We were delighted with the professional assistance and advice we received from Bronny when booking our extended holiday to New Zealand. Trying to book long haul flights, internal fights to match up w... See more
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We were made very welcome and Luke sorted everything out for us i.e. the flights, insurance and car hire as he did for us for two previous holidays. So much better to discuss options with someone in p... See more
Company replied
Bronny had actually been to Krakow in Poland. She gave us useful information, recommended places to visit, restaurants she had been to, even the hotel she stayed in. Bronny is professional, helpf... See more
Company replied
We found Hays an easy and fruendly company to deal with. Joe at Leamington Spa organised our holiday for June now we are planning another for September. Joe was on the button getting the best deal... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
106 The Parade, CV32 4DW, Leamington Spa, United Kingdom
- 01926675665
4.9
Excellent
835 reviews
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Reply from Hays Travel - Leamington Spa
Thank you Jessica for giving Luke a 5 star review, for your holiday to The Costa del sol.
Kind Regards
Tracey Rhodes
Branch Manager
Reply from Hays Travel - Leamington Spa
Thank you for making another booking with us and thank you for your 5 star review
Kind Regards Tracey Rhodes Branch Manager
I rang his travel in Leamington first…
I rang his travel in Leamington first and I asked them to get me the best price on a short break to New York on within 10 minutes. He got back with the best price on a good hotel perfect.
January 15, 2026
Reply from Hays Travel - Leamington Spa
Thank you for your 5 star review and booking with us
Kind Regards
Tracey Rhodes Branch Manager
Always look forward to going into…
Always look forward to going into leamington Hays , got to know the staff well now and especially Joe who knows exactly the holiday we are looking for and never been disappointed yet !
Great team
January 17, 2026
Reply from Hays Travel - Leamington Spa
Thank you for your 5 star review we are so happy that you have booked another holiday with us
Kind Regards
Tracey Rhodes Branch Manager
Excellent personal service at the…
Excellent personal service at the Leamington Spa branch.
January 16, 2026
Reply from Hays Travel - Leamington Spa
Thank you for your 5 star review
Kind Regards
Tracey Rhodes
Branch Manager
This start of our holiday
The whole experience was just so good and professional .. nothing was to much trouble to look for what I wanted and I was not rushed the
January 13, 2026
Reply from Hays Travel - Leamington Spa
Good Afternoon John,
Thank you for your 5* review!
Kind Regards
Lily
Apprentice
Booking a cruise…
Very helpful with good skills which allowed us to book our cruise easily.
January 14, 2026
Reply from Hays Travel - Leamington Spa
Good Afternoon David,
Thank you for taking the time to leave a 5* review! It was a pleasure to help book your cruise holiday yesterday and I wish you a wonderful time!
Kind Regards
Joe
Assistant Branch Manager
5 Starr Seamless to make the necessary travel…
Seamless to make the necessary travel arrangements.
Have received the email information. Will need yiur assistant to Update my Air Canada App.
Please advise the validation of the Canadian passport visa i took out last year. On my passport. Will it required renewing?
Thank you for your guidance in making these travel plans to a Canada
Many thanks
David Lawson
January 14, 2026
Reply from Hays Travel - Leamington Spa
Hi David, thank you for your kind review & for the 5* - I have sent you an email in response to your questions.
All the best,
Luke
everything we expected of a professional travel agent.
Joe at the Leamington branch attended to every aspect of our booking with meticulous precision. No question was too much trouble for him. Competent and helpful, he was everything we expected of a professional travel agent.
January 10, 2026
Reply from Hays Travel - Leamington Spa
We appreciate you taking the time to share your booking experience and thank you for the 5* review. We're happy to hear that Joe was so helpful and thorough, ensuring all your needs were met with expertise.
Kind Regards,
Luke
Michelle was fantastic at her job with…
Michelle was fantastic at her job with me booking my hotel and car parking, Gerard.
