Staff are super friendly & down to earth. They listen to what you want, and don’t try to sell us something we don’t. They speak with personal knowledge & honesty about hotels areas etc. I feel... See more
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Hays Travel, Knaresborough shines again! The excellent Grace F responded magnificently to our holiday enquiry and subsequent booking. She is so knowledgable as well as efficient and seamlessly guided... See more
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Personal assistance,help and good advice Also information on price and reduction with my blue light card. Grace understands our holiday requirements ,and needs. Cheers to all in Hays Travel who... See more
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Great service as always from this office. Grace dealt with my query on this occasion . These girls go above and beyond. Holiday booked quickly and paperwork all ready to collect within an hour. Couldn... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
29B High Street, HG5 0ET, Knaresborough, United Kingdom
- 01423 866224
4.9
Excellent
740 reviews
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Excellent staff in Knaresborough
Staff always make you feel welcome in the Knaresborough branch, hence why I have booked another holiday with Hays. Thank you to Grace who looked after me xx
March 21, 2026
Reply from Hays Travel - Knaresborough
Julie,
We're so glad that our Knaresborough team makes you feel welcome. Thank you for booking another holiday with us; we appreciate your continued support.
All stars go to Emma and Team again
Yet again Emma has gone above and beyond. We also recommend Hays Knaresborough to some friends. Grace and Emma managed to find them the perfect holiday at the right place aswell. We have since booked another trip. It's so good to have a group of people that listen to your needs/wants and finds the perfect break from start to finish
March 3, 2026
Reply from Hays Travel - Knaresborough
Thank you so much for taking the time as always to leave us such amazing feedback, also thank you for the recommendation we really do appreciate it.
Emma Adams
Branch Manager
Emma was very helpful and…
Emma was very helpful and knowledgeable, guiding us to make our booking easy.
February 26, 2026
Reply from Hays Travel - Knaresborough
Thank you so much for taking time to leave such lovely feedback. Thank you for choosing to book with us here again in Knaresborough.
Emma Adams
Branch Manager
Reply from Hays Travel - Knaresborough
Thank you for taking time to leave lovely feedback. Thank you for booking with us here again in Knaresborough.
Alice
Sales Consultant
Reply from Hays Travel - Knaresborough
Thank you very much for taking the time for leaving lovely feedback it is very much appreciated. Thank you for choosing to book with us.
Alice
Sales Consultant
Reply from Hays Travel - Knaresborough
Thank you for leaving this lovely feedback it is very much appreciated,
Thank you again for booking with us here in Knaresborough.
Vikki
Assistant Manager
Excellent friendly service
Alice dealt with our query and couldn’t have been more helpful! Extremely knowledgeable and friendly but professional. Will definitely return.
March 1, 2026
Reply from Hays Travel - Knaresborough
Thank you so much for taking the time to leave such lovely feedback. Thank you so much for choosing to book with us here in Knaresborough.
Alice
Sales Consultant
thanks to Vicky for fab service and…
thanks to Vicky for fab service and recommendations
February 28, 2026
Reply from Hays Travel - Knaresborough
We're happy to hear that you had such a wonderful experience! We appreciate you sharing your positive feedback with us.
Vikki
Assistant Manager
The Knaresborough group are amazing so…
The Knaresborough group are amazing so friendly we always book our holidays with them
February 26, 2026
Reply from Hays Travel - Knaresborough
Thank you so much for taking time again to leave such lovely feedback, it is very much appreciated. Thank you for choosing to book your holiday with us in Knaresborough .
Emma Adams
Branch Manager
Reply from Hays Travel - Knaresborough
Thank you so much for leaving this lovely feedback it is very much appreciated . Thank you again for choosing to book with us here in Knaresborough.
Grace Fowler
Travel consultant
Great people to deal with, very knowledgeable about travelling and all its problems but sort it all out to give you peace of mind. Well done
Very helpful,friendly and competent staff who know what they are doing and doing it with a smile.
