Hays Travel - Knaresborough Reviews 

Very good service brilliant staff

We were warmly greeted and although our proposed itinerary was complicated it was achieved within days.
The pricing was fair and any amendments we requested we discussed and costed.
Will Happily contact Amy again for future holidays.
We were very impressed.

I find Emma very polite, friendly and helpful
she also printed my boarding passes
will certainly be back

What made our experience great was Emma😁She always goes the extra mile (or 10) to make sure that everything is spot on for us, including asking the important questions that we have forgotten to ask!! This is how well she knows us. We have been booking with Emma for years & will always return to her as she always makes the experience simple & fun with her wonderful sense of humour & zest for life. We do have specific medical requirements & she always makes sure that whichever travel company we are booking with are aware of this & organises any assistance that may be required. Once again, Emma many thanks & we are still keeping that space for you in our luggage😁

As always it is a pleasure to visit and be confident that Vikki will arrange every aspect of each booking perfectly alongside sharing her knowledge and giving us great advice.
She has the most bubbly, welcoming personality making it feel you are valued friends who she is booking a holiday for and she always remembers our preferences when travelling, making suggestions that are an ideal fit for our requirements.
We would not consider booking anywhere else and can’t recommend Hays Knaresborough highly enough.

good to deal directly face to face with helpful staff

Just completed another holiday booking with Emma at the Knaresborough branch. Very satisfied, not only with the expediency of her efforts and the outcome, but the attention to detail and her customer orientated focus. Additionally, she has a sense of humour to accompany her efficiency. Will definitely be booking again because of her high standards. Thank you. Paul D.

what can i say Emma at knaresborough Hays Travel is amazing ,freindly,hopeful, goes above and beyond with clients. what an amazing person she is

All the staff so helpful and know what they doing. As we go regularly they know our choices and get us the very best deal. It's a joy to go and choose holiday

Victoria established what was important to us in choosing the location and hotel for our summer holiday, which really helped narrow down our search and make the decision a little easier.
I found using Victoria's experience far easier, more informed and also her personal insight through her own travels, far better than trawling endlessly through the internet looking at holidays, locations and accommodation that I have no first hand experience of.
First class service, experience and personal insight helped us make an informed decision and find the right place for our family holiday, at a great price! Thank you!

All the staff are always very helpful. They are very good at knowing what you want and need. They are friendly and know who you are. Alice helped us with thos holiday this time. We always come to Hays Travel.

Grace (number 2) was very friendly and approachable the moment I entered the shop. I was feeling anxious but excited to book my first solo holiday. Grace and her team (Emma and another Grace) soon put me at ease. Grace has successfully supported me to book my first holiday which is for my birthday in November and has also kept it affordable for me. I look forward to visiting again to book my next one, but I am even more excited to go on my first solo holiday later this year. Thanks to Grace :)

Lovely helpful staff

Vikki has been very knowledgeable and patient throughout our booking process
Nothing was too much trouble
Efficient with details and return emails
Other staff seemed interested and also keen to help with the decisions to be made regarding locations and experiences in Asia
The final cost is very agreeable too
This is a significant holiday for us to celebrate our 60th birthdays which has been made to feel a secure and straightforward process

Thank you and looking forward to the rest of the process to complete our booking

The young lady called Grace was excellent very friendly and got us all the information we needed to book our holiday

They do everything well, they are superb and we would not book a holiday any other way than through Hays

Friendly staff who took time to search for the type of holiday we required and explained everything in great detail. The service was exceptional and the booking process for 8 people made to look easy.

Always helpful friendly staff, I wouldn’t go anywhere else.

I have been using hays travel in knaresbrough for a number of years.the staff are very friendly and helpful.hays travel is run by a superb team