Hays Travel - Leigh Reviews 

1,020
TrustScore 5 out of 5

5.0

35 Bradshaw Gate, WN7 4NB Leigh, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Due to a bad experience putting a holiday together ourselves. I now realise the huge benefits of using a travel agent. Hays travel at Leigh lancs have been fantastic. I'm sure all the staff are great,... See more

Rated 5 out of 5 stars

Fantastic service from Hannah. We usually deal with Dawn but in her absence Hannah was able to deal with our requests very ably; calmly and confidently.

Rated 5 out of 5 stars

This is my 3rd booking this year with Dawn at Heys travel in Leigh. Once again the service from Dawn & her team was sensational..Nothing was too much trouble. Searching for best flight times & c... See more

Rated 5 out of 5 stars

Was really nervous as have only been abroad a few times, spoke to Ellie in the Leigh branch, told her what me and my daughter were looking for. She spent ages showing us different options, and explai... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 35 Bradshaw Gate, WN7 4NB, Leigh, United Kingdom

  • 01942419283

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,020)

127,122 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The travel agent Dawn in the leigh…

The travel agent Dawn in the leigh branch was brilliant at explaining everything to us , and looking for the best holiday to suit me and my partner. We will definitely be back .☆☆☆☆☆

December 30, 2025
Hays Travel - Leigh logo

Reply from Hays Travel - Leigh

Thank you for the lovely feedback, I am sure you will have the best first holiday and this will be the first of many. Dawn

Rated 5 out of 5 stars

patience…Paige

Paige the holiday consultant went above & beyond to help me.

December 18, 2025
Hays Travel - Leigh logo

Reply from Hays Travel - Leigh

Thank you for the lovely review. Hope you have a great Christmas :) - Paige x

Rated 5 out of 5 stars

Very friendly

Very friendly. Very efficient.

December 13, 2025
Hays Travel - Leigh logo

Reply from Hays Travel - Leigh

Thank you for the lovely review. Hope you have a great Christmas :) - Lilly x

Rated 5 out of 5 stars

Great Service

Hannah was very friendly and helpful, she worked hard to get us the best deal available.

December 11, 2025
Hays Travel - Leigh logo

Reply from Hays Travel - Leigh

Thank you for you lovely review :) It was a pleasure booking your holiday. We hope you have a lovely time!!

Rated 5 out of 5 stars

Hates Travel Leigh

Hannah was very friendly and helpful and gave us good advice and direction.

December 1, 2025
Hays Travel - Leigh logo

Reply from Hays Travel - Leigh

Thank your for your lovely review :) Hope you both have a wonderful time in Kas!! xx

Rated 5 out of 5 stars

Jojo

Always happy to help never had a problem,all the girls are nice. and friendly.

April 9, 2025
Hays Travel - Leigh logo

Reply from Hays Travel - Leigh

Thank you for the lovely review! Have an amazing time :)x

Rated 5 out of 5 stars

Paige and lilly were very helpful

Paige and lilly were very helpful. They made booking our holiday so easy and stress free. Will definitely be booking our next holiday with them

November 22, 2025
Hays Travel - Leigh logo

Reply from Hays Travel - Leigh

Thank you for your lovely review Andrea, I hope you both have an amazing holiday! - Paige x

Rated 5 out of 5 stars

Excellent and personal service from Hays Travel, Leigh.

I called in to Hays Travel to pick up a P&O brochure as my sister and I were interested in booking a fly/cruise for next year. As I've never before been on a cruise I needed a lot of advice and information. Having looked on line I decided that speaking to Hays would be beneficial. Your member of staff Yana could not have been more helpful. She was very knowledgeable; explained fully our cabin options and the costs, where the various cabins are situated on the ship, how to check in prior to our flights (Hays check in for us) and all other relevant details. After I made a phone call to my sister we decided to book our holiday there and then. As there was a delay in P&O e-mailing the booking and itinerary details to Hays Yana said she would forward the information to my e-mail address, and it was in my in box by the time I arrived home about an hour later.
I would certainly recommend Hays Travel, Leigh.

November 15, 2025
Hays Travel - Leigh logo

Reply from Hays Travel - Leigh

Thank you so much for your lovely review Ruth! It was an absolute pleasure helping you and your sister find the perfect holiday. I’m glad I gave you all the guidance you needed. If you need anything at all in the lead-up to your holiday, please don’t hesitate to get in touch. - Yana :) x

Rated 5 out of 5 stars

Stress free booking …

Very pleasant helpful did the best deal for our cheeky week away .this is our 5 th holiday 2025 absolutely no stress making the booking with Hays way forward for us thank you 😊

November 17, 2025
Hays Travel - Leigh logo

Reply from Hays Travel - Leigh

Thank you for your lovely review. I hope you have a wonderful time in Malta!! :)

Rated 5 out of 5 stars

Yana at leigh

Yana at leigh
Was very friendly and very helpful. Nothing was too much trouble for her

November 14, 2025
Hays Travel - Leigh logo

Reply from Hays Travel - Leigh

Thankyou for your lovely review Michelle. We hope you have an amazing time with your family on both of your holidays! - Yana :) x

Rated 5 out of 5 stars

Staff

The member of staff l dealt with was really friendly ,quick , very efficient and helpful l was in and out in no time .

November 11, 2025
Rated 5 out of 5 stars

Lovely friendly service

Lovely friendly service, can’t fault the staff absolutely lovely all of them. Such a nice atmosphere in the shop too!
Would definitely book again..
I booked my holiday with Yana she was very helpful, knowledgeable and just a lovely person in general.
Great experience.

November 7, 2025
Hays Travel - Leigh logo

Reply from Hays Travel - Leigh

Thankyou for your kind review Jasmin. We hope you have an amazing time in Switzerland! :) - Yana x

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look