday and creating the options for you both.
Thank you for your review I'm looking forward to helping you plan your next amazing holiday
Claire
Really helpful staff, who were happy to research holiday options for us
The staff in Kirkham were great. Kate was really helpful in researching our potential holidays and finding the best deal for us
January 6, 2026
Reply from Hays Travel - Kirkham
We appreciate you taking the time to leave us such a wonderful review! We are so glad that our team was helpful in researching your holiday and finding the best deal. We will be sure to pass on your thanks to Kate and we look forward to helping you again in the future!
i went in for the first time to book a…
i went in for the first time to book a flight with jet2 and realised that this could not be done cheaply. jet2 were offering 20per cent off . Iwould go back if i wanted to book a holiday but not flights.
January 4, 2026
Reply from Hays Travel - Kirkham
Thank you for your review, I am sorry we couldn't match Jet2 flight only pricing we are looking forward to helping you with your next holiday
Friendly Team
The friendliness and efficiency of all the staff especially Kate, she is dedicated to finding exactly what you want and to try to keep within your budget
January 9, 2026
Reply from Hays Travel - Kirkham
We appreciate your kind words and are so happy to hear about the great service you received. We're glad we could find the perfect holiday for you!
Booking is so much easier with the help of a human
I knew exactly where I wanted to travel to, when and what seat I wanted on the plane. I could have booked online but prefer to go into a shop. My reasons are, the pleasant polite staff and environment and I am not a fan of doing anything myself that would mean that someone would potentially loose their job. Claire had never visited my holiday destination but was extremely helpful and made my visit painless.
December 31, 2025
Reply from Hays Travel - Kirkham
Thank you Judi for your kind words, we're looking forward to helping next time you want to book.
Great service helpful staff
December 31, 2025
Reply from Hays Travel - Kirkham
We appreciate your positive feedback regarding our helpful staff and the great service you experienced!
The staff were knowledgeable and really…
The staff were knowledgeable and really helpful.
January 6, 2026
Reply from Hays Travel - Kirkham
We appreciate you sharing your experience with us. We are so glad to hear our staff was helpful and knowledgeable for you.
Hays . Kirkham branch.
I went into Hays, Kirkham yesterday and booked for a Four Night break in Benidorm. I was served By Kate, the manager of the branch. She was friendly, respectful and very knowledgeable about the places I wanted to stay. Highly professional and had me all booked up within 20 mins. I would definitely go to Hays again for future breaks and holidays.
January 5, 2026
Reply from Hays Travel - Kirkham
We appreciate you taking the time to share your experience. We're happy to hear that your booking experience was so positive and efficient. We look forward to helping you with your future travel plans!
Always great service and value
Always great service and value, feel in safe hands courtesy of the experienced and friendly staff.
December 19, 2025
Reply from Hays Travel - Kirkham
We appreciate your continued trust in our team. We're happy to hear that you consistently receive great service. Thank you for taking the time to leave such a lovely review :)
A very happy customer 😀
Lovely member of staff helped us find our perfect holiday very professional
December 24, 2025
Reply from Hays Travel - Kirkham
Hi Julie, we are happy to hear that Kate provided professional service and helped you find your perfect holiday. Thank you for the lovely review! :)
Excellent personal service
Excellent personal service, getting the right City break with all criteria met.
December 12, 2025
Reply from Hays Travel - Kirkham
We are delighted we could provide such a personalized service and find the perfect city break meeting all your needs. Merry Christmas from us all at Hays Travel Kirkham :)
Friendly professional staff members who…
Friendly professional staff members who go above and beyond selling holidays. They are available for help right up to your holiday
November 13, 2025
Reply from Hays Travel - Kirkham
Thank you so much for your lovely review! We’re delighted to hear that our team made such a positive impression and were able to support you throughout the entire booking process. Going above and beyond for our customers is something we take great pride in, so it’s wonderful to know it made a difference.
Reply from Hays Travel - Kirkham
Thank you for your feedback! We’re delighted you found our service excellent
An easy experience to book our first…
An easy experience to book our first family holiday abroad in a while. Daniel was very patient and really helpful. Thank you!
November 9, 2025
Reply from Hays Travel - Kirkham
Hi Jessica, We are delighted to hear your feedback and hope you all have an amazing holiday! We hope to welcome you in branch again soon!
Reply from Hays Travel - Kirkham
Hi Vicki, Thankyou for your lovely feedback so glad we could help you find what you were looking for! We look forward to welcome you into the branch in the near future!
Very pleasant and helpful.
November 8, 2025
Reply from Hays Travel - Kirkham
Thank you for your lovely feedback Rosemary! We look forward to seeing you again in branch soon :)
Great experience making a group booking…
Great experience making a group booking today. Very informative and helpful.
November 2, 2025
Reply from Hays Travel - Kirkham
Hi Sarah, thank you for your lovely feedback :) We look forward to welcoming you in branch in the near future!
Reply from Hays Travel - Kirkham
Hi Ray, thank you for your lovely review! We look forward to welcoming you into branch in the near future :)
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