Hays Travel - Leesa Kilcollins Reviews 

196
TrustScore 5 out of 5

4.9

Personal Travel Consultant Leesa Kilcollins, IV19 Tain, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been using Leesa for years and honestly couldn’t recommend her enough. It is as easy as, “Leesa we have a week or two where can we go?” and just like that she makes the most amazing holidays co... See more

Company replied

Rated 5 out of 5 stars

We have used Leesa as our travel agent on many occasions from cruising to a week in a resort and what makes Leesa stand out is her level of service and attention to detail. We tell her what we are loo... See more

Company replied

Rated 5 out of 5 stars

5* We have just booked our once in a life time family holiday with Leesa to Australia and she has been amazing! Handling all the details of every place we want to go to and coming back not only with a... See more

Company replied

Rated 5 out of 5 stars

Leesa really knows her stuff about crusies, she got us a good deal for 2 cabins and as this is our 1st crusie it really helped with doing all booking. Looking forward to our 1st crusie as a family in... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Leesa Kilcollins, IV19, Tain, United Kingdom

  • 1862808520

4.9

Excellent

TrustScore 5 out of 5

196 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(196)

125,952 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best TA ever

I have been using Leesa for years and honestly couldn’t recommend her enough. It is as easy as, “Leesa we have a week or two where can we go?” and just like that she makes the most amazing holidays come true. Nothing is too much trouble and she answers every one of my million questions. Will never go on holiday without doing it through her.

August 27, 2026
Hays Travel - Leesa Kilcollins logo

Reply from Hays Travel - Leesa Kilcollins

my favourite review ever!!

Rated 5 out of 5 stars

Brilliant

Very good service, helpful from start to finish :)

August 8, 2026
Hays Travel - Leesa Kilcollins logo

Reply from Hays Travel - Leesa Kilcollins

Delighted to help!

Rated 5 out of 5 stars

We have used Leesa as our travel agent…

We have used Leesa as our travel agent on many occasions from cruising to a week in a resort and what makes Leesa stand out is her level of service and attention to detail. We tell her what we are looking for and without fail she delivers that and more. She is friendly, happy and always has the customers interests first. Booking a holiday with Leesa is stress free and an exciting experience. 5 stars

August 8, 2026
Hays Travel - Leesa Kilcollins logo

Reply from Hays Travel - Leesa Kilcollins

This has made my day :) Thank you

Rated 5 out of 5 stars

Great service

Great service, quick responses and a real personal touch

July 31, 2026
Hays Travel - Leesa Kilcollins logo

Reply from Hays Travel - Leesa Kilcollins

My Pleasure

Rated 5 out of 5 stars

Leesa was very helpful…

Leesa was very helpful- she responded to my initial request very quickly and soon got back to me with quotes, answering any questions I had as well. A very smooth booking process.

July 29, 2026
Hays Travel - Leesa Kilcollins logo

Reply from Hays Travel - Leesa Kilcollins

Delighted to help!

Rated 5 out of 5 stars

Amazing help as always

Amazing help as always. Fast and efficient. Wouldn’t go anywhere else.

July 10, 2026
Hays Travel - Leesa Kilcollins logo

Reply from Hays Travel - Leesa Kilcollins

Thank you Ross :)

Rated 5 out of 5 stars

Legend of the Sea

Leesa found us the perfect deal for our cruise, had lots of helpful advice and made the booking process easy

July 6, 2026
Hays Travel - Leesa Kilcollins logo

Reply from Hays Travel - Leesa Kilcollins

Thank you for taking the time to review! :)

Rated 5 out of 5 stars

Absolutely fantastic!

Absolutely fantastic!
Another easy booking with Leesa. Nothing is ever difficult.
Leesa is very knowledgeable, friendly, fast and efficient.
Highly recommend Leesa’s services. That’s why we don’t use anyone else.

June 6, 2026
Hays Travel - Leesa Kilcollins logo

Reply from Hays Travel - Leesa Kilcollins

Always a pleasure!

Rated 5 out of 5 stars

Leesa was very helpful and responded so…

Leesa was very helpful and responded so quickly. We managed to book the holiday we liked and even saved some money. It was a very simple process and stress free. Would highly recommend Leesa 😊

May 25, 2026
Hays Travel - Leesa Kilcollins logo

Reply from Hays Travel - Leesa Kilcollins

My pleasure Ashley!

Rated 5 out of 5 stars

This is my 3 or 4th time having a…

This is my 3 or 4th time having a holiday booked by Leesa. Everytime
It is effortless and stress free and really appreciate the help with taking all the stress and worry out of booking the right holiday.

May 21, 2026
Hays Travel - Leesa Kilcollins logo

Reply from Hays Travel - Leesa Kilcollins

Always my pleasure :)

Rated 5 out of 5 stars

5* We have just booked our once in a…

5* We have just booked our once in a life time family holiday with Leesa to Australia and she has been amazing! Handling all the details of every place we want to go to and coming back not only with an itinerary but with a bonus of a cruise too at an outstanding price. Helpful, professional and friendly! Thanks to Leesa we have our dream holiday booked!

May 15, 2026
Unprompted review
Hays Travel - Leesa Kilcollins logo

Reply from Hays Travel - Leesa Kilcollins

Thank you so much Kia, this has made my day!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look