January 9, 2026
Reply from Hays Travel - Leamington Spa
Hi Gerard, Thank you for your kind words and for the generous 5 star review! Regards, Michelle
Hays travel has always given me very…
Hays travel has always given me very good service also very helpful when you ask questions all the staff are equal on help as long as I go on holiday I wii certainly use them
January 3, 2026
Reply from Hays Travel - Leamington Spa
Thank you for your kind Review. We appreciate you taking the time to share your positive experience with us! We're happy to hear that Charlene is helpful and provided excellent service.
Kind Regards,
Luke
Care and attention to detail
Friendly, prompt, efficient service! Right through from first enquiry to day of travel. Thank you!
January 9, 2026
Reply from Hays Travel - Leamington Spa
Thank you for your lovely feedback and generous 5 star review! We appreciate you trusting us with your holiday . Regards, Michelle
Brilliant we thought the lady was very…
Brilliant we thought the lady was very helpful and happy
January 7, 2026
Reply from Hays Travel - Leamington Spa
Thank you for booking another holiday with us and Thanks for Lily's 5 star review Kind Regards
Tracey Rhodes
Branch Manager
Best customer service ever
Our travel agent Lily was amazingly helpful whilst organising our large group holiday. As a big group of young adults, it was a stressful situation but Lily handled it professionally and with such positive attitude and confidence in her skills. She was very helpful and we owe our holiday to her 😃🥳
January 6, 2026
Unprompted review
Reply from Hays Travel - Leamington Spa
Hi Mia,
Thankyou so much for your 5 star review! I'm glad I could help you out and make your experience easier. :)
Many thanks,
Lily
Always greeted with a smile from the…
Always greeted with a smile from the team. We only book with Hays and are always looked after. Joe is great very knowledge and friendly.
January 5, 2026
Reply from Hays Travel - Leamington Spa
Thank you for your 5 star Review, We are really happy that your customer experience is always excellent with Joe our Assistant Manager.
Kind Regards
Tracey Rhodes
Branch Manager
Me and my friend came in today to book…
Me and my friend came in today to book a group holiday of 12 people to tenerife . Lily was absolutely amazing she took us through different options like villas and apartments and found us the best deal . We are going back tomorrow to book.
Well done Lily ☺️
January 5, 2026
Unprompted review
Reply from Hays Travel - Leamington Spa
Hi Brooke,
Thankyou so much for your 5 star review! It was an absolute pleasure and I will see you later on for your booking. :)
Many thanks and best wishes,
Lily
Always the service we receive from Joe
January 5, 2026
Reply from Hays Travel - Leamington Spa
Thank you Tony for your 5* review, I appreciate you taking the time to leave a positive message!
Kind Regards
Joe
Assistant Branch Manager
Made to feel relaxed and welcome,
Made to feel relaxed and welcome,
Helpful and informed advice
Would recommend for ease in booking a break
January 3, 2026
Reply from Hays Travel - Leamington Spa
Thank you for your 5 star review, I hope you both have a great time in Ireland
Kind Regards Tracey Rhodes Branch Manager
Booking a holiday couldn’t have been…
Booking a holiday couldn’t have been easier. The staff, including Luke and Tracey, were so knowledgeable, helpful, patient, friendly and tailored the holiday exactly to my needs.
December 31, 2025
Reply from Hays Travel - Leamington Spa
Thank you Pauline for the 5 star review, Happy New Year
Thank you Joe
Joe went above and beyond to help me. He had excellent knowledge, advice and communication skills
Being made a lovely cuppa and offered a sweet Christmas treat really was the icing on the cake
I will always use and recommend Hays from now on
December 15, 2025
Reply from Hays Travel - Leamington Spa
Hi Catherine,
Thank you so much for taking the time to leave a 5* review, it is lovely to hear your kind words!
I am so glad you are happy with everything and what a lovely trip you have to look forward too!
Thank you for booking with us and we wish you a merry Christmas and a happy new year!
Many thanks
Joe
Assistant Branch Manager
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