Hays Travel - Leesa Kilcollins Reviews 

197
TrustScore 5 out of 5

4.9

Personal Travel Consultant Leesa Kilcollins, IV19 Tain, GB


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Rated 5 out of 5 stars

Having booked through Leesa before we knew what to expect! Great quick service and always very professional. She listens to what we want and always comes up with great options.

Rated 5 out of 5 stars

I have been using Leesa for years and honestly couldn’t recommend her enough. It is as easy as, “Leesa we have a week or two where can we go?” and just like that she makes the most amazing holidays co... See more

Company replied

Rated 5 out of 5 stars

We have used Leesa as our travel agent on many occasions from cruising to a week in a resort and what makes Leesa stand out is her level of service and attention to detail. We tell her what we are loo... See more

Company replied

Rated 5 out of 5 stars

5* We have just booked our once in a life time family holiday with Leesa to Australia and she has been amazing! Handling all the details of every place we want to go to and coming back not only with a... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Leesa Kilcollins, IV19, Tain, United Kingdom

  • 1862808520

4.9

Excellent

TrustScore 5 out of 5

197 reviews

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4.9

All reviews

(197)

120,653 reviews in the last 12 months

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Rated 5 out of 5 stars

5* We have just booked our once in a…

5* We have just booked our once in a life time family holiday with Leesa to Australia and she has been amazing! Handling all the details of every place we want to go to and coming back not only with an itinerary but with a bonus of a cruise too at an outstanding price. Helpful, professional and friendly! Thanks to Leesa we have our dream holiday booked!

May 15, 2026
Unprompted review
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Reply from Hays Travel - Leesa Kilcollins

Thank you so much Kia, this has made my day!

Rated 5 out of 5 stars

Excellent service

Nothing was too much trouble for Leesa, she was very approachable and extremely helpful looking at different destinations, dates and flights. I would highly recommend her.

May 12, 2026
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Reply from Hays Travel - Leesa Kilcollins

Delighted to help Gail!

Rated 5 out of 5 stars

This is my second Cruise booked with Leesa !

This is my second Cruise booked through Leesa and the service provided was seamless! Supplying the criteria on the type of holiday we wanted - Leesa came but with a wide variety of amazing options. Faultless! :)

April 15, 2026
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Reply from Hays Travel - Leesa Kilcollins

Thank you Emma, this means a lot!

Rated 5 out of 5 stars

Very helpful

Very helpful, very quick replies couldn’t ask for any more

April 16, 2026
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Reply from Hays Travel - Leesa Kilcollins

My Pleasure.

Rated 5 out of 5 stars

5th year in a row

This is our 5th year in a row booking with Leesa and she always makes it very easy and wouldn't book with anyone else now

April 2, 2026
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Reply from Hays Travel - Leesa Kilcollins

Thank you for trusting me with your family holiday year after year :)

Rated 5 out of 5 stars

Leesa is one of the friendliest and…

Leesa is one of the friendliest and knowledgeable travel expert that we have ever used. She has given us the best advice and customer service and we couldn’t be happier.
Thank you Leesa!

January 26, 2026
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Reply from Hays Travel - Leesa Kilcollins

Thank you so much for this!

Rated 5 out of 5 stars

Msc virtuosa family crusie booking

Leesa really knows her stuff about crusies, she got us a good deal for 2 cabins and as this is our 1st crusie it really helped with doing all booking. Looking forward to our 1st crusie as a family in June and if we have any questions etc before then she is only a message/email away.

February 27, 2026
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Reply from Hays Travel - Leesa Kilcollins

My pleasure Barbara :)

Rated 5 out of 5 stars

Leesa was extremely helpful and took…

Leesa was extremely helpful and took away the stress of organising and booking my holiday.

February 25, 2026
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Reply from Hays Travel - Leesa Kilcollins

Thank you so much, what a wonderful holiday you have booked too!

Rated 5 out of 5 stars

Booking our cruise through Leesa was so…

Booking our cruise through Leesa was so easy. She is so knowledgeable and helpful, all our questions answered with a speedy response.
The quotes and clear and all the options nicely explained.
Thank you Leesa

February 1, 2026
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Reply from Hays Travel - Leesa Kilcollins

Thank you Chris! My pleasure!

Rated 5 out of 5 stars

Leesa was great

Leesa was great. Super helpful, answering all my questions and very responsive. Wouldn’t hesitate to book through Leesa again.

January 23, 2026
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Reply from Hays Travel - Leesa Kilcollins

Thank you for taking the time to write this review!

Rated 5 out of 5 stars

Happy Customer

Very informative and helpful. All my Questions were answered without a problem. Looking forward to our holiday.

January 22, 2026
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Reply from Hays Travel - Leesa Kilcollins

Thank you Willie!

Rated 5 out of 5 stars

Excellent knowledgeable service

Excellent Travel agent who listened to us, helped us navigate the various options amd made us feel we had experienced good old fashioned excellent customer service. We know we have the right holiday for us and in safe hands.

January 10, 2026
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Reply from Hays Travel - Leesa Kilcollins

Thank you for taking the time to review! Most appreciated :)

Rated 5 out of 5 stars

Lessa is always helpful and…

Lessa is always helpful and professional, getting us a great deal and organising our trip as always

December 30, 2025
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Reply from Hays Travel - Leesa Kilcollins

My pleasure David! Thank you for booking with me again!

Rated 4 out of 5 stars

Great service

Great service - quick and efficient.

December 25, 2025
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Reply from Hays Travel - Leesa Kilcollins

Delighted Will!

Rated 5 out of 5 stars

Would highly recommend

Lessa, is a super agent who took the stress out of booking a holiday. She found us a great deal & made it very easy to book.

November 20, 2025
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Reply from Hays Travel - Leesa Kilcollins

My pleasure Cheran :)

Rated 5 out of 5 stars

Another professional booking with…

Another professional booking with Leesa. Nothing is a problem, and communication is excellent.

This will be my 4th booking with her.

November 16, 2025
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Reply from Hays Travel - Leesa Kilcollins

Always a pleasure Alastair, and huge thanks for all of your recommendations to friends and family!

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