I had looked online for a 5 day break and was not getting anywhere. Went to Hays travel in Lanark where they were fantastic. Helpful, friendly, knowledgeable and patient. Rebecca my consultant... See more
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See what reviewers are saying
Fantastic service from start to finish. The changing of dates/locations/number of people travelling…..nothing was too much trouble. Time was taken to listen to our requirements to find the prefect hol... See more
Company replied
As always I find the team at Hays Lanark very helpfully . I find it not that mych dearer to use Hays than trying to sort yourself. This way you also have some added protection and points of conta... See more
Company replied
We have used Hays Travel in Lanark for a few years now and around 8 holidays, mostly city breaks. Without fail, they have booked us great hotels, made sure we were happy with the travel arrangements a... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
52 High St, ML11 7EX, Lanark, United Kingdom
- 01555432061
4.9
Excellent
613 reviews
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Easy to book
Easy to book, knowledgeable and friendly staff. Book all the holidays with Hayes Lanark.
July 8, 2025
Reply from Hays Travel - Lanark
Thank you for your 5 star review. We really appreciate you taking the time to leave such lovely comments :)
Reply from Hays Travel - Lanark
Thank for your lovely review. I hope you have a brilliant holiday. - Megan
Agents where so friendly and helpful…
Agents where so friendly and helpful nothing was a problem for them
July 6, 2025
Reply from Hays Travel - Lanark
Thank you so much for your review !
Excellent friendly service as always…
Excellent friendly service as always from the girls in Lanark. Wouldn’t book anywhere else.
June 22, 2025
Reply from Hays Travel - Lanark
Thank you for your review, always a pleasure getting you booked. Ailie
Booking without the stress
Ailie at Hays, Lanark was super helpful and thorough in getting us suitable flights and car hire. She was extremely friendly and explained everything clearly.
June 17, 2025
Reply from Hays Travel - Lanark
Thank you for your lovely review, Ailie
First class service
Went in for a chat as fed up looking at so many holidays online. Came up with some good ideas, very patient as we went to a fro until came up with a good quality accommodation within our budget.
June 20, 2025
Reply from Hays Travel - Lanark
Thank you for leaving your review ! it was a pleasure getting you booked
just booking airport parking on this…
just booking airport parking on this occasion but Megan was friend and efficient. Happy with the price and the service.
June 19, 2025
Reply from Hays Travel - Lanark
Thank you for your lovely review. We hope you have a lovely holiday.
As if it’s their own company!
Great service which has a family based company approach. Staff can’t wait to help and even called another branch to get the direct experience from one of their colleagues who stayed at our chosen hotel. I use the branch regularly for travel money and the approachable staff never change in their relationship with me or my family. A trusted member of the local community.
June 12, 2025
Reply from Hays Travel - Lanark
Thank you so much for your lovely review, it was a pleasure to get you all booked for this amazing trip! Rebecca
Booking a Japanese holiday no
Don't think I'll ever try and book a holiday on my own again! So easy letting someone else do all the investigating! Will certainly be back.
June 7, 2025
Reply from Hays Travel - Lanark
Thank you for your review, it is a pleasure getting you booked for these amazing trips :) Rebecca
Knowledgeable Staff
The staff in the Lanark store are always very friendly and knowledgeable. They’ve always given me great advice and I trust their opinion.
May 27, 2025
Reply from Hays Travel - Lanark
Thanks for your review !
Always friendly professional service
May 16, 2025
Reply from Hays Travel - Lanark
Thank you for your review
Reply from Hays Travel - Lanark
Thank you for your lovely review, Rebecca
Kelly and her staff at the Lanark…
Kelly and her staff at the Lanark branch, are very understanding of what you require from your holiday, and go the extra mile to meet your requirements.
This is all done with a friendly smile and a courteous attitude, which is why i book all my holidays here.
April 30, 2025
Reply from Hays Travel - Lanark
Thank you for your lovely review, we really appreciate it! It was a pleasure getting your holiday booked and we hope you have a great time!
Hayes Lanark
Rebecca and Megan from Hayes Lanark really helped me get a deal with Celebrity for my next cruise. They were very helpful and got me booked and excited for my next cruise. Thank you Hayes Lanark.
May 7, 2025
Reply from Hays Travel - Lanark
Thank you for the review ! It was a pleasure getting you booked
Perfect service
The team in Lanark are fabulous The new shop is incredible the girls for me a great deal for Florida in both Disney and universal Kelly and Megan were so knowledgeable in helping me booth my trip with lots of extra tips. Great service will definitely be coming back.
May 3, 2025
Reply from Hays Travel - Lanark
Thank you for your lovely review, was a pleasure getting you booked. Kelly & Megan
The staff are very knowledgeable and…
The staff are very knowledgeable and helpful, Rebecca who helped me with my booking was very patient as I was very undecided on where I was wanting to go. Would absolutely recommend this travel agent. Fantastic service from Rebecca.
May 1, 2025
Reply from Hays Travel - Lanark
Thank you so much for your lovely review, so glad we got you all booked. Rebecca
Megan very efficient and friendly
Megan very efficient and friendly.
Good service from her which would make us use the company again
May 3, 2025
Reply from Hays Travel - Lanark
Thank you for your lovely review, Megan
Reply from Hays Travel - Lanark
Thanks for your review ! It was a pleasure getting you all booked
5 stars for Lanark
5 star experience from Megan in Lanark. She was attentive and supportive of our requests. Thanks so much Megan, we have found an amazing holiday!
April 27, 2025
Reply from Hays Travel - Lanark
Thanks so much for your review ! it was a pleasure getting you booked !
Customer care
We had a fantastic experience booking our holiday excellent customer care we were not rushed listened to what we needed and pointed us in the right direction we left knowing we were going to the best place thankyou
April 25, 2025
Reply from Hays Travel - Lanark
Thank you so much for your review ! it was a pleasure getting you booked
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