I always use Kirsty when booking my family holidays, she provides such a great service, always very friendly and helpful ( never pushy) always gets back very prompt with the price and flight/hotel inf... See more
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Kirsty has made booking my perfect holiday a breeze! I had so many requests and questions and nothing was an issue
Company replied
Kirsty is amazing, we gave her a brief of what we wanted and she came up trumps , super efficient at what she does , highly recommend
Company replied
Kirsty was amazing, very polite, helpful and an extremely quick turnaround. We spoke to Kirsty and gave her the details of a holiday we had seen online, she came straight back with a much cheaper pric... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Kirsty Newton, DL16, Durham, United Kingdom
- 01388319040
4.9
Excellent
109 reviews
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As always Kirsty managed to sort our…
As always Kirsty managed to sort our booking quickly and efficiently. She's now our go to girl with everything from day trips to holidays abroad. Excellent service and attention.... infact she's an absolute star ⭐.
January 30, 2025
Reply from Hays Travel - Kirsty Newton
Thank you so much, looking forward to hearing all about your ladies day out!
Quick and Easy
Booking was made quick and easy. Kirsty explained everything well and is happy to sort out extras out when they are available to book. This making it stress free for me to do and everything will be sorted ready for the holiday. Would highly recommend booking through Kirsty! Thanks again!
January 12, 2025
Reply from Hays Travel - Kirsty Newton
Thank you Sarah! Hope you both have a fantastic time! Thanks for booking.
Definitely recommend kirsty Newton
Really appreciated kirsty time in answering lots of questions even before booking. Very informative and nice to have someone who had had personal experience. Booking was easy and I would definitely recommend using travel agent and kirsty especially as a first time cruiser she put my mind at ease
January 14, 2025
Reply from Hays Travel - Kirsty Newton
Thank you for your lovely review. I am excited for you, you guys are going to have a great time!
Kirsty was efficient and quick with…
Kirsty was efficient and quick with some lovely holidays
December 30, 2024
Reply from Hays Travel - Kirsty Newton
Thank you so much Pat. Pleased I managed to find you a lovely break!
Excellent
Kirsty replied promptly, found exactly what we were looking for and at a better price. Excellent. Thank you
November 30, 2024
Reply from Hays Travel - Kirsty Newton
Thank you for booking with me Laura, hope you have an amazing time!
Kirsty was always on hand when I needed…
Kirsty was always on hand when I needed her 5 ☆ even booked our next one xx
October 5, 2024
Reply from Hays Travel - Kirsty Newton
Thank you so much! Loved seeing your holiday pictures.... it looked amazing!
Absolutely Fantastic
I have been looking to book a specific holiday for some time now and as I searched the pricing fluctuated massively and it seemed quite complicated. After a couple of messages to Kirsty I had the holiday sorted, the hotel I had been looking for and at a much lower price too! This was so quick and easy, Kirsty was great!
October 1, 2024
Reply from Hays Travel - Kirsty Newton
Thanks Shelby, hope you have a really lovely time!
Kirsty was really helpful
Kirsty was really helpful, knowledgeable and nothing was as issue for her. Even when I got the date wrong of the booking she was reassuring and helped. Thank you Kirsty.
October 3, 2024
Reply from Hays Travel - Kirsty Newton
Ah thank you Kaye, can't wait to hear about your holiday!
Was so easy booking with Kirsty
Was so easy booking with Kirsty, great communication and helped me with any queries will definitely be booking again!
September 8, 2024
Reply from Hays Travel - Kirsty Newton
Thank you Kelsey. That's lovely to hear. What a lovely trip you've got to look forward to for your birthday!!
Reply from Hays Travel - Kirsty Newton
Thank you Michelle, hope you both have a fab holiday!
From exploring different holidays
From exploring different holidays, to booking, then sorting flight information, seating. Our experience with Kirsty was outstanding. Reminding us that check in had opened online and finally sending messages once we had arrived to check everything went smoothly. Nothing was ever a bother and she was also very quick to respond to questions.
We will certainly be using Kirsty for further holidays 😀 Thank you!
July 30, 2024
Unprompted review
Reply from Hays Travel - Kirsty Newton
Thank you for a lovely review and for updating me with gorgeous pictures throughout your holiday!
Having been recommended by a friend I…
Having been recommended by a friend I found Kirsty more than helpful in booking our holiday she sounded that she wanted to help me with my booking I will keep her in mind for the future.
July 18, 2024
Reply from Hays Travel - Kirsty Newton
Thank you for a lovely review Kevin, I hope you have a lovely holiday and please do get back in touch. I'd be more than happy to help!
Kirsty was really helpful- giving me…
Kirsty was really helpful- giving me options of where we could travel for a special occasion
Getting us the best price and with our preference for seating etc on the plane
July 1, 2024
Reply from Hays Travel - Kirsty Newton
Ah thank you Emma, so pleased we managed to find you a lovely holiday!
Very helpful and friendly
Very helpful and friendly. Quick response to my initial request for a quote. Easy to book. Would definitely recommend and book with Kirsty again. Great service
June 7, 2024
Reply from Hays Travel - Kirsty Newton
Thank you Kaley, can't wait to hear about the cruise! 😊
Kirsty has gone beyond being helpful.
Kirsty has gone beyond being helpful.
She is very patient and understanding.
She answers your questions in a very short space of time.
Nothing seems to be a bother .
Thank you for your time Kirsty.
June 2, 2024
Reply from Hays Travel - Kirsty Newton
Thank you so much Julie, not long to wait until your in the sunshine! Thanks for booking with me.
Lovely girl polite friendly and most …
Lovely girl polite friendly and most helpful thankyou.
May 30, 2024
Reply from Hays Travel - Kirsty Newton
Thank you Aly! Can't wait to hear about both holidays 😊
Nice and easy booking
Nice and easy booking. Kirsty was quick at replying and made sure all my boxes were ticked.
May 17, 2024
Reply from Hays Travel - Kirsty Newton
Thank you so much Sian!
Kirsty was really helpful and found us…
Kirsty was really helpful and found us a affordable holiday within half a day. Would highly recommend her and we will definitely use her again
April 29, 2024
Reply from Hays Travel - Kirsty Newton
Thank you Nicola, not long to wait until your in the sunshine! Have a fab time!
Excellent customer service from kirsty newton Kirsty…
Excellent customer service from Kirsty Newton. Very helpful. 100% satisfaction.
April 26, 2024
Reply from Hays Travel - Kirsty Newton
Thank you, Dawn! Lots of exciting trips planned for this year. I can't wait to hear about them!
Kirsty our personal travel consultant was fabulous, she has made our holiday search and booking experience painless and so easy, have already booked 2 holidays this year through her, there will be mor
Kirsty our personal travel consultant was brilliant …
March 25, 2024
Reply from Hays Travel - Kirsty Newton
Thank you so much Carol, I can't wait to hear all about Greece!
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