Hays Travel, Knaresborough shines again! The excellent Grace F responded magnificently to our holiday enquiry and subsequent booking. She is so knowledgable as well as efficient and seamlessly guided... See more
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We have booked several holidays through your Knaresborough branch recently and Grace is always very helpful, using her own knowledge of places she has stayed at personally and looking up information... See more
Company replied
Great service as always from this office. Grace dealt with my query on this occasion . These girls go above and beyond. Holiday booked quickly and paperwork all ready to collect within an hour. Couldn... See more
Company replied
Brilliant service from Emma at Knaresborough. Worked hard to get best prices with good flights. Very reassuring . Thank you
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
29B High Street, HG5 0ET, Knaresborough, United Kingdom
- 01423 866224
4.9
Excellent
730 reviews
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Brilliant service from Emma at…
Brilliant service from Emma at Knaresborough. Worked hard to get best prices with good flights. Very reassuring .
Thank you
August 9, 2026
Reply from Hays Travel - Knaresborough
Thank you so much for taking the time to leave such lovely feedback it is very much appreciated. Thank you once again for choosing to book with us here in Knaresborough.
Emma Adams
Manager
Reply from Hays Travel - Knaresborough
Lorraine,
Thank you for your kind review! We are so pleased to hear that you found our team to be helpful and cheerful. We appreciate your feedback.
Kind Regards
Grace Fowler
Travel consultant
Reply from Hays Travel - Knaresborough
Mr Mark Taylor,
Thank you for your wonderful feedback! We are so pleased we could help you find a great holiday with a discount. We hope you have a fantastic trip!
Kind Regards
Alice willows
We have booked several holidays through…
We have booked several holidays through your Knaresborough branch recently and Grace is always very helpful, using her own knowledge of places she has stayed at personally and looking up information as and when required.
Nothing is too much trouble for Grace and she always gives us the best possible deal.
August 3, 2026
Reply from Hays Travel - Knaresborough
Peter,
Thank you for your wonderful 5-star review! We are so pleased to hear that our colleague was so helpful and knowledgeable in finding you the best possible deals for your holidays. We truly appreciate your kind words.
Grace Fowler
Travel consultant
So easy from start to finish
So easy from start to finish
Wouldn’t go anywhere else
Thank you
July 31, 2026
Reply from Hays Travel - Knaresborough
sally,
Thank you so much for your wonderful feedback! We are so pleased to hear that your experience was easy from start to finish. We truly appreciate you choosing us!
Vikki
Assistant manager
Amazing service yet again
Amazing service yet again, make booking a holiday a pleasure. Thanks Vicki.
July 29, 2026
Reply from Hays Travel - Knaresborough
Thank you so much for taking time to leave such lovely feedback and thank you again for choosing to book with us here in Knaresborough.
Vikki
Assistant Manager
Reply from Hays Travel - Knaresborough
Thank you so much for taking the time to leave such lovely feedback it is very much appreciated.
Grace Fowler
Sales Consultant
Hays Travel shines again.
Hays Travel, Knaresborough shines again! The excellent Grace F responded magnificently to our holiday enquiry and subsequent booking. She is so knowledgable as well as efficient and seamlessly guided us through our booking to a destination which is new to us. The office always answers the phone promptly and follows up quickly. We are so pleased with our outcomes and would gladly recommend to all.
July 26, 2026
Reply from Hays Travel - Knaresborough
Thank you so much for leaving this lovely feedback it is very much appreciated. As always it is a pleasure to see you both ( and captain!) and to book you on another amazing holiday.
Thank you again for choosing to book with me here in Knaresborough.
Grace Fowler
Travel consultant
Helpful,knowledgeable and very friendly…
Helpful,knowledgeable and very friendly staff would not go anywhere else
July 26, 2026
Reply from Hays Travel - Knaresborough
Mr Cook,
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with our helpful, knowledgeable, and friendly staff. We truly appreciate your loyalty!
Kind Regards
Grace Fowler
Travel consultant
Best Travel Agent!
