The lady who helped us was full of helpful advice, and she was endlessly patient until we’d finally made up our minds. We couldn’t have wished for friendlier or more efficient service. We’re now looki... See more
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See what reviewers are saying
I received prompt, efficient and excellent service from Ellie. I told Ellie my requirements and Ellie found me a suitable hotel and resort in a timely and helpful way. I have always found all the sta... See more
Rebecca was extremely helpful and had a lot of knowledge to offer. She was that helpful we are planning to book another holiday for April 2027 with her help. I would definitely recommend her to my f... See more
Hays is my travel agent now. Rebecca is the woman I always book with. Hays are fast, staff are polite and friendly, professional, find the best flights, don't make mistakes, are helpful and overall af... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Briggate 72, LS1 6LH, Leeds, England, United Kingdom
- 0113827573
4.9
Excellent
414 reviews
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Hays is my travel agent now and for good.
Hays is my travel agent now. Rebecca is the woman I always book with. Hays are fast, staff are polite and friendly, professional, find the best flights, don't make mistakes, are helpful and overall after one experience I decided I would never use another agent now. I never have and don't regret it. I highly recommend Hays travel.
August 1, 2026
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review😊- Ellie
Very helpful
July 30, 2026
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review😊- Ellie
Easy and friendly booking
The booking process was so easy and Ellie our agent was lovely, so friendly and helpful , just looking forward to getting away now and enjoying a relaxing weeks break . Thank you
July 26, 2026
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review😊- Ellie
Very friendly helpful staff
Very friendly helpful staff - great service , smooth easy booking process
July 25, 2026
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review😊
Hays travel agents - highly recommended
The agent fully understood my request and addressed it without any issues. Rebecca was friendly, very experienced, asked the right questions and I had my booking in no time. I have used Hays travel agents before as they never disappoint so I will always use them and would highly recommend this travel agency.
July 19, 2026
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review, we will pass this on to Rebecca😊
Very helpful customer service. The staff very friendly and patient.
Very helpful customer service.
July 16, 2026
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review😊
Lady who dealt with the my holiday was…
Lady who dealt with the my holiday was very efficient along with the other two ladies in branch who were also very helpful.
July 20, 2026
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review😊
First time traveler
First time booking a holiday, I was very nervous. Rebecca at the Leeds briggate branch was very helpful, polite and patient.
She answered every question I had. Really put me at ease and we had a bit of a laugh. She let me have a bit of time to think about whether I was wanting to book the holiday, which she didn't have to do. In the end I decided to put a deposit on the holiday and Rebecca took me through all extra details that needed to be done. All in all I had a great experience and would gladly book another holiday through Hays travel.
July 12, 2026
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review, we will pass this on to Rebecca😊
The staff were excellent in every way.
July 9, 2026
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review😊
Advisor took his time and has checked…
Advisor took his time and has checked several sites to make sure we had the best holiday deal
Great service
I cannot fault him 😊
July 6, 2026
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review, we will pass this on to Shaun😊
Each person is treated like there only…
Each person is treated like there only customer.
July 18, 2026
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review😊
Everything was great.very helpfull
July 18, 2026
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review😊
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review, we will pass this on to Rebecca😊
Great service as always …
Had a great experience yet again with Lynn at the briggate branch 4th Holiday book this year with her and her branch always amazing service really considers my needs never rushed and always gives me time to consider so never feel under pressure ❤️ well done team briggate for providing such a lovely environment and great service 👏
July 10, 2026
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely Review 😁 - Ellie
Lynn Siddle was brilliant.She did…
Lynn Siddle was brilliant.She did everything possible yo get our next holiday.
July 11, 2026
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely Review 😁 - Ellie
She suits all my requirements I was…
She suits all my requirements I was happy with the results. Visiting places I have always wanted to travel to. She was friendly and helpful.
July 10, 2026
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely Review 😁 - Ellie
This place is a gem
This place is a gem. Apartments are lovely and clean the beach is in the hotel and swimming pool aswell.
Overall it’s an amazing place. You have to pay extra for the AC.
July 1, 2026
Reply from Hays Travel - Leeds Briggate
We're really pleased you had an amazing time! - Ellie
Leeds
I saw Lynn at your Leeds Briggate branch. She was great, very friendly and professional. I told her what i wanted and she sorted it all for me. Gave me a few tips too as she had been to the place I am travelling to. Excellent service and I will definitely use Hays Travel again
July 4, 2026
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely Review 😁 - Ellie
All staff at Hays travel very helpful
All staff at Hays travel very helpful, friendly and professional
June 26, 2026
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely Review 😁 - Ellie
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely Review 😁 - Ellie
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