Friendly knowledgeable staff. As an older couple booking a holiday the staff could not have been more helpful and pleasant. We will go back to tell them how the holiday was.
Company replied
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Friendly knowledgeable staff. As an older couple booking a holiday the staff could not have been more helpful and pleasant. We will go back to tell them how the holiday was.
Company replied
Very helpful advisor. Answered numerous questions from me & gave me confidence to go ahead with the booking. Booking process was easy & downloaded Hayes app & attached trip details.
Company replied
Went into Largs branch of Hays Travel and spoke to Kim about a holiday. After a helpful conversation we were all booked up and ready to go. We would not book anywhere else as its always a pleasure boo... See more
Company replied
Heather in the Largs office was first class. She was helpfull, professional, knowledgeable and courteous throughout face to face and telephone conversations and her email responses were prompt and con... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
73 Main Street, KA30 8AJ, Largs, United Kingdom
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Absolutely excellent. They know what I want in terms of holidays and go and source it ...well done Kim , Heather and team

Reply from Hays Travel - Largs
Kim is so lovely and anything is never a hassle to her she always try’s her best to get us the right deal to suit us!

Reply from Hays Travel - Largs
Kimberly was very helpful advising us on the different destinations and she followed through the booking process very easily which made it a really good experience for us. Thank you Kimberly.

Reply from Hays Travel - Largs
Quick and efficient service - listened to what I was looking for and what was important- sources best deal for me

Reply from Hays Travel - Largs
Very polite professional staff and very efficient and knowledgeable. The holiday i booked is an amazing deal.

Reply from Hays Travel - Largs
Kimberly was very helpful in all questions and answered quickly defo recommend xx

Reply from Hays Travel - Largs
Very happy with service we received from Eva she was very patient and helpful with helping us plan our holiday. Wouldn’t hesitate to recommend hays travel to all our friends.

Reply from Hays Travel - Largs
Eva was very friendly and helpful. She explained everything and managed to get the holiday cheaper

Reply from Hays Travel - Largs
As always brilliant service, very knowledgable staff who are friendly and helpful.

Reply from Hays Travel - Largs
Very helpful both via email and in person.
Everyone was very patient as I had a toddler with me!
Excellent service and experience from everyone in the shop

Reply from Hays Travel - Largs
Made numerous enquiries on our behalf to get the package we wanted. Very helpful, quick responses to communications. Very friendly staff.

Reply from Hays Travel - Largs
booked holiday , travel agent was very helpful and efficient finding the resort and hotel we wanted . We could could not get the dates we wanted as no availability so booked for later in the year

Reply from Hays Travel - Largs
Good communication from Kim. Very helpful, quick and efficient. Arranged a holiday to suit us at a really good price.

Reply from Hays Travel - Largs
Everything went well at booking my holiday and Kim the astiant manager got all my holiday extras like internal flights hotel etc

Reply from Hays Travel - Largs
Joelene was extremely helpful and efficient dealing with my enquiry and booking for my future holiday with my sisters. I felt that I was in very capable hands throughout the process, it actually felt very stress free which I was delighted about. I will certainly be back to the Largs shop in the future.

Reply from Hays Travel - Largs
Jolene was extremely professional and discreet when discussing sensitive health information.
She also fetched me a glass of water as I wasn't feeling very well.
Very efficient and cohesive staff team x

Reply from Hays Travel - Largs
Booked Disney Land Paris through Hays Travel Largs. Eva was great the process was stress free and all information was above board. Would use this travel company again.

Reply from Hays Travel - Largs

Reply from Hays Travel - Largs
Eva was extremely helpful. She listened to what I was looking for and gave prompt offers and holidays

Reply from Hays Travel - Largs
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