Great service as always from this office. Grace dealt with my query on this occasion . These girls go above and beyond. Holiday booked quickly and paperwork all ready to collect within an hour. Couldn’t be better! Thanks Grace.
July 26, 2026
Reply from Hays Travel - Knaresborough
Bronwen Skinner,
Thank you so much for your wonderful review! We are so pleased to hear that you had such a positive experience with us and that your holiday was booked quickly and efficiently.
Kind Regards
Grace Bryars
Apprentice
made to feel relaxed.Very good service…
made to feel relaxed.Very good service dealt with quickly and profesonally.
Price matched and booked very quickly and explained all informatio. needed.
July 26, 2026
Reply from Hays Travel - Knaresborough
Thank you for your wonderful feedback! We are so pleased to hear that you felt relaxed and that our team provided such quick and professional service. We're glad we could match the price and explain everything clearly.
Kind Regards
Grace Fowler
Travel consultant
Emma was fantastic
Emma was fantastic. Really helpful & knowledgeable. She went above and beyond to book our first family holiday abroad So happy 😊
July 20, 2026
Reply from Hays Travel - Knaresborough
Thank you so much for taking the time to leave such lovely feedback it is very much appreciated. Thank you for trusting us to book your lovely family holiday.
Emma Adams
Branch Manager
Reply from Hays Travel - Knaresborough
Thank you so much for this lovely feedback it is very much appreciated, Thank you again for booking with us here in Knaresborough.
Grace Fowler
Travel consultant
Perfect holiday package
Our requests were listened to and the pakage offered ideal for our plans. Staff kept us well informed and very pleasant to deal with.
July 17, 2026
Reply from Hays Travel - Knaresborough
Scott McIntyre,
Thank you for your wonderful feedback! We are so pleased to hear that we were able to provide a package that perfectly suited your plans and that our staff kept you well-informed throughout the process.
Grace bryars
Apprentice
Fast,efficient and knowledgeable…
Fast,efficient and knowledgeable service using our previous booking details. It is always good to return to a reliable travel agency.
July 8, 2026
Reply from Hays Travel - Knaresborough
David,
Thank you for your wonderful feedback! We are so pleased to hear that you found our service fast, efficient, and knowledgeable, and that you appreciate our reliability.
Kind Regards
Grace fowler
Alice found everything we wanted in the…
Alice found everything we wanted in the holiday, ie ground floor accommodation, near to pool, near to beach,extra help at airport,she was very helpful
July 5, 2026
Reply from Hays Travel - Knaresborough
Thank you very much for taking the time to leave feedback it is very much appreciated. Thank you for choosing knaresborough to book your holiday.
Alice
Sales Consultant
Emma gives such brilliant customer…
Emma gives such brilliant customer service. She is so helpful,listens to what you need and comes up with excellent ideas
The staff in Knaresborough Hays are lovely,and make you feel so welcome and at ease.
July 14, 2026
Reply from Hays Travel - Knaresborough
Thank you so so much for such lovely feedback it really is appreciated. I know you will both have an amazing time.
Emma Adams
Branch Manager
Always use Hays as they are very good…
Always use Hays as they are very good at finding the trip that we need. Vicki was extremely helpful
June 30, 2026
Reply from Hays Travel - Knaresborough
Thank you as always for taking the time to leave such lovely feedback it is very much appreciated.
Vikki
Assistant Manager
Emma who served me she's amazing she's…
Emma who served me she's amazing she's so understanding and straight forward and so great at her job
July 1, 2026
Reply from Hays Travel - Knaresborough
Thank you for leaving such a lovely review it is much appreciated
Emma Adams
Branch Manager
Great service
Emma was great & looked at lots of flight options for us till she found the one that suited us best
July 8, 2026
Reply from Hays Travel - Knaresborough
Thank you so much for taking the time to leave such a lovely review it is very much appreciated. Thank you for yet again booking with us here in Knaresborough
Emma Adams
Branch Manager
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