Hays Travel - Largs Reviews 

368
TrustScore 5 out of 5

4.9

73 Main Street, KA30 8AJ Largs, GB


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Rated 5 out of 5 stars

Friendly knowledgeable staff. As an older couple booking a holiday the staff could not have been more helpful and pleasant. We will go back to tell them how the holiday was.

Company replied

Rated 5 out of 5 stars

Very helpful advisor. Answered numerous questions from me & gave me confidence to go ahead with the booking. Booking process was easy & downloaded Hayes app & attached trip details.

Company replied

Rated 5 out of 5 stars

Went into Largs branch of Hays Travel and spoke to Kim about a holiday. After a helpful conversation we were all booked up and ready to go. We would not book anywhere else as its always a pleasure boo... See more

Company replied

Rated 5 out of 5 stars

Heather in the Largs office was first class. She was helpfull, professional, knowledgeable and courteous throughout face to face and telephone conversations and her email responses were prompt and con... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 73 Main Street, KA30 8AJ, Largs, United Kingdom

  • 01475297021

4.9

Excellent

TrustScore 5 out of 5

368 reviews

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4.9

All reviews

(368)

123,510 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top customer service

Excellent & efficient communication

January 5, 2026
Hays Travel - Largs logo

Reply from Hays Travel - Largs

Thank you so much for the kind review! We hope you have an amazing holiday.

Rated 5 out of 5 stars

Booking a holiday with ease

Always use hays travel as the staff are first class polite. helpful. Knowledgeable and best of all patient nothing is a problem to them.

January 5, 2026
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Reply from Hays Travel - Largs

Thank you so much for the kind review! We hope you have an amazing holiday.

Rated 5 out of 5 stars

Helpful staff

Helpful staff

December 31, 2025
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Reply from Hays Travel - Largs

Thank you very much for taking the time to leave a review

Rated 5 out of 5 stars

Heather at Hays customer service was outstanding!

Excellent experience Heather was professional knowledgeable and provided an excellent standard of customer service communicating everything clearly and quickly to help inform me so I could take advantage of the price by booking quickly on the live system as prices can change. She is a credit to the branch and the company! Thanks for a great service!

November 18, 2025
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Reply from Hays Travel - Largs

Thank you so much for your kind feedback Laura! We hope you have a wonderful holiday and we cant wait to hear all about it x

Rated 5 out of 5 stars

I have booked with Hays in largs a few…

I have booked with Hays in largs a few times now and find Kimberley very knowledgeable and friendly always helpful as are all the girls at largs.

December 19, 2025
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Reply from Hays Travel - Largs

Thank you so much for your kind review! We hope you have an amazing holiday and we look forward in helping you plan many more!

Rated 5 out of 5 stars

5 stars

Fast, friendly, efficient, easy to talk to, would absolutely use again

December 18, 2025
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Reply from Hays Travel - Largs

Thank you so much for your kind review Stuart! We hope you have a wonderful holiday and we look forward to helping you with any future holiday plans you might have.

Rated 5 out of 5 stars

Great service

Very helpful and knowledgeable staff. I haven’t used a travel agent in a long time but I will again. They got me a cruise that I didn’t find on line.

November 27, 2025
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Reply from Hays Travel - Largs

Thank you so much for leaving such a kind review ! We hope you have a wonderful holiday and we look forward to planning your next one :)

Rated 5 out of 5 stars

Heather was a great help and service…

Heather was a great help and service with a smile 😃

November 28, 2025
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Reply from Hays Travel - Largs

Thank you so much for taking the time to leave me a review Karen. It was a pleasure helping you to get booked :)

Rated 5 out of 5 stars

Fantastic service and offers from Hays…

Fantastic service and offers from Hays in Largs .

November 9, 2025
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Reply from Hays Travel - Largs

Thank you so much for taking the time to leave a lovely review, it was a pleasure helping you to get booked.

Rated 5 out of 5 stars

Fantastic experience! Eva is a gem.

We seen a cruise advertised on Facebook and sent a message to the Facebook page. Eva answered my many questions & made the booking process really easy. She was very knowledgeable & friendly throughout.

November 5, 2025
Unprompted review
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Reply from Hays Travel - Largs

Thank you so much for taking the time to leave a lovely review, it was a pleasure helping you to get booked.- Eva x

Rated 5 out of 5 stars

Good customer attention

Eva went out of her way to find us exactly what we were looking for. She updated us frequently and did everything she could in a friendly patient and professional manner. In the end the flight times put us off so we are rethinking but I wouldn't hesitate to recommend Hays.

October 27, 2025
Unprompted review
Hays Travel - Largs logo

Reply from Hays Travel - Largs

Thank you so much for taking the time to leave such a lovely review! You know where to find me when you have a new destination in mind - Eva

Rated 1 out of 5 stars

Booked to go to Belfast for a couple of…

Booked to go to Belfast for a couple of days and told us was a good deal so we took it,I discovered it I had booked it myself I could have saved £142.00. Will check online in future before I go back there.

September 21, 2025
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Reply from Hays Travel - Largs

Hiya Christine thanks for taking the time to leave a review. However I did match the quote you guys came in to branch with. Prices and availability can be subject to change at anytime. We will always do our best to match your requirements. - Eva :)

Rated 5 out of 5 stars

The ladies at the Largs branch ALWAYS…


The ladies at the Largs branch ALWAYS TAKE GREAT CARE OF ME. I would recommend Hays to everyone

October 1, 2025
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Reply from Hays Travel - Largs

Thank you so much for your kind review! We look forward to helping you arrange your trips in the future.

Rated 5 out of 5 stars

Holiday booking

This is our third holiday booking with yourselves.have never has any problems.and always found the staff more than helpful

September 28, 2025
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Reply from Hays Travel - Largs

Thank you so much for your kind review! We hope you have an amazing holiday when the time comes.

Rated 5 out of 5 stars

I phoned Largs store just before…

I phoned Largs store just before shutting as i seen a brilliant deal the girl I spoke to was Excellent my phone was going to run out but she managed to book my Disneyland Paris holiday in about 3 mins I can't Thank You enough,also a nice girl called few days letter to explain about Mastercard you can get to use on holiday which was very helpful Thank You

September 14, 2025
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Reply from Hays Travel - Largs

Thank you so much for your kind review! We hope you have an amazing holiday when the time comes.

Rated 5 out of 5 stars

Efficent and knowlegable assistant Eva.

Efficent and knowlegable assistant Eva. Made us feel at ease and nothing was a bother.

September 21, 2025
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Reply from Hays Travel - Largs

Thank you so much for your kind review! We hope you have an amazing holiday when the time comes.

Rated 5 out of 5 stars

Happy booking.

As soon as you enter the office, you are greeted by a lovely hello and smile by Heather. She asks all the relevant questions re the holiday you are looking for. You are given several options to choose from. Heather seemed well informed of the area and hotels we were looking at. With her knowledge and expertise we found the hotel we hope suits us and will look forward to our holiday.

September 14, 2025
Hays Travel - Largs logo

Reply from Hays Travel - Largs

Thank you so much for taking the time to leave me such lovely feedback! It was a pleasure as always helping you to book your holiday.

Rated 5 out of 5 stars

Kim was excellent at the Largs branch

Kim was excellent at the Largs branch, so helpful and made booking such a less stressful experience, can't thank her enough.

September 14, 2025
Hays Travel - Largs logo

Reply from Hays Travel - Largs

Thank you so much for your kind review! We hope you have an amazing holiday when the time comes.

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