Made booking a holiday easy and with confidence
Thank you Hays Travel
February 19, 2026
Reply from Hays Travel - Knaresborough
Thank you so much for taking the time to write such a lovely review.
It was a pleasure to assist you with your Holiday and I look forward to seeing you both soon.
Many Thanks
Vikki
Assistant Manager
Emma was so knowledgeable and helpful
Emma was so knowledgeable and helpful. She knew exactly what information we needed to decide on our cruise and her experience and information were spot on.
Thank you Emma
February 18, 2026
Reply from Hays Travel - Knaresborough
Rosemary,
We're so happy to hear that you found our team member knowledgeable and helpful! It's wonderful to know that their experience aided your cruise decision.
knaresborough, Hays Travel
It was easy to book what I wanted
It was easy to book what I wanted, the service was excellent and I felt very happy with everything
February 5, 2026
Reply from Hays Travel - Knaresborough
Karen,
We appreciate you sharing your experience. We're so glad it was easy to book, the service was excellent, and you felt happy with everything.
Alice willows
Travel consultant
As usual Emma gave a first class…
As usual Emma gave a first class service. So patient and informative. Always goes the extra mile to help
February 12, 2026
Reply from Hays Travel - Knaresborough
Thank you so much for taking the time to leave such lovely feedback as you always do. Always a pleasure to book your lovely holidays.
Emma Adams
Branch Manager
Friendly efficient staff who dealt with…
Friendly efficient staff who dealt with my holiday booking in a professional way.
February 3, 2026
Reply from Hays Travel - Knaresborough
Thank you so much for taking the time for leaving feedback it is very much appreciated. Thank you for booking with us here in Knaresborough.
Grace
Sales Consultant
Brilliant
Brilliant. I would recommend Hays to everyone. Nothing was too much trouble. We went in with little idea of price or destination but came away feeling happy. The staff member deserves a huge pat on the back.
February 8, 2026
Reply from Hays Travel - Knaresborough
Thank you so much for taking the time to leave such lovely feedback it really is appreciated. We thank you for choosing to book with us here in Knaresborough.
Emma Adams
Branch Manager
Great helpful staff
Answering questions about holiday, and any concerns you may have.
January 26, 2026
Reply from Hays Travel - Knaresborough
Mrs Marion Hankin,
We're glad to hear that we addressed your holiday questions and concerns. Thank you for your feedback; we appreciate it.
Grace Fowler
Travel consultant
Excellent Customer Service and Care for your Chosen Travel Enquiry!
My time at Hays was made great by the pleasant team of staff, who's only focus was that through their amazing knowledge and experience of travel, they were able to present me with my ideal holiday location at the most appropriate time of year and affordable price! Staff at Hays are friendly and caring and thoroughly attend to every aspect of your holiday, to ensure that from their point of view, everything can go as smooth as possible for your enjoyment!
All praise to the Hays Travel Team!
January 31, 2026
Reply from Hays Travel - Knaresborough
Thank you so ery much for taking time to leave such lovely feedback it is very much appreciated. Thank you once again for choosing to book with us here in Knaresborough.
Alice
Sales Consultant
Great customer service
Great customer service, Finding great holiday for us as a family and listening to what we wanted.
Not been on holiday for 9 years so this was such a great experience to book a holiday with Alice, Then when i realised i had booked wrong dates Emma was so helpfull too amd sorted it.
What great team they are.
January 25, 2026
Reply from Hays Travel - Knaresborough
We appreciate you taking the time to leave us a review. We're happy to hear that you received great customer service and that we could find a wonderful family holiday for you. We are so glad we could help with the date change.
Alice
Travel consultant
Reply from Hays Travel - Knaresborough
Thank you so much for leaving this lovely feedback it is very much appreciated. Thank you again for booking with us here in Knaresborough.
Grace Fowler
Travel consultant
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