Staff are super friendly & down to earth. They listen to what you want, and don’t try to sell us something we don’t. They speak with personal knowledge & honesty about hotels areas etc. I feel... See more
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Hays Travel, Knaresborough shines again! The excellent Grace F responded magnificently to our holiday enquiry and subsequent booking. She is so knowledgable as well as efficient and seamlessly guided... See more
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Personal assistance,help and good advice Also information on price and reduction with my blue light card. Grace understands our holiday requirements ,and needs. Cheers to all in Hays Travel who... See more
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Great service as always from this office. Grace dealt with my query on this occasion . These girls go above and beyond. Holiday booked quickly and paperwork all ready to collect within an hour. Couldn... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
29B High Street, HG5 0ET, Knaresborough, United Kingdom
- 01423 866224
4.9
Excellent
740 reviews
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Grace was excellent went through…
Grace was excellent went through everything with us. Very easy to talk with. Big thank you
January 29, 2026
Reply from Hays Travel - Knaresborough
Thank you so much for leaving this lovely feedback it is very much appreciated. Thank you again for choosing to book with us here in Knaresborough.
Grace Fowler
Travel consultant
Such a lovely team
The girls in Hays are absolutely amazing, so friendly, make you feel so comfortable and they remember you which makes the whole experience feel really personal. Emma is always amazing at finding holidays, she goes above and beyond. Always a really lively atmosphere in the shop x
January 28, 2026
Reply from Hays Travel - Knaresborough
Thank you so much for taking the time for leaving such lovely feedback it really is appreciated. Thank you for choosing to book with us here in Knaresborough again.
Emma Adams
Branch Manager
Thank you, Grace
Grace, was very patient and explained the process. Offered different cruise options and operators. Original thoughts had to be changed due to date changes and work commitments. Prior to booking,
so no cost involved.
No questions unanswered, polite and friendly
January 18, 2026
Reply from Hays Travel - Knaresborough
Ms Linda Astal,
We appreciate you sharing your experience. Thank you so much for leaving this lovely feedback and thank you again for booking with us here in Knaresborough.
Grace Fowler
Travel consultant
As ever the staff at Hayes…
As ever the staff at Hayes Knaresborough branch are fantastic
Emma couldn’t have been anymore helpful 👍👍👍👍
January 20, 2026
Reply from Hays Travel - Knaresborough
Thank you so so much for taking the time to leave such lovely feedback it is very much appreciated. Thank you so much for choosing us here in Knaresborough to book your amazing trip with.
Emma Adams
Branch Manager
Always a keen reception from your…
Always a keen reception from your personnel with enthusiasm to come up with the right holidays for their clients - thank you Hays staff.
January 26, 2026
Reply from Hays Travel - Knaresborough
Thank you so very much for taking the time to leave this lovely feedback it is as always very much appreciated. Thank you so much once again for choosing to book with us here in Knaresborough.
Emma Adams
Branch Manager
Emma even if your having a bad day
Emma even if your having a bad day, she Cheers me up within a minute of talking to her
January 26, 2026
Reply from Hays Travel - Knaresborough
This is so lovely thank you so much for leaving this lovely feedback. I know you will have a great time when it comes around and thank you so much for booking with me here again in Knaresborough.
Emma Adams
Branch Manager
Knsresborough shop always helpful sort…
Knsresborough shop always helpful sort everything especially Emma
January 26, 2026
Reply from Hays Travel - Knaresborough
Thank you so much for taking the time to leave such lovely feedback it is very much appreciated. Thank you for choosing to book with us here Knaresborough.
Emma Adams
Branch Manager
Brilliant experience
Made to feel welcome as soon as we walked in. Nice to see a company soo busy to that was a plus point.
Alice listened to our ideas and asked lots of questions to narrow down what we really wanted.
