Friendly knowledgeable staff. As an older couple booking a holiday the staff could not have been more helpful and pleasant. We will go back to tell them how the holiday was.
Company replied
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Friendly knowledgeable staff. As an older couple booking a holiday the staff could not have been more helpful and pleasant. We will go back to tell them how the holiday was.
Company replied
Very helpful advisor. Answered numerous questions from me & gave me confidence to go ahead with the booking. Booking process was easy & downloaded Hayes app & attached trip details.
Company replied
Went into Largs branch of Hays Travel and spoke to Kim about a holiday. After a helpful conversation we were all booked up and ready to go. We would not book anywhere else as its always a pleasure boo... See more
Company replied
Heather in the Largs office was first class. She was helpfull, professional, knowledgeable and courteous throughout face to face and telephone conversations and her email responses were prompt and con... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
73 Main Street, KA30 8AJ, Largs, United Kingdom
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Reply from Hays Travel - Largs
Always use hays travel as the staff are first class polite. helpful. Knowledgeable and best of all patient nothing is a problem to them.

Reply from Hays Travel - Largs
Excellent experience Heather was professional knowledgeable and provided an excellent standard of customer service communicating everything clearly and quickly to help inform me so I could take advantage of the price by booking quickly on the live system as prices can change. She is a credit to the branch and the company! Thanks for a great service!

Reply from Hays Travel - Largs
I have booked with Hays in largs a few times now and find Kimberley very knowledgeable and friendly always helpful as are all the girls at largs.

Reply from Hays Travel - Largs

Reply from Hays Travel - Largs
Very helpful and knowledgeable staff. I haven’t used a travel agent in a long time but I will again. They got me a cruise that I didn’t find on line.

Reply from Hays Travel - Largs
Heather was a great help and service with a smile 😃

Reply from Hays Travel - Largs
It was very good but you send far too many emails which is very annoying

Reply from Hays Travel - Largs
Fantastic service and offers from Hays in Largs .

Reply from Hays Travel - Largs
We seen a cruise advertised on Facebook and sent a message to the Facebook page. Eva answered my many questions & made the booking process really easy. She was very knowledgeable & friendly throughout.

Reply from Hays Travel - Largs
Eva went out of her way to find us exactly what we were looking for. She updated us frequently and did everything she could in a friendly patient and professional manner. In the end the flight times put us off so we are rethinking but I wouldn't hesitate to recommend Hays.

Reply from Hays Travel - Largs
Booked to go to Belfast for a couple of days and told us was a good deal so we took it,I discovered it I had booked it myself I could have saved £142.00. Will check online in future before I go back there.

Reply from Hays Travel - Largs
The ladies at the Largs branch ALWAYS TAKE GREAT CARE OF ME. I would recommend Hays to everyone

Reply from Hays Travel - Largs
This is our third holiday booking with yourselves.have never has any problems.and always found the staff more than helpful

Reply from Hays Travel - Largs
I phoned Largs store just before shutting as i seen a brilliant deal the girl I spoke to was Excellent my phone was going to run out but she managed to book my Disneyland Paris holiday in about 3 mins I can't Thank You enough,also a nice girl called few days letter to explain about Mastercard you can get to use on holiday which was very helpful Thank You

Reply from Hays Travel - Largs
Efficent and knowlegable assistant Eva. Made us feel at ease and nothing was a bother.

Reply from Hays Travel - Largs

Reply from Hays Travel - Largs
As soon as you enter the office, you are greeted by a lovely hello and smile by Heather. She asks all the relevant questions re the holiday you are looking for. You are given several options to choose from. Heather seemed well informed of the area and hotels we were looking at. With her knowledge and expertise we found the hotel we hope suits us and will look forward to our holiday.

Reply from Hays Travel - Largs
Kim was excellent at the Largs branch, so helpful and made booking such a less stressful experience, can't thank her enough.

Reply from Hays Travel - Largs
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