Eva was fantastic, helped me with exactly what I was looking for. Quick and easy booking process. Would highly recommend.
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Eva gave us all the information we required . Especially information regarding disabled access around the ship, and got us a cabin near a lift. She made the process very easy and made it possible to p... See more
Company replied
Our experience of booking our cruise was very straight forward. Eva was very helpful and knowledgeable about our destinations and ship we are travelling on. We did ask lots of questions which were ans... See more
Company replied
The service online is amazing, the lady who helped me did a great job, got a great deal for me and my kids. Will definitely book with Hays again
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
73 Main Street, KA30 8AJ, Largs, United Kingdom
- 01475297021
4.9
Excellent
339 reviews
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Great customer service
Great customer service from Eva and the rest of staff, very helpful and friendly.
May 16, 2026
Eva was fantastic
Eva was fantastic, helped me with exactly what I was looking for. Quick and easy booking process. Would highly recommend.
May 17, 2026
The service online is amazing
The service online is amazing, the lady who helped me did a great job, got a great deal for me and my kids.
Will definitely book with Hays again
May 17, 2026
The assistant was so pleasant and…
The assistant was so pleasant and helpful and completed everything so simply
May 16, 2026
Great customer service
Great customer service. Super incorporation of add ins to create a total package. Thank you Heather.
May 9, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Helpful and friendly service from Emma.
May 12, 2026
Reply from Hays Travel - Largs
Thank you so much for your kind review !
Reply from Hays Travel - Largs
Thank you for your kind review :)
As always Kim and her staff were…
As always Kim and her staff were helpfull courteous and knowledgeable about all aspects of our holiday .Another seamless and professional encounter, wouldn't think of using anyone else
THANKS KIM 😊
May 2, 2026
Reply from Hays Travel - Largs
Thank you so much for your kind review, we hope you have a wonderful holiday.
Hays Travel Largs.
Absolutely brilliant service from start to finish of booking our holiday,The staff are amazing and so provisional with that personal touch.
April 30, 2026
Reply from Hays Travel - Largs
Thank you very much for your kind review - we hope you have an amazing holiday when the time comes.
Reply from Hays Travel - Largs
Thank you for your kind review! We hope you have a great trip :)
The normal polite efficient and…
The normal polite efficient and professional way the staff carry out their work is 5 star. AGAIN. Boy they are boring LOL
April 22, 2026
Reply from Hays Travel - Largs
Thank you very much for your kind review - we hope you have an amazing holiday when the time comes.
Staff always manage to find me a…
Staff always manage to find me a perfect holiday at short notice which rewuires little effort from me.
Positive experience again.
April 19, 2026
Reply from Hays Travel - Largs
Thank you very much for your kind review - we hope you have an amazing holiday when the time comes.
Norwegian cruise 2028
Eva gave us all the information we required . Especially information regarding disabled access around the ship, and got us a cabin near a lift. She made the process very easy and made it possible to pay monthly which suited us well.
April 15, 2026
Reply from Hays Travel - Largs
Thank you very much for your kind review - we hope you have an amazing holiday when the time comes.
I thought.\n The girls there was really…
I thought.\n The girls there was really helpful and give me a really good deal on the holiday. They were brilliant and so friendly.
March 22, 2026
Reply from Hays Travel - Largs
Thank you very much for your kind review - we hope you have an amazing holiday when the time comes.
great friendly service every time we…
great friendly service every time we book never any problems.
April 12, 2026
Reply from Hays Travel - Largs
Thank you very much for your kind review Mr Crawford! A pleasure as always helping you to get booked.
Eva was so friendly and helpful
Eva was so friendly and helpful. She looked for lots of options that would suit us.
April 9, 2026
Reply from Hays Travel - Largs
Thank you very much for your kind review - we hope you have an amazing holiday when the time comes.
Great staff and very friendly atmosphere
April 2, 2026
Reply from Hays Travel - Largs
Thank you very much for your kind review! We really do appreciate it :)
Great customer support and service from…
Great customer support and service from Heather. The booking process was difficult but Heather managed to complete this with all my requirements
March 18, 2026
Reply from Hays Travel - Largs
Thank you so much for your kind review! We hope you have an amazing Holiday when the time comes.
Reply from Hays Travel - Largs
Thank you so much for your kind review! We hope you have an amazing Holiday when the time comes.
My first holiday is great
My first holiday is great. Thanks Hays Travel for great service
March 5, 2026
Reply from Hays Travel - Largs
Thank you so much for your kind review, we look forward to helping you with any future holiday plans you might have.
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