Hays Travel - Leigh Reviews 945

TrustScore 5 out of 5

5.0

35 Bradshaw Gate, WN7 4NB Leigh, GB


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Rated 5 out of 5 stars

We dealt with Dawn at the Leigh branch She was helpful and really did help Taylor our holiday as we are going to Naxos and there is a ferry to the island She doubled checked that the flights wou... See more

Rated 5 out of 5 stars

We simply walked in told our representative what we wanted and she started exploring the options.she was very professional and very affable We had no wait at all just sat down the minute we entered t... See more

Company replied

Rated 5 out of 5 stars

Booked our holiday through Hays Travel and the whole experience was really quick and easy from start to finish. Lilly was really helpful, asked all the right questions and helped us find the right... See more

Company replied

Rated 5 out of 5 stars

From start to finish the whole process of booking our first holiday for a good number of years was outstanding. Lilly was friendly, pleasant, understanding and very easy to communicate with. Thank you... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 35 Bradshaw Gate, WN7 4NB, Leigh, United Kingdom

  • 01942419283

5.0

Excellent

TrustScore 5 out of 5

945 reviews

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Rated 5 out of 5 stars

We dealt with Dawn at the Leigh branch

We dealt with Dawn at the Leigh branch
She was helpful and really did help Taylor our holiday as we are going to Naxos and there is a ferry to the island
She doubled checked that the flights would be ok to connect with the ferries
Found us amazing accommodation
1st class service

June 7, 2026
Rated 5 out of 5 stars

Book over the phone with Ellie very…

Book over the phone with Ellie very very helpful ,sent every thing over and I said all my questions that I had. Being 67 I panicked a bit but she made me at ease and was very patient.best travel agent in Leigh ❤️ 10/10 and more

June 5, 2026
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Reply from Hays Travel - Leigh

Thank you so much for the lovely review Janet, it was a pleasure to book your cruise! I hope you have an amazing time :) - Ellie xx

Rated 5 out of 5 stars

Great service and knowledge

Great service and knowledge. Very polite and friendly staff.
Special thanks to Yana for sorting it all out and missing her lunch break to get everything sorted..

June 3, 2026
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Reply from Hays Travel - Leigh

Thankyou for your lovely review Duncan! Thank you for booking with us again it is greatly appreciated - Yana :)

Rated 5 out of 5 stars

Once again

Once again, unbelievable service from Dawn

June 1, 2026
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Reply from Hays Travel - Leigh

Thank you so much, we got there in the end 😊Dawn

Rated 5 out of 5 stars

Fast and efficient

We simply walked in told our representative what we wanted and she started exploring the options.she was very professional and very affable We had no wait at all just sat down the minute we entered the shop.
Manager was a pleasure to deal with.

June 2, 2026
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Reply from Hays Travel - Leigh

Thankyou for your kind review Peter. I am glad you had a great experience booking with us. We hope you have the best time in the Isle of Man! - Yana :)

Rated 5 out of 5 stars

From start to finish the whole process…

From start to finish the whole process of booking our first holiday for a good number of years was outstanding. Lilly was friendly, pleasant, understanding and very easy to communicate with. Thank you Lilly.

May 28, 2026
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Reply from Hays Travel - Leigh

Thank you for your lovely words, they don't go un noticed. I cant wait to hear all about your holiday to Tenerife.

Rated 5 out of 5 stars

Easy and fast responses from staff

Easy and fast responses from staff. Id messaged Ellie late Sunday afternoon regarding the pricing of a holiday but the shop was due for closing. Ellie had responded early the next day with all the information that I had requested.

May 19, 2026
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Reply from Hays Travel - Leigh

Thank you for the lovely review Sharon, I am sure you will all have a great time - Ellie :)x

Rated 5 out of 5 stars

Lily was lovely and very professional…

Lily was lovely and very professional made our experience very easy and informative
Will definitely be booking with hays again

May 23, 2026
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Reply from Hays Travel - Leigh

We are so pleased to hear about your positive experience with our team. We appreciate your kind words and look forward to assisting you again!

Kind Regards
Lilly

Rated 5 out of 5 stars

A holiday in the Sun

We went in to book a holiday in the Sun and Paige was very helpful because she found the Hotel we wanted in Hurghada in Egypt so we booked, we paid and phoned back the next day with the room Number we had previously in 2019 so all is done

May 22, 2026
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Reply from Hays Travel - Leigh

Thank you for the lovely review Anthony, have an amazing time - Paige :)x

Rated 5 out of 5 stars

Paige did it again

Paige did it again, found me a great holiday that matched all of the criteria I gave her.
Thank you

May 8, 2026
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Reply from Hays Travel - Leigh

Thank you for the lovely review Fran, I hope you have had an amazing time in Gumbet and I hope to see you again soon!!! - Paige x

Rated 5 out of 5 stars

So far I have only dealt with the…

So far I have only dealt with the booking, however the lady that was dealing with my enquiry ( name unknown), was efficient, friendly, and consistently timely with her responses.

At the moment, very happy with my experience.

May 12, 2026
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Reply from Hays Travel - Leigh

Thank you for the review Angela, I am sure you will have a great time - Ellie :)x

Rated 5 out of 5 stars

Ellie is an absolute star

Ellie is an absolute star. She has helped us look at multiple different options for holidays. It was a much more relaxed experience than trying to work around all the different options. Will absolutely go back to book our next holiday.

May 17, 2026
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Reply from Hays Travel - Leigh

Thank you so much for the lovely review Simon! It was a pleasure booking your holiday, see you soon :) - Ellie

Rated 5 out of 5 stars

Holiday transfer

We had a big problem (for us )with our transport to our cruise. It was handled quickly and kindly by Dawn. Dawn sorted us out with a transfer of dates and whilst there we booked another cruise. We are so thankfull to Dawn and the team at Hays Leigh

May 16, 2026
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Reply from Hays Travel - Leigh

I am so glad it was all sorted and now you have another holiday to look forward to which is always a bonus 😊Dawn x

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