Hays Travel - Largs Reviews 

352
TrustScore 5 out of 5

4.9

73 Main Street, KA30 8AJ Largs, GB


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Rated 5 out of 5 stars

I decided a few years ago to stop booking online and to book through my local travel agent, just to try and keep local staff in work and shops open. Hays travel in Largs, it's always a pleasure to... See more

Company replied

Rated 5 out of 5 stars

Our experience of booking our cruise was very straight forward. Eva was very helpful and knowledgeable about our destinations and ship we are travelling on. We did ask lots of questions which were ans... See more

Company replied

Rated 5 out of 5 stars

Just a fantastic service and first class staff that why I constantly use them for my bookings

Company replied

Rated 5 out of 5 stars

We went into the shop in Largs with a vague idea of what we were thinking about. Jolene was very helpful and knowledgeable and discussed all options available to us Describing areas we were looking a... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 73 Main Street, KA30 8AJ, Largs, United Kingdom

  • 01475297021

4.9

Excellent

TrustScore 5 out of 5

352 reviews

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4.9

All reviews

(352)

120,686 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy customer as always

Just a fantastic service and first class staff that why I constantly use them for my bookings

July 12, 2026
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Reply from Hays Travel - Largs

Thank you very much for your kind review! We hope you have a fantastic holiday and we look forward to helping you with any future plans you might have :)

Rated 5 out of 5 stars

Weekend break

The agent who I dealt with got me a great deal.

July 9, 2026
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Reply from Hays Travel - Largs

Thank you for your review, I hope you have a great time away 😀

Rated 5 out of 5 stars

Friendly helpful member of staff who…

Friendly helpful member of staff who help with booking etc.

June 25, 2026
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Reply from Hays Travel - Largs

Thank you very much for your kind review. We hope you have a wonderful holiday and we look forward in helping you with any future holiday plans you might have.

Rated 5 out of 5 stars

Largs branch

Heather from Largs shop was very helpful and knew her stuff and made thebooking process go smoothly.

June 28, 2026
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Reply from Hays Travel - Largs

Thank you for your kind review! We hope you have an amazing holiday when the time comes.

Rated 5 out of 5 stars

All staff are excellent

All staff are excellent.
Heather with whom booking is made is always cheerful and professional.

June 18, 2026
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Reply from Hays Travel - Largs

Thank you for your kind review! We hope you have an amazing holiday when the time comes.

Rated 5 out of 5 stars

Excellent local travel agent

I decided a few years ago to stop booking online and to book through my local travel agent, just to try and keep local staff in work and shops open.
Hays travel in Largs, it's always a pleasure to go in whether to book or make an inquiry. All the staff are lovely and friendly, nothing is too much for them. I would highly recommend them for any travel advice or bookings.

June 19, 2026
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Reply from Hays Travel - Largs

Thank you so much for your kind review, we really do appreciate you booking local with Hays Travel Largs and we look forward in helping with any future bookings you might have :)

Rated 1 out of 5 stars

Would like to start by just saying this…

Would like to start by just saying this is not about the complete company just the individual person that we booked with start to finish complete lies false smile
We booked our first cruise with a girl called Heather she explained that was a new ship a year old and that she had previously had taken the same cruise on the same ship the previous year to start with there was no taxi or bus to pick us up from the hotel to take us to the port also the same on our return trip she booked witch we had paid for in the beginning flights late at night knowing that we got of the ship at 9 am had to wait all day in the airport as we had loads of luggage with us

Any way the best way to describe this ship stinking absolutely stinking before taking a shower had to lev the shower door open and the cabin door as it smelled like really damp to the point that couldn’t breath and just not in the cabin but almost every where on board was the same the food was completely bland everything taste the same in every restaurant there’s no words to describe the experience the poor staff on board looked completely exhausted all the time could hardly raise a smile on there feet all day can only say she must Heather must quit a lot of commission to sell this tat to unknowing customers would not recommend her honesty she’s as false Asher smile
Please do ur home work before booking a cruise also so much cheaper if u go on line we found out
I think the ship had been built along side the ARK
All completely lies at 3 times the price
Definitely wouldn’t recommend all the 5 star reviews on this site are maid up or have been bout

June 3, 2026
Unprompted review
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Reply from Hays Travel - Largs

Thank you for taking the time to leave a review.  I have tried to call regarding some of the points you have raised which don't reflect what I arranged for you.  I would be grateful if we could set some time aside to help me understand the detail. Please give me a call on 01475 297021. Thanks

Rated 5 out of 5 stars

Quick and easy to book holiday.

Quick and easy to book holiday.
Always use local Hays Travel when booking.

June 9, 2026
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Reply from Hays Travel - Largs

Thank you so much for your kind feedback! We really appreciate your repeat business and we hope you have a wonderful holiday.

Rated 5 out of 5 stars

Heather at Hays Largs

Heather was first class extremely helpful and really went the extra mile

June 5, 2026
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Reply from Hays Travel - Largs

Thank you very much for your kind review! We hope you have a fantastic holiday :)

Rated 5 out of 5 stars

Margaret macdonald gold star service …

Use Hayes largs regularly Kimberley pre-looked for locations. We visited and booked our perfect holiday easily. Good a good deal. The service is outstanding and we look forward to booking our next holiday. Gold stars ✨

May 26, 2026
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Reply from Hays Travel - Largs

Thank you so much for your kind feedback! We really appreciate your repeat business and we hope you have a wonderful holiday.

Rated 5 out of 5 stars

Heather at Largs shop excellent

Heather in Largs is friendly, knowledgeable, understanding of our needs and wants and worked very hard to deliver for us (and has). I would recommend Heather to anyone and she will continue to help us optimise our Holiday experience now that we have booked

May 26, 2026
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Reply from Hays Travel - Largs

Thank you very much for your kind review! We hope you have a fantastic holiday :)

Rated 5 out of 5 stars

Great customer service

Great customer service from Eva and the rest of staff, very helpful and friendly.

May 16, 2026
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Reply from Hays Travel - Largs

Thank you so much for your kind review!

Rated 5 out of 5 stars

Eva was fantastic

Eva was fantastic, helped me with exactly what I was looking for. Quick and easy booking process. Would highly recommend.

May 17, 2026
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Reply from Hays Travel - Largs

Thank you so much for your kind review! We hope you have a wonderful holiday.

Rated 5 out of 5 stars

The service online is amazing

The service online is amazing, the lady who helped me did a great job, got a great deal for me and my kids.

Will definitely book with Hays again

May 17, 2026
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Reply from Hays Travel - Largs

Thank you so much for your kind review! We hope you have an amazing holiday.

Rated 5 out of 5 stars

Great customer service

Great customer service. Super incorporation of add ins to create a total package. Thank you Heather.

May 9, 2026
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Reply from Hays Travel - Largs

Thank you so much for your kind review! We hope you have an amazing time away.

Rated 5 out of 5 stars

As always Kim and her staff were…

As always Kim and her staff were helpfull courteous and knowledgeable about all aspects of our holiday .Another seamless and professional encounter, wouldn't think of using anyone else
THANKS KIM 😊

May 2, 2026
Hays Travel - Largs logo

Reply from Hays Travel - Largs

Thank you so much for your kind review, we hope you have a wonderful holiday.

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