Friendly knowledgeable staff. As an older couple booking a holiday the staff could not have been more helpful and pleasant. We will go back to tell them how the holiday was.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Friendly knowledgeable staff. As an older couple booking a holiday the staff could not have been more helpful and pleasant. We will go back to tell them how the holiday was.
Company replied
Very helpful advisor. Answered numerous questions from me & gave me confidence to go ahead with the booking. Booking process was easy & downloaded Hayes app & attached trip details.
Company replied
Went into Largs branch of Hays Travel and spoke to Kim about a holiday. After a helpful conversation we were all booked up and ready to go. We would not book anywhere else as its always a pleasure boo... See more
Company replied
Heather in the Largs office was first class. She was helpfull, professional, knowledgeable and courteous throughout face to face and telephone conversations and her email responses were prompt and con... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
73 Main Street, KA30 8AJ, Largs, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I thought.\n The girls there was really helpful and give me a really good deal on the holiday. They were brilliant and so friendly.

Reply from Hays Travel - Largs
great friendly service every time we book never any problems.

Reply from Hays Travel - Largs
Eva was so friendly and helpful. She looked for lots of options that would suit us.

Reply from Hays Travel - Largs
Great customer support and service from Heather. The booking process was difficult but Heather managed to complete this with all my requirements

Reply from Hays Travel - Largs

Reply from Hays Travel - Largs
My first holiday is great. Thanks Hays Travel for great service

Reply from Hays Travel - Largs
Excellent service as usual!
Heather is knowledgeable, efficient and always goes the extra mile to ensure the customer is fully informed and all done in a friendly manner.

Reply from Hays Travel - Largs
Disneyland booking
Kim was extremely knowledgeable and helpful. Would not hesitate to recommend.

Reply from Hays Travel - Largs
I had a bit of too-ing and fro-ing in my head over what and where to book.
The two girls I spoke to and chatted online to in the Largs store were great and very patient with me.
I'm very happy with what I've now booked for my daughter and I.

Reply from Hays Travel - Largs
My husband and I visited the Hays travel shop in Largs. We spoke with Eva and told her that we had seen a holiday on the website we were interested in and could she set it up for us as we are both not very good on computers. She took the details and within 10 minutes everything was booked. The apartment, the flights and the transfers.

Reply from Hays Travel - Largs
Great customer service from Eva in the Largs office. Always like to support local outlets. Completely satisfied.

Reply from Hays Travel - Largs

Reply from Hays Travel - Largs
Good website and the booking process with kimberley was seamless.
Hopefully everything continues in this vein

Reply from Hays Travel - Largs
Heather was really professional and very helpful with my questions about out proposed holiday to Majorca

Reply from Hays Travel - Largs
Heather from the Largs branch went above and beyond to get me booked on my dream holiday which is on the Wish Disney cruise! She sat for hours to get my booking sorted! Happy tears were shed! This really is a bucket list trip for us and it meant everything to me to be able to get booked on this ship!

Reply from Hays Travel - Largs
Friendly efficient service. Only bought insurance , got exactly what we needed.

Reply from Hays Travel - Largs
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.