I always use Kirsty when booking my family holidays, she provides such a great service, always very friendly and helpful ( never pushy) always gets back very prompt with the price and flight/hotel inf... See more
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See what reviewers are saying
Kirsty has made booking my perfect holiday a breeze! I had so many requests and questions and nothing was an issue
Company replied
Kirsty is amazing, we gave her a brief of what we wanted and she came up trumps , super efficient at what she does , highly recommend
Company replied
Kirsty was amazing, very polite, helpful and an extremely quick turnaround. We spoke to Kirsty and gave her the details of a holiday we had seen online, she came straight back with a much cheaper pric... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Kirsty Newton, DL16, Durham, United Kingdom
- 01388319040
4.9
Excellent
109 reviews
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Great help.
From enquiring to booking very fast and efficient catering to exactly what I requested.
Will look to use Kirsty for future bookings being a family of 5 it's not as straight forward to manage the cruise websites as they only quote for 4 people.
March 1, 2026
Reply from Hays Travel - Kirsty Newton
Thank you so much Chelsea. Pleased we got it sorted and secured your cabin! So excited for you all!
Amazing always does a great job x
February 21, 2026
Reply from Hays Travel - Kirsty Newton
Thank you Vicky! Lots to look forward to for you all Xx
Kirsty is amazing!
Kirsty is amazing!
She is so knowledgable about everything holiday related and very easy to chat to.
She is responsive and doesn’t mess around, she delivers what you ask for at a great price.
I would highly recommend Kirsty as I have done with family and friends over the years!
January 18, 2026
Reply from Hays Travel - Kirsty Newton
Thank you Steve for your continued custom, and recommendations!
Reply from Hays Travel - Kirsty Newton
Thank you Gabriel! Such an exciting trip for you!
Kirsty was highly recommended to me by…
Kirsty was highly recommended to me by a friend, and did not disappoint.
Kirsty listened to what type of holiday I was looking for and delivered. I would highly recommend going to Kirsty and will definitely going back for our next one. Thank you so much.
January 4, 2026
Reply from Hays Travel - Kirsty Newton
Thank you so much Gemma! Hope you all have the best time 🙂
Excellent smooth service
Excellent smooth service from Kirsty, even when she was away herself! Would fully recommend!!
November 28, 2025
Reply from Hays Travel - Kirsty Newton
Thanks Arron, looking forward to hearing all about it!
Excellent service from Kirsty again
Excellent service from Kirsty again. She always goes the extra mile to find the perfect break at the best price.
November 8, 2025
Reply from Hays Travel - Kirsty Newton
Thank you so much Annette! Exciting times for you all x
Very easy Kirsty was amazing answering…
Very easy Kirsty was amazing answering my questions
November 3, 2025
Reply from Hays Travel - Kirsty Newton
Aw thank you Lisa, thanks for booking with me. Have a great weekend!
Being very responsive and helpful
October 30, 2025
Reply from Hays Travel - Kirsty Newton
Thank you for a lovely review. I hope you all have a lovely family holiday!
Helpful
Kirsty was understanding and made booking my first family holiday easy and stress free
October 21, 2025
Reply from Hays Travel - Kirsty Newton
Thanks for booking. You will all love it! X
Booking our first cruise
Kirsty has been absolutely brilliant especially with all our queries & questions
Caribbean here we come thanks to Kirsty 🥰
October 25, 2025
Reply from Hays Travel - Kirsty Newton
Thank you Sue, I know you are going to love it!
Kirsty newton was fab i literally done…
Kirsty newton was fab i literally done nothing she done it all for me x
October 19, 2025
Reply from Hays Travel - Kirsty Newton
Thank you so much Charlotte for your lovely review! Can't wait to hear about your holiday!
Great service kept informed very…
Great service kept informed very knowledgeable and met our need's
October 6, 2025
Reply from Hays Travel - Kirsty Newton
Thank you for taking the time to leave me a lovely review Krystian, and for booking with me!
Kirsty was absolutely spot on
Kirsty was absolutely spot on.
Being very fussy when booking holidays Kirsty helped massively and made it so easy.
Thanks again
September 3, 2025
Reply from Hays Travel - Kirsty Newton
Thank you Dale, can't wait to see all of your holiday pictures!
Reply from Hays Travel - Kirsty Newton
Thank you, hope the 3 of you have a lovely holiday! 😊
Kirsty has been exceptional …
Kirsty has been exceptional Very proffesional and thorough . Making sure at every step we are informed and comfortable with the booking and travel arrangements
June 30, 2025
Reply from Hays Travel - Kirsty Newton
Thank you so much for booking your next holiday Maggie, pleased you had a lovely time in Tenerife recently 🙂
Kirsty is amazing at her job!
Kirsty sorted our holiday quickly and efficiently and got us a hotel we couldn’t find with any other travel agent, she went above and beyond to make sure everything was perfect
June 15, 2025
Reply from Hays Travel - Kirsty Newton
Thank you Claire, can't wait to see your lovely family holiday pictures!
Kirsty sorted our holiday quickly and…
Kirsty sorted our holiday quickly and at a brilliant price. Brilliant service, thank you
June 2, 2025
Reply from Hays Travel - Kirsty Newton
Thank you so much for booking with me again!
Kirsty was fab
Kirsty was fab, she got us lots of different hotels and prices for us to choose from, i highly reccomend kirsty she is very polite and helpful.
March 22, 2025
Reply from Hays Travel - Kirsty Newton
Thank you Bev, can't wait to see your sunny pictures!! X
Great experience
Really easy process Kirsty was really helpful and friendly and got me a great deal beating the jet 2 price by a considerable amount
February 26, 2025
Reply from Hays Travel - Kirsty Newton
Thanks Susan, can't wait to see a lovely sunny picture!
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