Staff are super friendly & down to earth. They listen to what you want, and don’t try to sell us something we don’t. They speak with personal knowledge & honesty about hotels areas etc. I feel... See more
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Hays Travel, Knaresborough shines again! The excellent Grace F responded magnificently to our holiday enquiry and subsequent booking. She is so knowledgable as well as efficient and seamlessly guided... See more
Company replied
Personal assistance,help and good advice Also information on price and reduction with my blue light card. Grace understands our holiday requirements ,and needs. Cheers to all in Hays Travel who... See more
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Great service as always from this office. Grace dealt with my query on this occasion . These girls go above and beyond. Holiday booked quickly and paperwork all ready to collect within an hour. Couldn... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
29B High Street, HG5 0ET, Knaresborough, United Kingdom
- 01423 866224
4.9
Excellent
741 reviews
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Friendly helpful staff
Friendly helpful staff! Booked me the perfect holiday!
Everything taken care of right down to printing boarding passes!
Will definitely be back!
September 3, 2025
Reply from Hays Travel - Knaresborough
Thank you so much for leaving this lovely feedback. Thank you again for booking with us here in Knaresborough.
Grace Fowler
Travel consultant
Reply from Hays Travel - Knaresborough
Thank you so much for leaving this lovely feedback it is very much appreciated. Thank you again for choosing to book with us here in Knaresborough.
Grace Fowler
Travel consultant
Holiday
Yes we knew where we wanted to go so that helped and the young lady who helped us was lovely so all booked thank you
August 23, 2025
Reply from Hays Travel - Knaresborough
Thank you so much for taking the time to leave such lovely feedback it is very much appreciated.
Thank you for choosing to book with us here in Knaresborough.
Vikki
Assistant Manager
Rethink using a travel agent we were impressed
Very friendly and knowledgeable and beat the price we got on-line. Would certainly use them again after years of booking on-line.
August 16, 2025
Reply from Hays Travel - Knaresborough
Thank you so much for taking the time to leave such lovely feedback it is very much appreciated. Thank you for choosing to book with us here in Knaresborough.
Grace Fowler
Sales Consultant
Great service as always
Great service as alway ..cheap as chips ..all the staff are so helpful and knowledgeable
August 3, 2025
Reply from Hays Travel - Knaresborough
Thank you so much for leaving this lovely feedback it is very much appreciated. Thank you again for booking with us here in Knaresborough.
Emma Adams
Branch Manager
Grace Hays travel Knaresborough
Grace in the Knaresborough branch went out of her way to find the perfect holiday for us. This wasn’t the first time she has done this, we would be lost without her.
She listened to what as a family we needed, the places we would love to visit and saved us so much time by doing the hard work for us.
August 2, 2025
Reply from Hays Travel - Knaresborough
Thank you so much for leaving this lovely feedback it is very much appreciated. As always it is a pleasure to help you find the perfect holiday and thank you again for choosing to book with us here in Knaresborough!
Grace Fowler
Travel consultant
Grace in your knaresborough office was…
Grace in your knaresborough office was very professional. Did did far more than was reqd
A credit to your company
August 2, 2025
Reply from Hays Travel - Knaresborough
Thank you so much for leaving this lovely feedback it is very much appreciated. Thank you again for choosing to book with us here in Knaresborough.
Grace Fowler
Travel consultant
The travel agent
The travel agent, Emma Jane, was friendly, helpful and very knowledgeable. We felt very comfortable chatting to her about our options. There is a nice atmosphere in the shop.
August 6, 2025
Reply from Hays Travel - Knaresborough
Thank you so.much for taking the time to leave such lovely feedback it is very much appreciated. Thank you for choosing to book with us here in Knaresborough.
Emma Adams
Branch Manager
All the staff are fantastic.
August 6, 2025
Reply from Hays Travel - Knaresborough
Thank you for leaving this lovely feedback it is very much appreciated.
