Staff are super friendly & down to earth. They listen to what you want, and don’t try to sell us something we don’t. They speak with personal knowledge & honesty about hotels areas etc. I feel... See more
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Hays Travel, Knaresborough shines again! The excellent Grace F responded magnificently to our holiday enquiry and subsequent booking. She is so knowledgable as well as efficient and seamlessly guided... See more
Company replied
Personal assistance,help and good advice Also information on price and reduction with my blue light card. Grace understands our holiday requirements ,and needs. Cheers to all in Hays Travel who... See more
Company replied
Great service as always from this office. Grace dealt with my query on this occasion . These girls go above and beyond. Holiday booked quickly and paperwork all ready to collect within an hour. Couldn... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
29B High Street, HG5 0ET, Knaresborough, United Kingdom
- 01423 866224
4.9
Excellent
739 reviews
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Excellent
Excellent! Not only was the holiday booked without any problem, some discount was found to make it cheaper. A big thank you to the staff in Knaresborough.
June 21, 2026
Reply from Hays Travel - Knaresborough
Thank you so much for taking the time to leave us yet again such lovely feedback. As always it is very much appreciated.
Vikki
Assistant Manager
Staff very helpful and friendly
Staff very helpful, friendly and knowledgeable. Felt at easy and not rushed which helped to make our choice. Have used Hayes before and always had a perfect experience.
June 18, 2026
Reply from Hays Travel - Knaresborough
Thank you very much for taking the time to leave us such lovely feedback, it is very much appreciated. Thank you for choosing to book with us here again in Knaresborough.
Vikki
Assistant Manager
Reply from Hays Travel - Knaresborough
Leslie steven mcnamara,
We appreciate your kind words.
Kind Regards
Hays Travel
Personal assistance,help and good standards
Personal assistance,help and good advice
Also information on price and reduction with my blue light card.
Grace understands our holiday requirements ,and needs.
Cheers to all in Hays Travel who are a wonderful team who always work together and support each other.
My Husband and I wouldn’t book with anyone else.
June 12, 2026
Reply from Hays Travel - Knaresborough
Ann Hudson,
Thank you for your wonderful feedback! We are delighted to hear that our team provided excellent assistance and met your holiday requirements. We appreciate your loyalty!
Kind Regards
Emma Adams
Branch Manager
Highly recommend booking with this team…
Staff team are always very helpful and friendly. Provide advice on resorts best suited for my requirements.
June 11, 2026
Reply from Hays Travel - Knaresborough
Thank you for taking the time to leave us some lovely feedback, it is very much appreciated. Thank you for booking here with us in Knaresborough.
Emma Adams
Branch Manager
The way to go….
A helpful, efficient, price competitive and personalised service that takes the stress out of booking flights and holidays:
May 31, 2026
Reply from Hays Travel - Knaresborough
Thank you so much for taking the time to leaving lovely feedback it is very much appreciated.
Vikki
Assistant Manager
Excellent service as always from the…
Excellent service as always from the lovely Emma at knaresborough branch
June 5, 2026
Reply from Hays Travel - Knaresborough
Thank you so much for taking the time to leave such lovely feedback. It is a pleasure to book your lovely holidays.
Emma Adams
Branch Manager
Exceptional
Fabulous service as always. Treated more like a friend than a customer. Highly recommend & will definitely be back.
June 1, 2026
Reply from Hays Travel - Knaresborough
Thank you so much for such a lovely review it is very much appreciated. It was a pleasure to book this amazing trip of a lifetime for you and I know you will have the best time.
Emma Adams
Branch Manager
Excellent prompt service and advice…
Excellent prompt service and advice from Emma and her friendly team!
Many thanks, see you again soon!
June 2, 2026
Reply from Hays Travel - Knaresborough
Thank you so much once again for taking the time to leave such lovely feedback. Always a pleasure to book your lovely family holidays.
Emma Adams
Branch Manager
We went in not knowing what we wanted…
We went in not knowing what we wanted or where to go really. They found us a wonderful holiday . It was all done for us and such friendly staff it's a pleasure to go to Hays Travel.
May 30, 2026
Reply from Hays Travel - Knaresborough
Thank you very much for taking the time to leave such lovely feedback it is very much appreciated.
Grace
Apprentice
Reply from Hays Travel - Knaresborough
Thank you once again for taking the time to leave us lovely feedback we really do appreciate it. Thank you for choosing to book with us here again in Knaresborough
Emma Adams
Branch Manager
Friendly and very helpful to get…
Friendly and very helpful to get everything right for our holidays.
May 20, 2026
Reply from Hays Travel - Knaresborough
Brenda Clayton,
Thank you for your kind words. We are so glad we could help with your holiday plans.
Kind Regards
Grace Fowler
Travel consultant
Always a pleasure to go into the…
Always a pleasure to go into the Knaresborough hays
Staff extremely helpful happy and very professional
experts in booking a holiday taking any stress away from the customer 😁
May 20, 2026
Reply from Hays Travel - Knaresborough
Thank you so much once again for taking the time to leave such lovely feedback it is very much appreciated. Thank you for booking here in Knaresborough once again.
Grace
Sales Consultant
A.ways receive excellent service
A.ways receive excellent service
It is a pleasure to go to the shop
May 17, 2026
Reply from Hays Travel - Knaresborough
graham,
We are delighted to hear you always receive excellent service. We appreciate your kind words!
Vikki
assistant manager
The service we got from Grace in…Knaresborough was Exceptionally good
The service we got from Grace in Knaresborough was absolutely top class, she is very professional, efficient and friendly. Excellent !!!!
May 13, 2026
Reply from Hays Travel - Knaresborough
Joy deborah Wainwright,
We are so happy to hear you received top-class service! We appreciate your kind words and excellent feedback. Thank you for sharing!
Kind Regards
Grace fowler
Great help friendly staff nice being…
Great help friendly staff nice being able to walk into a store and speak to someone
May 10, 2026
Reply from Hays Travel - Knaresborough
Thank you so much for taking the time to leave such lovely feedback we really do appreciate it.
Emma Adams
Branch Manager
Using our favourite travel agency.
The travel consultant had taken on board our query and provided the information that we required, building a travel package that met our expectations. They were friendly, professional and very patient while waiting for the travel company agent on the other end of the phone to find and provide the final details.
May 9, 2026
Reply from Hays Travel - Knaresborough
Thank you very much for taking the time to leave such lovely feedback, it is very much appreciated. Thank you once again for choosing to book your lovely holiday with us here in Knaresborough.
Alice
Sales Consultant
Reply from Hays Travel - Knaresborough
Thank you so much for taking the time to leave us feedback it is very much appreciated. Thank you for choosing to book with us here in Knaresborough.
Alice
Sales Consultant
Grace and all the ladies in…
Grace and all the ladies in Knaresborough are very professional, helpful, and knowledgeable and friendly and never mind helping you find the right holiday at the right price.
May 8, 2026
Reply from Hays Travel - Knaresborough
Margaret,
We appreciate your kind review! We're so happy to hear that the team is professional, helpful, knowledgeable, and friendly, and that they help you find the right holiday.
Kind Regards
Grace fowler
Travel consultant
its always a pleasure to book our hols…
its always a pleasure to book our hols with hays in knaresboro,the staff are amazing,so friendly and pleasant,keep up the good work ladies 👍
May 1, 2026
Reply from Hays Travel - Knaresborough
Mr Philip Dawson,
We appreciate you taking the time to leave us such a complimentary review. It's wonderful to hear that our team is friendly and pleasant.
Kind Regards
Grace Fowler
Travel consultant
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