It didn't take her long to find the right trip for us and she was very thorough with all the he details also comparing several sites we felt as though nothing was too much will certainly be using again thanks Alice
January 26, 2026
Reply from Hays Travel - Knaresborough
Thank you so much for taking the time to leave such lovely feedback it is very much appreciated. It was a pleasure to find this holiday for you and I am sure you will both have an amazing time.
Alice
Sales Consultant
Very friendly
Very friendly, great service, would recommend them to anyone wanting to book a holiday. We have used them for at least 15 years and never been disappointed.
January 24, 2026
Reply from Hays Travel - Knaresborough
Thank you so very much for once again taking the time to leave us such lovely feedback we really do appreciate it.
Grace Fowler
Sales Consultant
First class service as always
First class service as always, it doesn't matter which member of staff I see they sort out any queries you might have
January 25, 2026
Reply from Hays Travel - Knaresborough
Thank you so much as always for taking the time to leave us such lovely feedback we really do appreciate it. Thank you for once again choosing to book with us here in Knaresborough.
Vikki
Assistant Manager
Emma grace alice and vickie are all…
Emma grace alice and vickie are all ways Amazing and H elpfull will only book with Knaresborough hays travel
January 18, 2026
Reply from Hays Travel - Knaresborough
Thank you so much for this lovely review we really appreciate you booking with us here in Knaresborough.
Grace Fowler
Sales Consultant
Excellent service,
it was so easy, to book my Holiday
over the phone, l had great service from Emma, with my information,
January 20, 2026
Reply from Hays Travel - Knaresborough
Thank you for taking the time to leave some lovely feedback. Thank you for booking here with us again in Knaresborough.
Emma Adams
Branch Manager
Good advice and speedy booking.
Hays Travel staff are always well informed, listen to your requirements and provide constructive advice.
January 20, 2026
Reply from Hays Travel - Knaresborough
We appreciate that our team is well-informed and provides constructive advice while listening to your needs. Thank you for your positive feedback! Thank you again for booking with us here in Knaresborough.
Grace Fowler
Travel consultant
Reply from Hays Travel - Knaresborough
Thank you so much for leaving lovely feedback. Thank you for booking your amazing trip with us here in Knaresborough I know you will both have the most amazing time.
Emma Adams
Branch Manager
We always book through hays travel Emma…
We always book through hays travel Emma & Grace at the Knaresborough branch are amazing, everything booked so easily and nothings ever an issue , amazing service
January 11, 2026
Reply from Hays Travel - Knaresborough
Emma & Andrew,
We appreciate you booking with us! We are so happy to hear that your booking experiences have been easy and seamless. We look forward to assisting you again.
Grace Fowler
Travel consultant
Excellent service!…
Always get so much help and advice from the excellent staff. Finish up with a far better deal through Hays than trying to book a holiday yourself on line.
January 10, 2026
Reply from Hays Travel - Knaresborough
Thank you so much for taking the time to leave such lovely feedback it is very much appreciated. Thank you for choosing to book with us here in Knaresborough.
Vikki
Assistant Manager
Always extremely friendly
Always extremely friendly, knowledgeable and helpful staff.
January 15, 2026
Reply from Hays Travel - Knaresborough
Thank you as always for taking the time to leave us some lovely feedback we really apprecaite. Thank you for choosing to book with us here again in Knaresborough.
Emma Adams
Branch Manager
Reply from Hays Travel - Knaresborough
Thank you so much for taking the time to leave feedback it is very much appreciated. Thank you once again for booking with us here in Knaresborough.
Alice
Sales Consultant
Reply from Hays Travel - Knaresborough
Thank you so much for taking the time to leave such lovely feedback as always it is very much appreciated.
Thank you for choosing to book with us here in Knaresborough
Emma Adams
Branch Manager
Always a pleasure to book through…
Always a pleasure to book through Knaresborough hays I wouldn't go anywhere else Emma and the team are just fabulous
January 8, 2026
Reply from Hays Travel - Knaresborough
We're happy to hear that you consistently have a wonderful booking experience. We appreciate your kind words for the team and your continued loyalty.
Alice Willows
Travel consultant
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