Grace Fowler
Travel consultant
Great service
Great service, listened to my requirements and provided me with great options. Alice has been brilliant and really helpful. Highly recommended
August 5, 2025
Reply from Hays Travel - Knaresborough
Thank you so much for taking the time to leave some lovely feedback, it is very much appreciated. Thank you for booking with us here in Knaresborough.
Alice
Travel Sales Consultant
Excellent Company
When I use Hays Travel in Knaresborough North Yorkshire every year with my friend to book her and my Annual Holiday it is a great experience. We are seen by the Manageress Emma, or a member of her team, and discuss where and when we would like to travel. They have a great deal of knowledge and experience and treat us like royalty. Our holiday booking is wonderful.
July 30, 2025
Reply from Hays Travel - Knaresborough
Thank you so much indeed for taking the time to leave such lovely feedback it is very much appreciated. As always it was lovely to see you both and have a lovely chat. Thank you so much for choosing to book with us here again in Knaresborough.
Emma Adams
Branch Manager
Reply from Hays Travel - Knaresborough
Thank you very much for taking the time to leave such lovely feedback. Thank you for choosing to book with us here again in Knaresborough.
Vikki
Assistant Manager
One very helpful young lady!
One very helpful young lady called Vikki very knowledgeable,experienced helped us choose our first ever cruise.
July 18, 2025
Reply from Hays Travel - Knaresborough
Thank you so much for taking the time to leave such lovely feedback it is very much appreciated.
Thank you for choosing to book with us here in Knaresborough.
Vikki
Assistant Manager
Brilliant service as always.
Always get a brilliant service from Hay's Travel in Knaresborough. Vikki has managed to locate a lovely looking hotel in Amsterdam for next year, she knows the type of hotel we like and always comes up with something. Highly recommended service.
July 11, 2025
Reply from Hays Travel - Knaresborough
Thank you so much for taking the time to leave such lovely feedback it is very much appreciated.
Thank you for choosing to book with me here in Knaresborough.
Vikki
Assistant Manager
Complicated holiday for family made…
Complicated holiday for family made easy by Emma, thank you.
July 17, 2025
Reply from Hays Travel - Knaresborough
Thank k you for leaving such lovely feedback it is very much appreciated.
Thank you for choosing to book with us here in Knaresborough.
Emma Adams
Branch Manager
Vicky as ever was professional and very…
Vicky as ever was professional and very helpful in finding us our next holiday.
July 17, 2025
Reply from Hays Travel - Knaresborough
Thank you for taking the time to leave such lovely feedback it is very much appreciated.
As always thank you for choosing to book with us here in Knaresborough.
Vikki
Assistant Manager
Emma was knowledgeable
Emma was knowledgeable, fun, polite and patient. Explained each option clearly. Nice atmosphere in the shop.
Could do with an answerphone or recorded message asking customers to call back later as phone is ringing constantly and it’s unfair on staff already sat with customers
July 17, 2025
Reply from Hays Travel - Knaresborough
Thank you so much for taking the time to leave such lovely feedback it is very much appreciated.
Thank you for choosing to book with us here in Knaresborough.
Emma Adams
Branch Manager
Great staff very experienced good…
Great staff very experienced good computer looking skills very experienced friendly and able to book your type off holiday used this branch for years with same staff
July 9, 2025
Reply from Hays Travel - Knaresborough
Thank you for taking the time to leave such lovely feedback it is very much appreciated. Thank you for choosing to book here in Knaresborough.
Emma Adams
Branch Manager
First Impressions
This was our first time dealing with Hays Travel and most satisfactory. Alice was friendly welcoming and helpful searching a number of options over almost two hours but made the experience pleasant resulting in a satisfactory purchase of a package holiday. Will have no hesitation in using this process again.
July 8, 2025
Reply from Hays Travel - Knaresborough
Thank you for taking the time to leave such lovely feedback. Thank you for booking your holiday here with us in Knaresborough.
Alice Willows-Hields
Travel Consultant
Would always use Knaresborough’s team
June 19, 2025
Reply from Hays Travel - Knaresborough
Thank you so much for leaving this lovely feedback it is very much appreciated. Thank you again for choosing to book with us here in Knaresborough.
Vikki
Assistant manager
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